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Choice Hotels
Choice Hotels

61 Ascend Customer Service Representative Jobs Hiring Near You

Customer Care Expertise LLC

Customer Service Representative

$16.50 - $22.25/hr

About The Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...

Avflight

Customer Service Representative

South Weber, UT · On-site

$14.75 - $20/hr

The Customer Service Representative is the first point of contact for customers arriving at our ... catering, hotel accommodations, ground transportation, etc. • Resolve customer requests ...

Avflight

Customer Service Representative

Salina, KS · On-site

$15.25 - $20.75/hr

The Customer Service Representative is the first point of contact for customers arriving at our ... catering, hotel accommodations, ground transportation, etc. • Resolve customer requests ...

Avflight

Customer Service Representative

Grand Forks, ND · On-site

$15.75 - $21.50/hr

The Customer Service Representative is the first point of contact for customers arriving at our ... catering, hotel accommodations, ground transportation, etc. • Resolve customer requests ...

BCG

$100 - $200/day

... choice our clients can make while providing an incredible work experience for our employees ... Customer Service Representative Requirements: - Full Time availability - Bachelor's preferred ...

BCG

$100 - $200/day

... choice our clients can make while providing an incredible work experience for our employees ... Customer Service Representative Requirements: - Full Time availability - Bachelor's preferred ...

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Choice Hotels Jobs Information

What is it like to work at Ascend?

Ascend is a company that values collaboration and innovation, fostering a dynamic work environment where employees can share ideas and work together to drive progress.

The company's team structure is designed to be agile and flexible, with cross-functional teams working together to achieve shared goals and objectives. Ascend's mission is to empower individuals and communities through education and economic development, with a focus on creating positive social impact.

Working at Ascend may appeal to candidates who are passionate about making a difference in their communities and are looking for a challenging and rewarding career in a dynamic and fast-paced environment.

What makes Ascend an attractive place to work?

Ascend is a leading company in its industry, recognized for its commitment to innovation and customer satisfaction. The company's work environment is characterized by a culture of collaboration, where employees are encouraged to share ideas and work together to drive progress, as well as a focus on employee well-being and professional development. Joining Ascend offers opportunities for individuals to make a meaningful impact, grow their skills and expertise, and contribute to the company's continued success and growth.

Do workers at Choice Hotels get paid breaks?

Yes. Most people get paid breaks.
70% of people say they get paid breaks.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and April 2026.

Does Choice Hotels pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
76% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 38 people who took the Breakroom Quiz between August 2025 and July 2026.

At Choice Hotels, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
48% of people say they have to use vacation days when they’re out sick.
Based on data from 21 people who took the Breakroom Quiz between May 2025 and April 2026.

Do part-time workers get paid time off at Choice Hotels?

Only some people who work part-time get paid time off.
67% of people who work part-time say they don’t get paid time off
Based on data from 6 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from Choice Hotels affordable enough for their workers?

Most people say the health insurance costs are okay.
73% of people say the health insurance costs are okay
Based on data from 15 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people get paid time off at Choice Hotels?

Some people get paid time off from work.
56% of people say they don’t get paid time off.
Based on data from 39 people who took the Breakroom Quiz between August 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 71% of people with changing schedules find out their shifts one week or less ahead of time.
  • 10% of people with changing schedules find out their shifts two weeks ahead of time.
  • 6% of people with changing schedules find out their shifts three weeks ahead of time.
  • 13% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 31 people who took the Breakroom Quiz between May 2025 and April 2026.

Do workers at Choice Hotels worry about hours?

Most people don’t worry about getting enough hours.
79% of people report they don’t worry about getting enough hours.
Based on data from 33 people who took the Breakroom Quiz between April 2025 and April 2026.

Do Choice Hotels workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
43% report that they don’t have enough control over which shifts they work.
Based on data from 60 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it for Choice Hotels workers to change shifts?

Some people find it hard to change shifts.
50% of people report that it’s hard to change shifts if they need to.
Based on data from 56 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it to get time off at Choice Hotels?

Some people find it hard to get time off.
51% of people report it’s hard to get time off.
Based on data from 39 people who took the Breakroom Quiz between June 2025 and June 2026.

Do Choice Hotels managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
74% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 35 people who took the Breakroom Quiz between April 2025 and April 2026.

Do jobs at Choice Hotels spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
45% of people report that their job takes up time that they don’t get paid for.
Based on data from 33 people who took the Breakroom Quiz between April 2025 and April 2026.

How easy is it to take sick days at Choice Hotels?

Some people find it hard to take sick days.
55% of people report that it’s hard to take time off if they are sick.
Based on data from 33 people who took the Breakroom Quiz between August 2025 and July 2026.

Is a Choice Hotels job good for students?

Most students say this is a good place to work if you’re studying.
79% of students report this is a good place to work if you’re studying.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and April 2026.

Is working at Choice Hotels good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
36% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 25 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Choice Hotels feel treated with respect by their managers?

Most people feel treated with respect by their managers.
81% of people say they’re treated with respect by their managers.
Based on data from 32 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at Choice Hotels get to take their breaks without interruption?

Only some people get breaks without interruption.
58% of people report that their breaks get interrupted.
Based on data from 45 people who took the Breakroom Quiz between November 2024 and July 2026.

Is it stressful to work at Choice Hotels?

Some people feel stressed here.
58% of people say they often feel stressed at work.
Based on data from 38 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at Choice Hotels enjoy their jobs?

Most people enjoy their job.
81% of people report they enjoy their job.
Based on data from 43 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Choice Hotels recommend working with their team?

Only some people recommend working with their team.
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 39 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get enough training when they start at Choice Hotels?

Some people didn’t get enough training when they started.
46% of people report they didn’t get enough training when they started working here.
Based on data from 37 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get support to advance at Choice Hotels?

Only some people are given support to advance their career here.
In the last year, 58% of people report not being given support to advance their career here.
Based on data from 36 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people think Choice Hotels’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 35 people who took the Breakroom Quiz between August 2025 and July 2026.

Do workers feel well informed about how Choice Hotels is doing?

Only some people feel well informed about how the company is doing.
54% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 35 people who took the Breakroom Quiz between August 2025 and July 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Ascend?

What are the most popular categories at Ascend?

Infographic showing various Customer Service Representative job openings at Ascend in the United States as of August 2026, with employment types broken down into 6% As Needed, 90% Full Time, and 4% Nights. Highlights an 100% Physical job distribution.

Customer Service Representative

Customer Care Expertise LLC

Saint Petersburg, FL • On-site, Remote

$15.25 - $20.50/hr

Full-time

Re-posted yesterday

Job description

About the Customer Service Representative Position- Fully Remote
Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence.
The best CSRs are genuinely delighted to help customers. They're tolerant, empathetic, and intensely communicative. They love to talk. Customer service representatives can put themselves in their clients' shoes and advocate for them when necessary. Customer feedback is priceless, and our CSRs can gather it for us. Problem-solving also comes naturally to customer care specialists. They're confident at troubleshooting and investigate if they don't have enough knowledge to fix the problem.
Your goal will be to ensure exceptional service standards and sustain high customer satisfaction.
Customer Service Representative Responsibilities
  • Handle high amounts of incoming calls
  • Produce sales leads
  • Identify and evaluate customers' needs to deliver satisfaction
  • Build sustainable relationships of trust through open and interactive discussion
  • Provide accurate, valid and comprehensive information by using the right methods/tools
  • Reach personal/customer service team sales targets and call handling quotas
  • Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution
  • Keep records of customer interactions, process customer accounts, and file documents
  • Follow communication procedures, guidelines, and policies
  • Go the extra mile to engage customers
Customer Service Representative Requirements
  • Some proven customer support experience or experience as a client service representative
  • Track record of not just reaching, but exceeding quota requirements
  • Strong phone administration skills and active listening capabilities
  • Experience with CRM systems and practices
  • Customer orientation and capacity to adapt/respond to different types of characters
  • Exceptional communication and presentation skills
  • Ability to multi-task, prioritize, and control time effectively
  • High school degree

Apply