Bank Of America
Bank Of America

26 Bank Of America Operations Analyst Jobs Hiring Near You

At Bank of America, we are guided by a common purpose to help make financial lives better through ... Operations Research, Data Science, Accounting, Business Administration (or equivalent work ...

At Bank of America, we are guided by a common purpose to help make financial lives better through ... Key responsibilities include identifying, analyzing, and resolving complex problems related to ...

Risk Process Analyst

Phoenix, AZ · On-site

$65K - $87K/yr

At Bank of America, we are guided by a common purpose to help make financial lives better through ... Operations Research, Data Science, Accounting, Business Administration (or equivalent work ...

Risk Process Analyst

Charlotte, NC · On-site

$65K - $87K/yr

At Bank of America, we are guided by a common purpose to help make financial lives better through ... Operations Research, Data Science, Accounting, Business Administration (or equivalent work ...

Relationship Banker

Portland, OR · On-site

$19.50 - $25.75/hr

At Bank of America, we are guided by a common purpose to help make financial lives better through ... Responsibilities: * Executes the bank's risk culture and strives for operational excellence

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Bank Of America Jobs Information

What is it like to work at Bank Of America?

Bank of America is a large financial institution with a culture that emphasizes community involvement, diversity, and employee development. The company has a global presence with various teams and departments, including retail banking, investment banking, and wealth management, offering a range of career paths and opportunities for advancement. Working at Bank of America may appeal to candidates who value a dynamic work environment, opportunities for professional growth, and the chance to contribute to the company's mission of helping people achieve financial stability.

What makes Bank Of America an attractive place to work?

Bank of America is a leading global financial institution with a long history of innovation and commitment to serving its customers and communities. The company offers a dynamic work environment that fosters collaboration, diversity, and inclusion, with opportunities for employees to develop new skills and work on cutting-edge projects. By joining Bank of America, professionals can contribute to the company's mission of building a better future for its customers and communities, while also advancing their own careers through training, mentorship, and career development opportunities.

Do workers at Bank Of America get paid breaks?

Sometimes. Only some people get paid breaks.
34% of people say they don’t get paid breaks.
Based on data from 168 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Bank Of America pay people when they’re sick?

Yes. Most people get paid when they’re sick.
93% of people say they would get paid if they were sick but scheduled to work.
Based on data from 67 people who took the Breakroom Quiz between February 2026 and August 2026.

At Bank Of America, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
40% of people say they have to use vacation days when they’re out sick.
Based on data from 62 people who took the Breakroom Quiz between February 2026 and August 2026.

Do part-time workers get paid time off at Bank Of America?

Only some people who work part-time get paid time off.
42% of people who work part-time say they don’t get paid time off
Based on data from 12 people who took the Breakroom Quiz between May 2025 and March 2026.

Is the health insurance from Bank Of America affordable enough for their workers?

Most people say the health insurance costs are okay.
91% of people say the health insurance costs are okay
Based on data from 189 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Bank Of America?

Most people get paid time off work.
91% of people say they get paid time off.
Based on data from 69 people who took the Breakroom Quiz between February 2026 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 29% of people with changing schedules find out their shifts one week or less ahead of time.
  • 28% of people with changing schedules find out their shifts two weeks ahead of time.
  • 14% of people with changing schedules find out their shifts three weeks ahead of time.
  • 30% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 94 people who took the Breakroom Quiz between March 2025 and March 2026.

Do workers at Bank Of America worry about hours?

Most people don’t worry about getting enough hours.
95% of people report they don’t worry about getting enough hours.
Based on data from 55 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Bank Of America workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
45% report that they don’t have enough control over which shifts they work.
Based on data from 170 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it for Bank Of America workers to change shifts?

Some people find it hard to change shifts.
35% of people report that it’s hard to change shifts if they need to.
Based on data from 129 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it to get time off at Bank Of America?

Most people find it easy to get time off.
75% of people report it’s easy to get time off.
Based on data from 60 people who took the Breakroom Quiz between February 2026 and August 2026.

Do Bank Of America managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
93% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 211 people who took the Breakroom Quiz between March 2025 and March 2026.

Do jobs at Bank Of America spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
9% of people report that their job takes up time that they don’t get paid for.
Based on data from 58 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to take sick days at Bank Of America?

Most people find it easy to take sick days.
89% of people report that it’s easy to take time off if they are sick.
Based on data from 66 people who took the Breakroom Quiz between February 2026 and August 2026.

Is a Bank Of America job good for students?

Most students say this is a good place to work if you’re studying.
79% of students report this is a good place to work if you’re studying.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and April 2026.

Is working at Bank Of America good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
88% of people who care for a child or other relative report this is a good place to work.
Based on data from 91 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Bank Of America feel treated with respect by their managers?

Most people feel treated with respect by their managers.
79% of people say they’re treated with respect by their managers.
Based on data from 62 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Bank Of America get to take their breaks without interruption?

Most people get breaks without interruption.
90% of people report that they get to take their breaks without interruption.
Based on data from 61 people who took the Breakroom Quiz between February 2026 and August 2026.

Is it stressful to work at Bank Of America?

Some people feel stressed out here.
65% of people say they often feel stressed out at work.
Based on data from 62 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Bank Of America enjoy their jobs?

Most people enjoy their job.
75% of people report they enjoy their job.
Based on data from 177 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Bank Of America recommend working with their team?

Only some people recommend working with their team.
51% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 70 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get enough training when they start at Bank Of America?

Most people got enough training when they started.
69% of people report they got enough training when they started working here.
Based on data from 61 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get support to advance at Bank Of America?

Only some people are given support to advance their career here.
In the last year, 36% of people report not being given support to advance their career here.
Based on data from 196 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Bank Of America’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 64 people who took the Breakroom Quiz between February 2026 and August 2026.

Do workers feel well informed about how Bank Of America is doing?

Most people feel well informed about how the company is doing.
81% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 201 people who took the Breakroom Quiz between August 2025 and August 2026.
What are the most popular categories at Bank Of America?
Infographic showing various Operations Analyst job openings at Bank Of America in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 92% Physical, and 8% Hybrid job distribution.

Transaction Management Ops Analyst

Bank of America

Charlotte, NC • On-site

Full-time

Posted 16 days ago


Bank Of America rating

8.2

Company rating: 8.2 out of 10

Based on 525 frontline employees who took The Breakroom Quiz

51st of 170 rated banks


Job description

Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This job is responsible for supporting post-trade processing activities, including trade settlement, reconciliation, asset transfers, and exception management. Partners with internal teams and clients to ensure accurate and timely transaction processing while adhering to established controls and procedures. The role requires strong analytical, problem-solving, and client service skills.
LOB Job Description:
The Transaction Management Operations Analyst serves as the primary relationship contact for Americas (AMRS)-based institutional clients, supporting the post-trade lifecycle of U.S. Fixed Income transactions. This highly visible client-facing role is responsible for delivering exceptional service while managing trade confirmations, allocations, settlements, and operational inquiries. The analyst acts as a trusted partner to clients, trading desks, sales teams, and internal operations groups to ensure seamless client experience and timely resolution of trade-related issues. The ideal candidate combines Fixed Income operational knowledge with outstanding communication, relationship management, organization, and problem-solving skills. This position offers extensive exposure to Trading, Sales, and Institutional Clients.
Responsibilities:
  • Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service
  • Responsible for the analysis and resolution of moderately complex transactions requiring escalations and exceptions
  • Proactively identifies risk and opportunities for process improvements based on an understanding of how the work impacts other operational units
  • Serve as the primary point of contact for AMRS-based institutional clients for all Fixed Income trade processing activities.
  • Deliver a high-touch service experience by managing client inquiries related to trade confirmations, allocations, settlements, and account maintenance.
  • Coordinate closely with trading desks, sales teams, clients, custodial banks, and operations business partners to ensure timely resolution of issues.
  • Respond promptly and professionally to client inquiries via phone and email.
  • Take ownership of complex trade-related issues through to resolution, providing regular updates and clear communications to clients and the trading desk.
    Identify opportunities to streamline processes, reduce operational risk, and improve the overall client experience.

Required Qualifications:
  • 1-3 years of capital markets experience, preferably within fixed income and/or a bachelor's degree in accounting, finance, or operations management.
  • Must be self-motivated and able to work independently or as part of team.
  • Must be able to operate successfully in a fast-paced environment and manage competing priorities.
  • Experience using Microsoft Excel, specifically creating Pivot and VLookup tables.

Desired Qualifications:
  • 1-3 years of client servicing experience
  • Knowledge and experience using Microsoft Visio and Copilot
  • General knowledge of the stock/bond market and investment principles.
  • Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner
  • Commitment to challenging the status quo and promoting positive change.
  • Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
  • Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

Skills:
  • Attention to Detail
  • Multi-tasking
  • Customer and Client Focus
  • Oral Communications
  • Problem Solving
  • Analytical Thinking
  • Written Communications
  • Research

Shift:
1st shift (United States of America)
Hours Per Week:
40

What Bank Of America employees say

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Bank Of America logo

About Bank Of America

Sourced by ZipRecruiter

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

1998

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