Carvana
Carvana

85 Carvana Service Operations Manager Jobs Hiring Near You

About Carvana At Carvana, we sell cars, but we are not salespeople. We have made it our mission to ... About the team and position Carvana's Market Operation department is known for its team-oriented ...

About Carvana At Carvana, we sell cars, but we are not salespeople. We have made it our mission to ... About the team and position Carvana's Market Operation department is known for its team-oriented ...

Fully manage facilities to meet or exceed targets in production, cost, and quality when the General ... Embody Carvana values through effective leadership, teamwork, and communication on the shop floor.

Client Service Operations, Manager Client Service Operations Southfield, Michigan Full-Time ABOUT PROOF Launched in 2018, Proof is a national platform for service of process supporting thousands of ...

Food Service Operations Manager Who are we : SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue ...

Food Service Operations Manager Who are we : SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue ...

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Carvana Jobs Information

What is it like to work at Carvana?

Carvana is a company that prioritizes innovation and customer satisfaction, fostering a culture of collaboration and continuous improvement. The company's team structure is designed to be agile and flexible, with employees working in cross-functional teams to drive business results and deliver exceptional customer experiences. Working at Carvana may appeal to individuals who are passionate about disrupting traditional industries and are eager to be part of a rapidly growing company that values employee growth and development.

Do workers at Carvana get paid breaks?

Yes. Most people get paid breaks.
71% of people say they get paid breaks.
Based on data from 62 people who took the Breakroom Quiz between January 2026 and July 2026.

Does Carvana pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
51% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 138 people who took the Breakroom Quiz between July 2025 and July 2026.

At Carvana, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
73% of people say they have to use vacation days when they’re out sick.
Based on data from 64 people who took the Breakroom Quiz between January 2026 and July 2026.

Is the health insurance from Carvana affordable enough for their workers?

Most people say the health insurance costs are okay.
96% of people say the health insurance costs are okay
Based on data from 119 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get paid time off at Carvana?

Most people get paid time off work.
99% of people say they get paid time off.
Based on data from 70 people who took the Breakroom Quiz between January 2026 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 38% of people with changing schedules find out their shifts one week or less ahead of time.
  • 10% of people with changing schedules find out their shifts two weeks ahead of time.
  • 40% of people with changing schedules find out their shifts three weeks ahead of time.
  • 12% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 58 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers at Carvana worry about hours?

Most people don’t worry about getting enough hours.
85% of people report they don’t worry about getting enough hours.
Based on data from 89 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Carvana workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
67% report that they don’t have enough control over which shifts they work.
Based on data from 84 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it for Carvana workers to change shifts?

Some people find it hard to change shifts.
65% of people report that it’s hard to change shifts if they need to.
Based on data from 54 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it to get time off at Carvana?

Most people find it easy to get time off.
70% of people report it’s easy to get time off.
Based on data from 121 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Carvana managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
36% of people say their manager changes their shift schedule at the last minute.
Based on data from 87 people who took the Breakroom Quiz between July 2025 and July 2026.

Do jobs at Carvana spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 87 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to take sick days at Carvana?

Most people find it easy to take sick days.
70% of people report that it’s easy to take time off if they are sick.
Based on data from 63 people who took the Breakroom Quiz between January 2026 and July 2026.

Is a Carvana job good for students?

Only some students say this is a good place to work if you’re studying.
67% of students report this isn’t a good place to work if you’re studying.
Based on data from 18 people who took the Breakroom Quiz between November 2024 and June 2026.

Is working at Carvana good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
44% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 45 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Carvana feel treated with respect by their managers?

Most people feel treated with respect by their managers.
77% of people say they’re treated with respect by their managers.
Based on data from 62 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people at Carvana get to take their breaks without interruption?

Most people get breaks without interruption.
75% of people report that they get to take their breaks without interruption.
Based on data from 61 people who took the Breakroom Quiz between January 2026 and July 2026.

Is it stressful to work at Carvana?

Most people feel stressed out here.
70% of people say they often feel stressed out at work.
Based on data from 64 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people at Carvana enjoy their jobs?

Most people enjoy their job.
73% of people report they enjoy their job.
Based on data from 129 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Carvana recommend working with their team?

Only some people recommend working with their team.
52% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 71 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people get enough training when they start at Carvana?

Some people didn’t get enough training when they started.
53% of people report they didn’t get enough training when they started working here.
Based on data from 64 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people get support to advance at Carvana?

Only some people are given support to advance their career here.
In the last year, 56% of people report not being given support to advance their career here.
Based on data from 62 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people think Carvana’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
84% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 62 people who took the Breakroom Quiz between January 2026 and June 2026.

Do workers feel well informed about how Carvana is doing?

Only some people feel well informed about how the company is doing.
46% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 63 people who took the Breakroom Quiz between January 2026 and July 2026.
Infographic showing various Service Operations Manager job openings at Carvana in the United States as of July 2026, with employment types broken down into 58% Full Time, 35% Part Time, and 7% Nights. Highlights an 99% Physical, and 1% Remote job distribution.
Market Operations Manager

Market Operations Manager

Carvana

Dallas, TX • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 8 days ago


Carvana rating

6.9

Company rating: 6.9 out of 10

Based on 274 frontline employees who took The Breakroom Quiz

162nd of 727 rated retailers


Job description

About Carvana
At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer's driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines.
For more information on Carvana and our mission, sneak a peek at our company introduction video.
About the team and position
Carvana's Market Operation department is known for its team-oriented, fast-paced environment. We expect bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don't forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions.
What you'll be doing
Mom's wear a lot of hats, they manage logistics, inventory quality, scheduling, registration paperwork, customer experience, employee experience, community outreach, and both mentoring and training programs. It can be an autonomous job that requires good decision-making skills, but the growth potential is tremendous and you'll always have a direct link to leadership at Carvana's home office in Phoenix. In return for your hard work, you'll have an opportunity to work at one of the fastest-growing and most creative technology companies around, helping us promote a life-changing product and develop a world-class team. Other duties as assigned.
What you should have
  • A Bachelor's degree from an accredited undergraduate institution.
  • At least five years of relevant experience in team leadership roles managing multiple employees.
  • Experience handling logistics.
  • An ability to operate in ambiguity with the grace of a gazelle...not the gazelle being hungrily chased by a lion, but the one bounding effortlessly through an open African savanna.
  • An appreciation for differences of opinion.
  • The savvy to manage employee and customer experience, as both will get messy at times, and to thrive in these situations by making interactions rewarding for all involved.
  • The skills to examine processes and develop creative solutions.
  • An understanding that things will change. We need to know you are okay with that.
  • A willingness to roll up your sleeves, take on new assignments, and juggle many things at once.

In other words, you're a multitasking wizard!
What we'll offer in return
  • Full-Time Salary Position
  • Medical, Dental, and Vision benefits.
  • 401K with company match.
  • A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more.
  • A great wellness program to keep you healthy and happy both physically and mentally.
  • Access to opportunities to expand your skill set and share your knowledge with others across the organization.
  • A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
  • A seat in one of the fastest-growing companies in the country.

Other requirements
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
  • Must be able to read, write, speak, and understand English.
  • The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours).
  • Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat.
  • Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50 lbs.
  • Frequent driving requires excellent visual activity and manual dexterity.
  • Requires to work in outdoor weather conditions.
  • Must be able to stay in stationary positions for extended periods of time (when driving) up to 3 hours at a time.
  • Frequently communicates with customers and must be able to exchange accurate information.

Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
Legal stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What Carvana employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Carvana logo

About Carvana

Sourced by ZipRecruiter

At Carvana, we sell cars, but we're not salespeople. Since 2013, we've been making it our mission to change the way people buy cars. We saw a huge problem with how much it can suck to buy a car the traditional way, so we committed ourselves to tackling one of the largest, yet-to-be-disrupted markets in the world - the $1T per year U.S. car market (yes, that's $Trillion with a "T").

Industry

Automobile dealers

Company size

5,001 - 10,000 Employees

Headquarters location

Tempe, AZ, US

Year founded

2011