Choice Hotels
Choice Hotels

63 Ascend Operations Manager Jobs Hiring Near You

The Operations Manager is a key member of the hotel leadership team and plays an active role in the overall operation and success of the hotel. This position supports the General Manager in ...

About Us HEI Hotels & Resorts is proud to welcome the Courtyard New York Manhattan Fifth Avenue to ... In return for that choice, we are committed to providing competitive compensation and benefits ...

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Choice Hotels Jobs Information

What is it like to work at Ascend?

Ascend is a company that values collaboration and innovation, fostering a dynamic work environment where employees can share ideas and work together to drive progress.

The company's team structure is designed to be agile and flexible, with cross-functional teams working together to achieve shared goals and objectives. Ascend's mission is to empower individuals and communities through education and economic development, with a focus on creating positive social impact.

Working at Ascend may appeal to candidates who are passionate about making a difference in their communities and are looking for a challenging and rewarding career in a dynamic and fast-paced environment.

What makes Ascend an attractive place to work?

Ascend is a leading company in its industry, recognized for its commitment to innovation and customer satisfaction. The company's work environment is characterized by a culture of collaboration, where employees are encouraged to share ideas and work together to drive progress, as well as a focus on employee well-being and professional development. Joining Ascend offers opportunities for individuals to make a meaningful impact, grow their skills and expertise, and contribute to the company's continued success and growth.

Do workers at Choice Hotels get paid breaks?

Yes. Most people get paid breaks.
71% of people say they get paid breaks.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and September 2026.

Does Choice Hotels pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
75% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 32 people who took the Breakroom Quiz between September 2025 and September 2026.

At Choice Hotels, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
48% of people say they have to use vacation days when they’re out sick.
Based on data from 21 people who took the Breakroom Quiz between May 2025 and April 2026.

Do part-time workers get paid time off at Choice Hotels?

Only some people who work part-time get paid time off.
67% of people who work part-time say they don’t get paid time off
Based on data from 6 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from Choice Hotels affordable enough for their workers?

Most people say the health insurance costs are okay.
73% of people say the health insurance costs are okay
Based on data from 15 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people get paid time off at Choice Hotels?

Some people get paid time off from work.
58% of people say they don’t get paid time off.
Based on data from 33 people who took the Breakroom Quiz between September 2025 and September 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 72% of people with changing schedules find out their shifts one week or less ahead of time.
  • 13% of people with changing schedules find out their shifts two weeks ahead of time.
  • 7% of people with changing schedules find out their shifts three weeks ahead of time.
  • 8% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 60 people who took the Breakroom Quiz between November 2024 and September 2026.

Do workers at Choice Hotels worry about hours?

Some people worry about getting enough hours.
35% of people report they worry about getting enough hours.
Based on data from 68 people who took the Breakroom Quiz between November 2024 and September 2026.

Do Choice Hotels workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
44% report that they don’t have enough control over which shifts they work.
Based on data from 61 people who took the Breakroom Quiz between November 2024 and September 2026.

How easy is it for Choice Hotels workers to change shifts?

Some people find it hard to change shifts.
51% of people report that it’s hard to change shifts if they need to.
Based on data from 57 people who took the Breakroom Quiz between November 2024 and September 2026.

How easy is it to get time off at Choice Hotels?

Some people find it hard to get time off.
51% of people report it’s hard to get time off.
Based on data from 78 people who took the Breakroom Quiz between November 2024 and September 2026.

Do Choice Hotels managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
33% of people say their manager changes their shift schedule at the last minute.
Based on data from 72 people who took the Breakroom Quiz between November 2024 and September 2026.

Do jobs at Choice Hotels spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
35% of people report that their job takes up time that they don’t get paid for.
Based on data from 69 people who took the Breakroom Quiz between November 2024 and September 2026.

How easy is it to take sick days at Choice Hotels?

Some people find it hard to take sick days.
49% of people report that it’s hard to take time off if they are sick.
Based on data from 83 people who took the Breakroom Quiz between November 2024 and September 2026.

Is a Choice Hotels job good for students?

Most students say this is a good place to work if you’re studying.
79% of students report this is a good place to work if you’re studying.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and April 2026.

Is working at Choice Hotels good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
38% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 26 people who took the Breakroom Quiz between January 2025 and September 2026.

Do people at Choice Hotels feel treated with respect by their managers?

Most people feel treated with respect by their managers.
80% of people say they’re treated with respect by their managers.
Based on data from 30 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people at Choice Hotels get to take their breaks without interruption?

Only some people get breaks without interruption.
59% of people report that their breaks get interrupted.
Based on data from 46 people who took the Breakroom Quiz between November 2024 and September 2026.

Is it stressful to work at Choice Hotels?

Some people feel stressed here.
56% of people say they often feel stressed at work.
Based on data from 32 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people at Choice Hotels enjoy their jobs?

Most people enjoy their job.
76% of people report they enjoy their job.
Based on data from 72 people who took the Breakroom Quiz between November 2024 and September 2026.

Do people at Choice Hotels recommend working with their team?

Only some people recommend working with their team.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 33 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people get enough training when they start at Choice Hotels?

Some people didn’t get enough training when they started.
39% of people report they didn’t get enough training when they started working here.
Based on data from 31 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people get support to advance at Choice Hotels?

Only some people are given support to advance their career here.
In the last year, 60% of people report not being given support to advance their career here.
Based on data from 30 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people think Choice Hotels’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 30 people who took the Breakroom Quiz between September 2025 and September 2026.

Do workers feel well informed about how Choice Hotels is doing?

Only some people feel well informed about how the company is doing.
52% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 31 people who took the Breakroom Quiz between September 2025 and September 2026.
Infographic showing various Operations Manager job openings at Ascend in the United States as of September 2026, with employment types broken down into 89% Full Time, and 11% Nights. Highlights an 100% Physical job distribution.

Hotel Operations Manager

Winston Salem, NC

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago


Job description

Hotel Operations Manager

We are looking for a proactive and hands-on Hotel Operations Manager to support the daily functions of our hotel and ensure a seamless guest experience. This role oversees multiple departments, drives operational efficiency, and supports team performance and guest satisfaction. The ideal candidate is a strong leader with hospitality experience, excellent communication skills, and a commitment to service excellence.

Key Responsibilities
  • You will be the key to our hotel's efficient and seamless operations, managing various departments and ensuring guest satisfaction.
  • Your daily tasks will include overseeing front office, housekeeping, and food and beverage operations, as well as coordinating staff and managing budgets.
  • You will report to the General Manager or Assistant General Manager.
  • A career as an operations manager can lead to opportunities in various management roles within the hospitality industry, such as general manager, director of operations, or even a corporate-level position.
Education & Experience

Hotel experience is always a plus! Applicants should have: 

  • A college degree or two years of hotel experience
  • Previous experience in a similar or related position
What You’ll Need to Succeed
  • Eligible to work in the United States
  • Ability to read, write, and communicate effectively in English
  • Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations
  • Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
  • A warm, professional demeanor that reflects HVMG’s Culture of Excellence
Why Our Associates Love HVMG
  • Career growth opportunities across our nationwide portfolio
  • Flexible scheduling 
  • Access up to 40% of your earned wages before payday with PayActive
  • Paid Time Off (PTO) and Paid Holidays
  • Full healthcare benefits: medical, dental, and vision
  • 401(k) with guaranteed 4% match and no vesting period
  • Exclusive hotel and food & beverage discounts
About HVMG

Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."
We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.

The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.

HVMG  is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.