Choice Hotels
Choice Hotels

61 Ascend Customer Service Representative Jobs Hiring Near You

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Choice Hotels Jobs Information

What is it like to work at Ascend?

Ascend is a company that values collaboration and innovation, fostering a dynamic work environment where employees can share ideas and work together to drive progress.

The company's team structure is designed to be agile and flexible, with cross-functional teams working together to achieve shared goals and objectives. Ascend's mission is to empower individuals and communities through education and economic development, with a focus on creating positive social impact.

Working at Ascend may appeal to candidates who are passionate about making a difference in their communities and are looking for a challenging and rewarding career in a dynamic and fast-paced environment.

What makes Ascend an attractive place to work?

Ascend is a leading company in its industry, recognized for its commitment to innovation and customer satisfaction. The company's work environment is characterized by a culture of collaboration, where employees are encouraged to share ideas and work together to drive progress, as well as a focus on employee well-being and professional development. Joining Ascend offers opportunities for individuals to make a meaningful impact, grow their skills and expertise, and contribute to the company's continued success and growth.

Do workers at Choice Hotels get paid breaks?

Yes. Most people get paid breaks.
70% of people say they get paid breaks.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and April 2026.

Does Choice Hotels pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
76% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 38 people who took the Breakroom Quiz between August 2025 and July 2026.

At Choice Hotels, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
48% of people say they have to use vacation days when they’re out sick.
Based on data from 21 people who took the Breakroom Quiz between May 2025 and April 2026.

Do part-time workers get paid time off at Choice Hotels?

Only some people who work part-time get paid time off.
67% of people who work part-time say they don’t get paid time off
Based on data from 6 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from Choice Hotels affordable enough for their workers?

Most people say the health insurance costs are okay.
73% of people say the health insurance costs are okay
Based on data from 15 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people get paid time off at Choice Hotels?

Some people get paid time off from work.
56% of people say they don’t get paid time off.
Based on data from 39 people who took the Breakroom Quiz between August 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 71% of people with changing schedules find out their shifts one week or less ahead of time.
  • 10% of people with changing schedules find out their shifts two weeks ahead of time.
  • 6% of people with changing schedules find out their shifts three weeks ahead of time.
  • 13% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 31 people who took the Breakroom Quiz between May 2025 and April 2026.

Do workers at Choice Hotels worry about hours?

Most people don’t worry about getting enough hours.
79% of people report they don’t worry about getting enough hours.
Based on data from 33 people who took the Breakroom Quiz between April 2025 and April 2026.

Do Choice Hotels workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
43% report that they don’t have enough control over which shifts they work.
Based on data from 60 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it for Choice Hotels workers to change shifts?

Some people find it hard to change shifts.
50% of people report that it’s hard to change shifts if they need to.
Based on data from 56 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it to get time off at Choice Hotels?

Some people find it hard to get time off.
51% of people report it’s hard to get time off.
Based on data from 39 people who took the Breakroom Quiz between June 2025 and June 2026.

Do Choice Hotels managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
74% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 35 people who took the Breakroom Quiz between April 2025 and April 2026.

Do jobs at Choice Hotels spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
45% of people report that their job takes up time that they don’t get paid for.
Based on data from 33 people who took the Breakroom Quiz between April 2025 and April 2026.

How easy is it to take sick days at Choice Hotels?

Some people find it hard to take sick days.
55% of people report that it’s hard to take time off if they are sick.
Based on data from 33 people who took the Breakroom Quiz between August 2025 and July 2026.

Is a Choice Hotels job good for students?

Most students say this is a good place to work if you’re studying.
79% of students report this is a good place to work if you’re studying.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and April 2026.

Is working at Choice Hotels good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
36% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 25 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Choice Hotels feel treated with respect by their managers?

Most people feel treated with respect by their managers.
81% of people say they’re treated with respect by their managers.
Based on data from 32 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at Choice Hotels get to take their breaks without interruption?

Only some people get breaks without interruption.
58% of people report that their breaks get interrupted.
Based on data from 45 people who took the Breakroom Quiz between November 2024 and July 2026.

Is it stressful to work at Choice Hotels?

Some people feel stressed here.
58% of people say they often feel stressed at work.
Based on data from 38 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at Choice Hotels enjoy their jobs?

Most people enjoy their job.
81% of people report they enjoy their job.
Based on data from 43 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Choice Hotels recommend working with their team?

Only some people recommend working with their team.
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 39 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get enough training when they start at Choice Hotels?

Some people didn’t get enough training when they started.
46% of people report they didn’t get enough training when they started working here.
Based on data from 37 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get support to advance at Choice Hotels?

Only some people are given support to advance their career here.
In the last year, 58% of people report not being given support to advance their career here.
Based on data from 36 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people think Choice Hotels’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 35 people who took the Breakroom Quiz between August 2025 and July 2026.

Do workers feel well informed about how Choice Hotels is doing?

Only some people feel well informed about how the company is doing.
54% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 35 people who took the Breakroom Quiz between August 2025 and July 2026.

What other companies are hiring for Customer Service Representative jobs?

Infographic showing various Customer Service Representative job openings at Ascend in the United States as of August 2026, with employment types broken down into 6% As Needed, 90% Full Time, and 4% Nights. Highlights an 100% Physical job distribution.

Customer Service Representative

Community Choice Financial Family of Brands

Brookhaven, MS • On-site

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago


Community Choice Financial rating

5.7

Company rating: 5.7 out of 10

Based on 16 frontline employees who took The Breakroom Quiz


Job description

Your Opportunity:

Customer Service Representative

Community Choice Financial 

Brookhaven, MS 

As a Customer Service Representative (CSR), you’ll help people in your community access the financial solutions they need—right when they need it the most. You’ll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences. 

Many of our senior leaders launched their careers in this dynamic entry level position, so rest assured you’ll be offered hands-on training, coaching, and development as we invest in your long-term success. If you’re looking for an opportunity to advance at a fast-growing, profitable, impact-driven company, then read on! 

What We Offer:

Compensation  

The hourly wage for the position is $15.00 per hour. The hourly rate is just one of many elements that make up our Total Compensation package.   

Benefits & Perks* 

  • Paid on-the-job training and a comprehensive new hire program. 
  • Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. 
  • Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. 
  • Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion. 
  • Performance-based career advancement. 
  • Educational Reimbursement Program. 
  • Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). 
  • Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. 
  • Company-Sponsored Life and AD&D Insurance. 
  • Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family.  Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. 
  • Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. 
  • Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. 
  • Paid time off that grows with you, starting with 12 days in your first year.  
  • A relaxed, business casual dress code that includes jeans and sneakers! 

*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. 

What We’re Looking For – Qualifications and Skills:
  • A high school diploma or equivalent. 
  • Excellent verbal and written communication skills, plus professional demeanor with customers and colleagues. 
  • Meticulous attention to detail and ability to accurately enter data. 
  • Proficiency in using phones, POS system, Microsoft Office, and other computer systems. 
  • Must be at least 18 years of age (19 in Alabama). 
  • Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. 
  • The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard. 

Nice to Haves – Preferred Qualifications and Skills 


What Community Choice Financial employees say

Pay

Benefits

Hours and flexibility

Workplace

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