Bank Of America
Bank Of America

81 Bank Of America Operations Analyst Jobs Hiring Near You

Cons Prod Strat Analyst III

Chandler, AZ · On-site

$84K - $114K/yr

At Bank of America, we are guided by a common purpose to help make financial lives better through ... The Business Analytics and Enablement Team for Global Operations is seeking an experienced Data ...

At Bank of America, we are guided by a common purpose to help make financial lives better through ... Key responsibilities include identifying, analyzing, and resolving complex problems, ensuring ...

Cons Prod Strat Analyst III

Tampa, FL · On-site

$81K - $110K/yr

At Bank of America, we are guided by a common purpose to help make financial lives better through ... The Business Analytics and Enablement Team for Global Operations is seeking an experienced Data ...

Cons Prod Strat Analyst III

Newark, NJ · On-site

$89K - $121K/yr

At Bank of America, we are guided by a common purpose to help make financial lives better through ... The Business Analytics and Enablement Team for Global Operations is seeking an experienced Data ...

Showing results 21-40

Bank Of America Jobs Information

What is it like to work at Bank Of America?

Bank of America is a large financial institution with a culture that emphasizes community involvement, diversity, and employee development. The company has a global presence with various teams and departments, including retail banking, investment banking, and wealth management, offering a range of career paths and opportunities for advancement. Working at Bank of America may appeal to candidates who value a dynamic work environment, opportunities for professional growth, and the chance to contribute to the company's mission of helping people achieve financial stability.

What makes Bank Of America an attractive place to work?

Bank of America is a leading global financial institution with a long history of innovation and commitment to serving its customers and communities. The company offers a dynamic work environment that fosters collaboration, diversity, and inclusion, with opportunities for employees to develop new skills and work on cutting-edge projects. By joining Bank of America, professionals can contribute to the company's mission of building a better future for its customers and communities, while also advancing their own careers through training, mentorship, and career development opportunities.

Do workers at Bank Of America get paid breaks?

Sometimes. Only some people get paid breaks.
34% of people say they don’t get paid breaks.
Based on data from 162 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Bank Of America pay people when they’re sick?

Yes. Most people get paid when they’re sick.
92% of people say they would get paid if they were sick but scheduled to work.
Based on data from 61 people who took the Breakroom Quiz between February 2026 and August 2026.

At Bank Of America, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
39% of people say they have to use vacation days when they’re out sick.
Based on data from 199 people who took the Breakroom Quiz between August 2025 and August 2026.

Do part-time workers get paid time off at Bank Of America?

Only some people who work part-time get paid time off.
42% of people who work part-time say they don’t get paid time off
Based on data from 12 people who took the Breakroom Quiz between May 2025 and March 2026.

Is the health insurance from Bank Of America affordable enough for their workers?

Most people say the health insurance costs are okay.
91% of people say the health insurance costs are okay
Based on data from 184 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Bank Of America?

Most people get paid time off work.
90% of people say they get paid time off.
Based on data from 63 people who took the Breakroom Quiz between February 2026 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 34% of people with changing schedules find out their shifts one week or less ahead of time.
  • 28% of people with changing schedules find out their shifts two weeks ahead of time.
  • 6% of people with changing schedules find out their shifts three weeks ahead of time.
  • 31% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 32 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers at Bank Of America worry about hours?

Most people don’t worry about getting enough hours.
96% of people report they don’t worry about getting enough hours.
Based on data from 50 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Bank Of America workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
37% report that they don’t have enough control over which shifts they work.
Based on data from 43 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it for Bank Of America workers to change shifts?

Some people find it hard to change shifts.
35% of people report that it’s hard to change shifts if they need to.
Based on data from 129 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it to get time off at Bank Of America?

Most people find it easy to get time off.
83% of people report it’s easy to get time off.
Based on data from 193 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Bank Of America managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
87% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 52 people who took the Breakroom Quiz between August 2025 and August 2026.

Do jobs at Bank Of America spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
10% of people report that their job takes up time that they don’t get paid for.
Based on data from 52 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to take sick days at Bank Of America?

Most people find it easy to take sick days.
90% of people report that it’s easy to take time off if they are sick.
Based on data from 200 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a Bank Of America job good for students?

Most students say this is a good place to work if you’re studying.
79% of students report this is a good place to work if you’re studying.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and April 2026.

Is working at Bank Of America good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
90% of people who care for a child or other relative report this is a good place to work.
Based on data from 79 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Bank Of America feel treated with respect by their managers?

Most people feel treated with respect by their managers.
82% of people say they’re treated with respect by their managers.
Based on data from 196 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Bank Of America get to take their breaks without interruption?

Most people get breaks without interruption.
87% of people report that they get to take their breaks without interruption.
Based on data from 190 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Bank Of America?

Most people feel stressed here.
71% of people say they often feel stressed at work.
Based on data from 204 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Bank Of America enjoy their jobs?

Most people enjoy their job.
76% of people report they enjoy their job.
Based on data from 172 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Bank Of America recommend working with their team?

Only some people recommend working with their team.
52% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 63 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get enough training when they start at Bank Of America?

Most people got enough training when they started.
71% of people report they got enough training when they started working here.
Based on data from 201 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Bank Of America?

Only some people are given support to advance their career here.
In the last year, 35% of people report not being given support to advance their career here.
Based on data from 189 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Bank Of America’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
71% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 194 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Bank Of America is doing?

Most people feel well informed about how the company is doing.
81% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 194 people who took the Breakroom Quiz between August 2025 and August 2026.
Infographic showing various Operations Analyst job openings at Bank Of America in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 91% Physical, and 9% Hybrid job distribution.

Sr Operations Team Lead

Bank of America

Jacksonville, FL

Full-time

PTO

Re-posted 12 days ago


Bank Of America rating

8.2

Company rating: 8.2 out of 10

Based on 529 frontline employees who took The Breakroom Quiz

51st of 171 rated banks


Job description

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for overseeing the Operations team and ensuring they meet deadlines, execute, and coordinate tasks. Key responsibilities include identifying, analyzing, and resolving complex problems, ensuring adherence to operations procedures, providing guidance to employees, handling exception requests, and referring more complex problems to a senior manager. Job expectations include having an understanding of foundational operations and familiarity in a specific product line.

The role will require the successful candidate to:
Perform US IRW Tax Withholding and Reporting function which includes but not limited reporting related to 1099, 1042, 1042S, and other outsourced functions.
Coordinate globally with colleagues in GBAM Operations Tax & Control, GBAM Tax Change, GBAM Technology, Global Tax Policy & Global Tax Compliance.
Service tax related client inquiries and escalations.
Drive tax initiatives and tax regulatory implementations in partnership with GBAM Tax Change & GBAM Technology.

Responsibilities:

  • Resolves day-to-day problems and executes deliverables within the business unit
  • Applies knowledge of the end-to-end processes and ensures adherence to bank and regulatory policy and procedures when making decisions that impact various operations and product lines
  • Manages team workload and provides oversight and direction to team
  • Evaluates efficiencies and identifies areas of improvement and growth to the overall process and implements process improvement opportunities
  • Maintains internal, operational, and financial controls and works within risk appetite of the business unit

Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

  • Opportunity & Inclusion Champion: Creates an inclusive team where members are treated fairly and respectfully.
  • Manager of Process & Data: Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement.
  • Enterprise Advocate & Communicator: Delivers clear and concise messages that motivate, convey the "why" and connects contributions to business results.
  • Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks.
  • People Manager & Coach: Knows and develops team members through coaching and feedback.
  • Financial Steward: Manages expenses and demonstrates an owner's mindset.
  • Enterprise Talent Leader: Recruits, on-boards and develops talent, and supports talent mobility for career growth.
  • Driver of Business Outcomes: Delivers results through effective team management, structure, and routines.

Required Skills:

Four or more years of experience delivering end-to-end tax reporting in support of Global Markets, Trade Finance, and Commercial Credit products, including complex transaction flows.
Knowledge of U.S. Treasury regulations, including Chapters 3, 4, and 61, with demonstrated familiarity in information reporting requirements such as Forms 1099 and 1042-S
Advanced working knowledge of Microsoft Office applications, with a strong emphasis on Excel for data analysis and reporting.
Proven ability to perform complex reconciliations, identify discrepancies, and resolve issues through structured, analytical approaches.
Ability to manage multiple priorities simultaneously while maintaining accuracy and meeting tight deadlines in a dynamic environment.
Strong interpersonal skills with the ability to work both independently and collaboratively within cross-functional teams.
Highly organized with strong analytical capabilities and attention to detail across processes and deliverables.
Excellent written and verbal communication skills, with the ability to clearly articulate issues, solutions, and status updates to stakeholders.
Bachelor's degree or equivalent work experience in a relevant field.

Desired Skills:

Demonstrates a proactive approach to bringing forward new ideas and perspectives to drive innovation and deliver differentiated solutions.
Excels at working across diverse viewpoints, leveraging differing perspectives to determine the most effective path forward.
Excels at working across diverse viewpoints, leveraging differing perspectives to determine the most effective path forward.
Displays a willingness to challenge the status quo, champion new approaches, and promote positive organizational change.
Actively participates in and drives initiatives to enhance tools, technology, and ways of working to better support an evolving client base.
Values diversity of thought and background, fostering an inclusive environment that reflects and supports the diverse needs of clients and employees globally.

Skills:

  • Leadership Development
  • Performance Management
  • Process Management
  • Process Performance Management
  • Talent Development
  • Account Management
  • Client Management
  • Customer Service Management
  • Relationship Building
  • Business Operations Management
  • Policies, Procedures, and Guidelines
  • Risk Management

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - NY - New York - 1133 Ave Of The Americas - 1133 Ave Of The Americas (NY1533)Pay and benefits informationPay range$63,000.00 - $124,300.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligibleThis role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

What Bank Of America employees say

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About Bank Of America

Sourced by ZipRecruiter

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

1998

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