About Carvana At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't ... daily operations within a Carvana Inspection Center.. The Reconditioning Manager oversees all ...
85 Carvana Service Operations Manager Jobs Hiring Near You
About Carvana At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't ... daily operations within a Carvana Inspection Center.. The Reconditioning Manager oversees all ...
Food Service Operations Manager I 50670 31103193
Food Service Operations Manager I 50670 31103193
Fully manage facilities to meet or exceed targets in production, cost, and quality when the General ... Embody Carvana values through effective leadership, teamwork, and communication on the shop floor.
Fully manage facilities to meet or exceed targets in production, cost, and quality when the General ... Embody Carvana values through effective leadership, teamwork, and communication on the shop floor.
The Service Operations Manager is responsible for overseeing the entire service management system within the organization. This role involves developing and implementing service policies and ...
The Service Operations Manager is responsible for overseeing the entire service management system within the organization. This role involves developing and implementing service policies and ...
Fully manage facilities to meet or exceed targets in production, cost, and quality when the General ... Embody Carvana values through effective leadership, teamwork, and communication on the shop floor.
Quick apply
Fully manage facilities to meet or exceed targets in production, cost, and quality when the General ... Embody Carvana values through effective leadership, teamwork, and communication on the shop floor.
Using our Carvana Certified 150-point inspection process, we're able to verify that every vehicle ... daily operations within a Carvana Inspection Center.. The Reconditioning Manager oversees all ...
Quick apply
Using our Carvana Certified 150-point inspection process, we're able to verify that every vehicle ... daily operations within a Carvana Inspection Center.. The Reconditioning Manager oversees all ...
Fully manage facilities to meet or exceed targets in production, cost, and quality when the General ... Embody Carvana values through effective leadership, teamwork, and communication on the shop floor.
Fully manage facilities to meet or exceed targets in production, cost, and quality when the General ... Embody Carvana values through effective leadership, teamwork, and communication on the shop floor.
Service Manager, Dealership
Dallas, TX · On-site
About Carvana At Carvana, we sell cars-but we're not car salesmen. Our promise is simple: we won't ... About the team and position The Service Manager, Dealership Operations is responsible for the ...
Service Manager, Dealership
Dallas, TX · On-site
About Carvana At Carvana, we sell cars-but we're not car salesmen. Our promise is simple: we won't ... About the team and position The Service Manager, Dealership Operations is responsible for the ...
About Carvana At Carvana, we sell cars-but we're not car salesmen. Our promise is simple: we won't ... About the team and position The Service Manager, Dealership Operations is responsible for the ...
About Carvana At Carvana, we sell cars-but we're not car salesmen. Our promise is simple: we won't ... About the team and position The Service Manager, Dealership Operations is responsible for the ...
About Carvana At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't ... About the team and position The Senior Manager of Operations Development is responsible for leading ...
About Carvana At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't ... About the team and position The Senior Manager of Operations Development is responsible for leading ...
Customer Service Operations Manager - ServiceMac
Fort Mill, SC · On-site
$73K - $98K/yr
The Customer Service Operations Manager is a hands-on leadership role responsible for identifying problems and trends, determining root causes, and executing solutions. The desired candidate will be ...
Customer Service Operations Manager - ServiceMac
Fort Mill, SC · On-site
$73K - $98K/yr
The Customer Service Operations Manager is a hands-on leadership role responsible for identifying problems and trends, determining root causes, and executing solutions. The desired candidate will be ...
As a Department Manager, you are a cut above the rest, ensuring the day-to-day operations and sales ... service daily to earn customers for life. We build belonging by creating a diverse and inclusive ...
As a Department Manager, you are a cut above the rest, ensuring the day-to-day operations and sales ... service daily to earn customers for life. We build belonging by creating a diverse and inclusive ...
The Customer Service Operations Manager is a hands-on leadership role responsible for identifying problems and trends, determining root causes, and executing solutions. The desired candidate will be ...
The Customer Service Operations Manager is a hands-on leadership role responsible for identifying problems and trends, determining root causes, and executing solutions. The desired candidate will be ...
The Customer Service Operations Manager is a hands-on leadership role responsible for identifying problems and trends, determining root causes, and executing solutions. The desired candidate will be ...
The Customer Service Operations Manager is a hands-on leadership role responsible for identifying problems and trends, determining root causes, and executing solutions. The desired candidate will be ...
As a Department Manager, you are a cut above the rest, ensuring the day-to-day operations and sales ... service daily to earn customers for life. We build belonging by creating a diverse and inclusive ...
As a Department Manager, you are a cut above the rest, ensuring the day-to-day operations and sales ... service daily to earn customers for life. We build belonging by creating a diverse and inclusive ...
As a Department Manager, you are a cut above the rest, ensuring the day-to-day operations and sales ... service daily to earn customers for life. We build belonging by creating a diverse and inclusive ...
As a Department Manager, you are a cut above the rest, ensuring the day-to-day operations and sales ... service daily to earn customers for life. We build belonging by creating a diverse and inclusive ...
Eastern Client Service Operations, Senior Manager Client Service Operations • Full-Time Leadership Role • Southfield, Michigan ABOUT PROOF Launched in 2018, Proof is a national platform for ...
Eastern Client Service Operations, Senior Manager Client Service Operations • Full-Time Leadership Role • Southfield, Michigan ABOUT PROOF Launched in 2018, Proof is a national platform for ...
Eastern Client Service Operations, Senior Manager Client Service Operations • Full-Time Leadership Role • Southfield, Michigan ABOUT PROOF Launched in 2018, Proof is a national platform for ...
Quick apply
Eastern Client Service Operations, Senior Manager Client Service Operations • Full-Time Leadership Role • Southfield, Michigan ABOUT PROOF Launched in 2018, Proof is a national platform for ...
Manager, Service Operations Planning
Kitchener, ON · On-site
CA$130K - CA$180K/yr
Manager, Service Operations Planning Department: Service Compensation: $130,000 - $180,000 + annual bonus Reports To: Global Director, Service Location: Ontario, Canada About the Role: The Service ...
Manager, Service Operations Planning
Kitchener, ON · On-site
CA$130K - CA$180K/yr
Manager, Service Operations Planning Department: Service Compensation: $130,000 - $180,000 + annual bonus Reports To: Global Director, Service Location: Ontario, Canada About the Role: The Service ...
Client Service Operations Manager, Neuberger Wealth
New York, NY · On-site
$175K - $225K/yr
The Client Service Operations Manager will support Team Kaminsky, one of Neuberger's largest Private Wealth Management teams. This is a "player/coach" role for a hands-on operator who will initially ...
Client Service Operations Manager, Neuberger Wealth
New York, NY · On-site
$175K - $225K/yr
The Client Service Operations Manager will support Team Kaminsky, one of Neuberger's largest Private Wealth Management teams. This is a "player/coach" role for a hands-on operator who will initially ...
Carvana Jobs Information
What is it like to work at Carvana?
Carvana is a company that prioritizes innovation and customer satisfaction, fostering a culture of collaboration and continuous improvement. The company's team structure is designed to be agile and flexible, with employees working in cross-functional teams to drive business results and deliver exceptional customer experiences. Working at Carvana may appeal to individuals who are passionate about disrupting traditional industries and are eager to be part of a rapidly growing company that values employee growth and development.
Do workers at Carvana get paid breaks?
Yes. Most people get paid breaks.
71% of people say they get paid breaks.
Based on data from 62 people who took the Breakroom Quiz between January 2026 and July 2026.
71% of people say they get paid breaks.
Based on data from 62 people who took the Breakroom Quiz between January 2026 and July 2026.
Does Carvana pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
51% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 138 people who took the Breakroom Quiz between July 2025 and July 2026.
51% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 138 people who took the Breakroom Quiz between July 2025 and July 2026.
At Carvana, are sick days and vacation days separate paid time off?
Sick days and vacation days are used from the same paid time off.
73% of people say they have to use vacation days when they’re out sick.
Based on data from 64 people who took the Breakroom Quiz between January 2026 and July 2026.
73% of people say they have to use vacation days when they’re out sick.
Based on data from 64 people who took the Breakroom Quiz between January 2026 and July 2026.
Is the health insurance from Carvana affordable enough for their workers?
Most people say the health insurance costs are okay.
96% of people say the health insurance costs are okay
Based on data from 119 people who took the Breakroom Quiz between July 2025 and July 2026.
96% of people say the health insurance costs are okay
Based on data from 119 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people get paid time off at Carvana?
Most people get paid time off work.
99% of people say they get paid time off.
Based on data from 70 people who took the Breakroom Quiz between January 2026 and July 2026.
99% of people say they get paid time off.
Based on data from 70 people who took the Breakroom Quiz between January 2026 and July 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 58 people who took the Breakroom Quiz between July 2025 and July 2026.
- 38% of people with changing schedules find out their shifts one week or less ahead of time.
- 10% of people with changing schedules find out their shifts two weeks ahead of time.
- 40% of people with changing schedules find out their shifts three weeks ahead of time.
- 12% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 58 people who took the Breakroom Quiz between July 2025 and July 2026.
Do workers at Carvana worry about hours?
Most people don’t worry about getting enough hours.
85% of people report they don’t worry about getting enough hours.
Based on data from 89 people who took the Breakroom Quiz between July 2025 and July 2026.
85% of people report they don’t worry about getting enough hours.
Based on data from 89 people who took the Breakroom Quiz between July 2025 and July 2026.
Do Carvana workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
67% report that they don’t have enough control over which shifts they work.
Based on data from 84 people who took the Breakroom Quiz between July 2025 and July 2026.
67% report that they don’t have enough control over which shifts they work.
Based on data from 84 people who took the Breakroom Quiz between July 2025 and July 2026.
How easy is it for Carvana workers to change shifts?
Some people find it hard to change shifts.
65% of people report that it’s hard to change shifts if they need to.
Based on data from 54 people who took the Breakroom Quiz between June 2025 and June 2026.
65% of people report that it’s hard to change shifts if they need to.
Based on data from 54 people who took the Breakroom Quiz between June 2025 and June 2026.
How easy is it to get time off at Carvana?
Most people find it easy to get time off.
70% of people report it’s easy to get time off.
Based on data from 121 people who took the Breakroom Quiz between July 2025 and July 2026.
70% of people report it’s easy to get time off.
Based on data from 121 people who took the Breakroom Quiz between July 2025 and July 2026.
Do Carvana managers change schedules at the last minute?
Some managers change people’s schedules at the last minute.
36% of people say their manager changes their shift schedule at the last minute.
Based on data from 87 people who took the Breakroom Quiz between July 2025 and July 2026.
36% of people say their manager changes their shift schedule at the last minute.
Based on data from 87 people who took the Breakroom Quiz between July 2025 and July 2026.
Do jobs at Carvana spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 87 people who took the Breakroom Quiz between July 2025 and July 2026.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 87 people who took the Breakroom Quiz between July 2025 and July 2026.
How easy is it to take sick days at Carvana?
Most people find it easy to take sick days.
70% of people report that it’s easy to take time off if they are sick.
Based on data from 63 people who took the Breakroom Quiz between January 2026 and July 2026.
70% of people report that it’s easy to take time off if they are sick.
Based on data from 63 people who took the Breakroom Quiz between January 2026 and July 2026.
Is a Carvana job good for students?
Only some students say this is a good place to work if you’re studying.
67% of students report this isn’t a good place to work if you’re studying.
Based on data from 18 people who took the Breakroom Quiz between November 2024 and June 2026.
67% of students report this isn’t a good place to work if you’re studying.
Based on data from 18 people who took the Breakroom Quiz between November 2024 and June 2026.
Is working at Carvana good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
44% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 45 people who took the Breakroom Quiz between July 2025 and July 2026.
44% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 45 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people at Carvana feel treated with respect by their managers?
Most people feel treated with respect by their managers.
77% of people say they’re treated with respect by their managers.
Based on data from 62 people who took the Breakroom Quiz between January 2026 and July 2026.
77% of people say they’re treated with respect by their managers.
Based on data from 62 people who took the Breakroom Quiz between January 2026 and July 2026.
Do people at Carvana get to take their breaks without interruption?
Most people get breaks without interruption.
75% of people report that they get to take their breaks without interruption.
Based on data from 61 people who took the Breakroom Quiz between January 2026 and July 2026.
75% of people report that they get to take their breaks without interruption.
Based on data from 61 people who took the Breakroom Quiz between January 2026 and July 2026.
Is it stressful to work at Carvana?
Most people feel stressed out here.
70% of people say they often feel stressed out at work.
Based on data from 64 people who took the Breakroom Quiz between January 2026 and July 2026.
70% of people say they often feel stressed out at work.
Based on data from 64 people who took the Breakroom Quiz between January 2026 and July 2026.
Do people at Carvana enjoy their jobs?
Most people enjoy their job.
73% of people report they enjoy their job.
Based on data from 129 people who took the Breakroom Quiz between July 2025 and July 2026.
73% of people report they enjoy their job.
Based on data from 129 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people at Carvana recommend working with their team?
Only some people recommend working with their team.
52% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 71 people who took the Breakroom Quiz between January 2026 and July 2026.
52% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 71 people who took the Breakroom Quiz between January 2026 and July 2026.
Do people get enough training when they start at Carvana?
Some people didn’t get enough training when they started.
53% of people report they didn’t get enough training when they started working here.
Based on data from 64 people who took the Breakroom Quiz between January 2026 and July 2026.
53% of people report they didn’t get enough training when they started working here.
Based on data from 64 people who took the Breakroom Quiz between January 2026 and July 2026.
Do people get support to advance at Carvana?
Only some people are given support to advance their career here.
In the last year, 56% of people report not being given support to advance their career here.
Based on data from 62 people who took the Breakroom Quiz between January 2026 and July 2026.
In the last year, 56% of people report not being given support to advance their career here.
Based on data from 62 people who took the Breakroom Quiz between January 2026 and July 2026.
Do people think Carvana’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
84% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 62 people who took the Breakroom Quiz between January 2026 and June 2026.
84% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 62 people who took the Breakroom Quiz between January 2026 and June 2026.
Do workers feel well informed about how Carvana is doing?
Only some people feel well informed about how the company is doing.
46% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 63 people who took the Breakroom Quiz between January 2026 and July 2026.
46% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 63 people who took the Breakroom Quiz between January 2026 and July 2026.
What other companies are hiring for Service Operations Manager jobs?
What are the most popular jobs at Carvana?
What are the most popular categories at Carvana?
Other
Posted 9 days ago
Carvana rating
6.9
Based on 274 frontline employees who took The Breakroom Quiz
161st of 727 rated retailers
Job description
About Carvana
At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period. To make sure our car's are in
first-rate condition, we've built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching the Carvana website. Using our Carvana Certified 150-point inspection process, we're able to verify that every vehicle meets our rigorous mechanical and cosmetic standards. We strive to provide only the highest quality vehicles to our customers in our mission to deliver a no-hassle, better car buying experience. We are actively looking for passionate and talented individuals who can help us deliver on that promise.
Think you've got what it takes to join our team? Keep reading below to see what we're looking for!
Position Overview:
This is a supervisory position in an Inspection Center overseeing a team carrying out daily operations within a Carvana Inspection Center.. The Reconditioning Manager oversees all aspects of the vehicle reconditioning process and directs at least five leads and up to 70 front line associates in a lean manufacturing environment. This role will be responsible for maintaining a culture of continuous improvement and high associate engagement while meeting quality, production, and cost objectives.
This position is not eligible for visa sponsorship.
What you'll be doing:
What the job requires:
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Legal stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period. To make sure our car's are in
first-rate condition, we've built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching the Carvana website. Using our Carvana Certified 150-point inspection process, we're able to verify that every vehicle meets our rigorous mechanical and cosmetic standards. We strive to provide only the highest quality vehicles to our customers in our mission to deliver a no-hassle, better car buying experience. We are actively looking for passionate and talented individuals who can help us deliver on that promise.
Think you've got what it takes to join our team? Keep reading below to see what we're looking for!
Position Overview:
This is a supervisory position in an Inspection Center overseeing a team carrying out daily operations within a Carvana Inspection Center.. The Reconditioning Manager oversees all aspects of the vehicle reconditioning process and directs at least five leads and up to 70 front line associates in a lean manufacturing environment. This role will be responsible for maintaining a culture of continuous improvement and high associate engagement while meeting quality, production, and cost objectives.
This position is not eligible for visa sponsorship.
What you'll be doing:
- Oversee day-to-day operations within the Inspection Center.
- Provide mentoring and accountability to direct reports and succession planning through appropriate coaching, leadership development and training, and performance management.
- Participate in the development and execution of strategic plans, goals, and objectives, ensuring alignment with those of the company.
- Ensure adherence to operating standards, systems, policies, procedures, and performance standards.
- Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana's Values.
- Maintain supervisory staff by recruiting, selecting, orienting, and training employees.
- Ensure progression path training and certification processes are consistently executed.
- Train and mentor leads and associates by providing competency-based feedback.
- Ensure adequate production capacity levels for each line and assist with production planning.
- Ensure compliance with all health and safety and loss prevention guidelines.
- Provide vision and guidance to the reconditioning team in meeting performance metrics.
- Positively reinforce and engage the team regarding quality, production and cost objectives.
- Participate in and lead problem solving and continuous improvement efforts.
What the job requires:
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
- 5 years of management experience either in automotive or a lean manufacturing environment.
- Knowledge of lean manufacturing principles.
- Experience leading and developing associates.
- Proven ability to obtain project deliverables and company metrics.
- Ability to read, write, speak and understand English.
- Must be at least 18 years of age.
- Valid unrestricted driver's license with a clean driving record in the last 3 years.
- Ability to maintain high volume and high-quality content in a fast-paced environment.
- Excellent written, verbal and interpersonal communication skills.
- Ability to work with and through teams to achieve results
- Strong analysis and decision making ability.
- Proficient computer skills.
- Ability to work overtime and on weekends.
- Ability to walk up to three miles each day.
- Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.
- Must be able to lift up to 40 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels.
- Requires use of safety equipment and PPO that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Legal stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
About Carvana
Sourced by ZipRecruiter
At Carvana, we sell cars, but we're not salespeople. Since 2013, we've been making it our mission to change the way people buy cars. We saw a huge problem with how much it can suck to buy a car the traditional way, so we committed ourselves to tackling one of the largest, yet-to-be-disrupted markets in the world - the $1T per year U.S. car market (yes, that's $Trillion with a "T").
Industry
Automobile dealers
Company size
5,001 - 10,000 Employees
Headquarters location
Tempe, AZ, US
Year founded
2011