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Do workers at Fidelity Investments get paid breaks?

Yes. Most people get paid breaks.
86% of people say they get paid breaks.
Based on data from 96 people who took the Breakroom Quiz between July 2025 and July 2026.

Does Fidelity Investments pay people when they’re sick?

Yes. Most people get paid when they’re sick.
89% of people say they would get paid if they were sick but scheduled to work.
Based on data from 125 people who took the Breakroom Quiz between July 2025 and July 2026.

At Fidelity Investments, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
89% of people say they have to use vacation days when they’re out sick.
Based on data from 121 people who took the Breakroom Quiz between July 2025 and July 2026.

Is the health insurance from Fidelity Investments affordable enough for their workers?

Most people say the health insurance costs are okay.
91% of people say the health insurance costs are okay
Based on data from 124 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get paid time off at Fidelity Investments?

Most people get paid time off work.
98% of people say they get paid time off.
Based on data from 131 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 15% of people with changing schedules find out their shifts one week or less ahead of time.
  • 15% of people with changing schedules find out their shifts two weeks ahead of time.
  • 12% of people with changing schedules find out their shifts three weeks ahead of time.
  • 59% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 34 people who took the Breakroom Quiz between April 2025 and March 2026.

Do workers at Fidelity Investments worry about hours?

Most people don’t worry about getting enough hours.
99% of people report they don’t worry about getting enough hours.
Based on data from 86 people who took the Breakroom Quiz between March 2025 and March 2026.

Do Fidelity Investments workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
43% report that they don’t have enough control over which shifts they work.
Based on data from 82 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it for Fidelity Investments workers to change shifts?

Some people find it hard to change shifts.
44% of people report that it’s hard to change shifts if they need to.
Based on data from 48 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it to get time off at Fidelity Investments?

Most people find it easy to get time off.
85% of people report it’s easy to get time off.
Based on data from 118 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Fidelity Investments managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
98% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 97 people who took the Breakroom Quiz between March 2025 and March 2026.

Do jobs at Fidelity Investments spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
10% of people report that their job takes up time that they don’t get paid for.
Based on data from 93 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it to take sick days at Fidelity Investments?

Most people find it easy to take sick days.
92% of people report that it’s easy to take time off if they are sick.
Based on data from 124 people who took the Breakroom Quiz between July 2025 and July 2026.

Is a Fidelity Investments job good for students?

Most students say this is a good place to work if you’re studying.
94% of students report this is a good place to work if you’re studying.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and February 2026.

Is working at Fidelity Investments good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
97% of people who care for a child or other relative report this is a good place to work.
Based on data from 39 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at Fidelity Investments feel treated with respect by their managers?

Most people feel treated with respect by their managers.
91% of people say they’re treated with respect by their managers.
Based on data from 123 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Fidelity Investments get to take their breaks without interruption?

Most people get breaks without interruption.
99% of people report that they get to take their breaks without interruption.
Based on data from 126 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at Fidelity Investments?

Most people feel stressed out here.
68% of people say they often feel stressed out at work.
Based on data from 123 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Fidelity Investments enjoy their jobs?

Most people enjoy their job.
70% of people report they enjoy their job.
Based on data from 110 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Fidelity Investments recommend working with their team?

Only some people recommend working with their team.
37% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 132 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get enough training when they start at Fidelity Investments?

Most people got enough training when they started.
85% of people report they got enough training when they started working here.
Based on data from 127 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at Fidelity Investments?

Most people are given support to advance their career here.
In the last year, 82% of people report being given support to advance their career here.
Based on data from 117 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people think Fidelity Investments’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
58% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 104 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how Fidelity Investments is doing?

Most people feel well informed about how the company is doing.
84% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 118 people who took the Breakroom Quiz between July 2025 and July 2026.
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Associate Analyst, Brokerage Treasury Operations

Associate Analyst, Brokerage Treasury Operations

Fidelity Investments

Jersey City, NJ • On-site

$48K - $91K/yr

Full-time

Medical, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Fidelity Investments rating

8.7

Company rating: 8.7 out of 10

Based on 270 frontline employees who took The Breakroom Quiz

16th of 150 rated financial services

Job description


The Role
As a Brokerage Operations Associate Analyst within Treasury's Cash Management Services - Banking Services team, you will play a critical role in supporting the accurate and timely execution of money movement transactions.
This role is ideal for individuals looking to deepen their expertise in payments, reconciliation, and risk management while gaining exposure to complex treasury operations. You will have the opportunity to contribute to key processes, partner with cross-functional teams, and support initiatives that enhance operational efficiency, controls, and client experience-while developing the skills needed for long-term growth within Treasury operations.
Responsibilities
  • Independently resolve client payment inquiries and requests; process money movement exceptions while ensuring accuracy, timeliness, and adherence to service-level expectations
  • Perform detailed reconciliation of suspense accounts, identify root causes of discrepancies, and drive timely resolution
  • Identify trends, risks, and control gaps within payment workflows, and escalate issues as appropriate
  • Maintain and enhance operational procedures, ensuring documentation remains accurate and up to date
  • Prepare and analyze payment metrics and operational insights to support leadership decision-making
  • Contribute to business initiatives, projects, and team coverage during high-volume periods

The Expertise and Skills You Bring
  • 2 years of experience in Payment Operations, Treasury Operations, or a related financial services role
  • Experience with reconciliation, exception management, or cash operations, with a strong attention to detail
  • Working knowledge of electronic payments (e.g., wires, ACH) is a plus
  • Strong analytical and problem-solving skills, with the ability to assess risk and apply sound judgment
  • Effective communication and collaboration skills, with the ability to work independently and manage priorities
  • Proactive mindset with an interest in process improvement and operational excellence, and flexibility to support business needs

Note: Fidelity will not provide immigration sponsorship for this position.
The Team
The Treasury Department, part of Fidelity's Operations and Services Group (OSG), delivers cash management, banking operations, and advisory services across Fidelity. Treasury supports Fidelity Institutional (FI), partnering with a wide range of clients including broker-dealers, RIAs, banks, and family offices.
This team offers a unique opportunity to work at the intersection of payments, risk, and operations within a highly collaborative and dynamic environment.
Fidelity's Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
The base salary range for this position is $48,000-91,000 USD per year.
Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.
We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Certifications:
Category:
Brokerage Operations

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