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Fraud Claims Jobs (NOW HIRING)

Weitz and Luxenberg PC

Fraud Officer

Moline, IL · On-site

$58K - $72K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Coordinates customer fraud claims, dispute investigations, provisional credit requirements, loss recovery, and required documentation. * Partners with the BSA Officer on fraud-related suspicious ...

CBI Bank & Trust

Fraud Officer

Moline, IL · On-site

$58K - $72K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Coordinates customer fraud claims, dispute investigations, provisional credit requirements, loss recovery, and required documentation. * Partners with the BSA Officer on fraud-related suspicious ...

Hyundai Capital

Indirect Fraud Investigation Associate

Irvine, CA · On-site

$64K - $96K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Investigate Indirect Identity Theft claims, and block notifications of fraud related to new and existing accounts, referred by the Credit Dispute team. * Account review for potential Identity Theft ...

CBI Bank & Trust

Fraud Officer

Moline, IL

$58K - $72K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Coordinates customer fraud claims, dispute investigations, provisional credit requirements, loss recovery, and required documentation. * Partners with the BSA Officer on fraud-related suspicious ...

Hills Bank

Fraud Specialist

Hills, IA · On-site

$16.25 - $21/hr

Review reported claims and process those claims based on established procedures or escalate for further review. * Process check fraud claims, including the preparation of Hold Harmless Agreements ...

GreenState Credit Union

Fraud Analyst

North Liberty, IA

$29.17 - $34.11/hr

Manages check fraud claims. * Documents, accurately and thoroughly, all actions taken on a case. * Answers phone, email group and LiveChat to assist staff with questions related to disputes and ...

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How much do fraud claims jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for fraud claims in the United States is $19.85, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.63 per hour, depending on experience, location, and employer.

What is a fraud claims?

A Fraud Claims job involves investigating and resolving fraudulent transactions or claims to protect a company and its customers from financial loss. Professionals in this role analyze suspicious activities, review account details, gather evidence, and work with law enforcement or internal teams to prevent fraud. They may also communicate with customers to verify transactions and educate them on fraud prevention. Strong analytical skills, attention to detail, and knowledge of fraud detection tools are essential for success in this role.

What does a fraud claims do?

Professionals in Fraud Claims spend their days reviewing and investigating suspicious transactions or claims, analyzing data to identify potential fraud patterns, and communicating with claimants, customers, or internal teams to gather additional information. They document their findings, prepare reports, and may collaborate with law enforcement or legal teams when necessary. Many roles also involve staying current on fraud trends and participating in ongoing training. The work often requires balancing thorough investigation with efficient case resolution, making strong analytical and time management skills especially important.

What are the key skills and qualifications needed to thrive in fraud claims, and why are they important?

To excel in a Fraud Claims role, you need a strong understanding of fraud detection, investigative techniques, and relevant financial or insurance regulations, often supported by a degree in finance, criminal justice, or a related field. Familiarity with case management systems, data analysis software, and knowledge of industry certifications like CFE (Certified Fraud Examiner) are commonly required. Outstanding attention to detail, analytical thinking, and effective communication are vital soft skills that help in uncovering and explaining complex fraud cases. These competencies enable professionals to efficiently identify fraudulent activity, mitigate losses, and maintain organizational integrity.

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fraud claims jobs near you
Infographic showing various Fraud Claims job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $41,287 per year, or $19.8 per hour.

Fraud Specialist

First Commonwealth Financial

Indiana, PA • On-site

Full-time

Posted 8 days ago

First Commonwealth Bank rating

8.1

Company rating: 8.1 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

65th of 171 rated banks

Job description

Candidate must reside in PA or OH to be eligible for Telecommuting.

The Fraud Specialist plays a vital front-line role in First Commonwealth’s fraud detection and response efforts. Reporting to the Lead Financial Crimes Alert Analyst, this position is responsible for monitoring transaction activity, reviewing fraud alerts, investigating suspected fraud cases, and assisting in loss mitigation. The Fraud Specialist ensures timely and accurate handling of fraud-related matters while delivering excellent internal and external customer service.

This individual will work across multiple channels—including deposit, debit/credit cards, online banking, mobile, checks, ACH, and wire transactions—and apply critical thinking and fraud knowledge to assess and respond to suspicious activity. The ideal candidate is detail-oriented, curious, and adaptable, with a strong sense of urgency and accountability in a fast-paced environment.

Essential Job Responsibilities__________________________________

1. Reviews and analyzes fraud alerts generated by internal systems, vendor platforms, and customer reports.

2. Determines validity of activity and initiate contact with customers or business units as needed to confirm transactions.

3. Escalates confirmed or high-risk cases to the Lead Financial Crimes Alert Analyst or Financial Crimes and BSA Officer for further action.

4. Documents fraud cases in the case management system (Verafin), including findings, decisions, and actions taken.

5. Assists in gathering and preserving evidence for internal use, external recovery, or legal investigation.

6. Follows fraud standard operating procedures (SOPs) and contribute to their ongoing improvement.

7. Contacts customers to verify suspicious transactions, educate them on fraud risks, and assist in resolution or reimbursement processes.

8. Provides a professional, empathetic, and informative experience for customers impacted by fraud.

9. Communicates fraud prevention tips and reinforce security best practices.

10. Initiates preventative actions such as holds, blocks, or recommend account closures to contain fraud exposure.

11. Works with internal departments and external vendors to process fraud claims, chargebacks, and recoveries.

12. Contributes to recovery efforts and documentation for regulatory or insurance-related purposes.

13. Collaborates with other Fraud Specialists, Investigators, and Operations staff to resolve cases efficiently.

14. Participates in fraud trend discussions, training sessions, and quality assurance reviews.

15. Maintains up-to-date knowledge of fraud schemes, tools, and financial industry regulations.

16. Promptly responds to any criminal activity and works closely with law enforcement agencies (FBI, US Postal Inspectors, Secret Service, Department of Homeland Security, etc.) on fraud cases.

Bona Fide Occupational Qualifications___________________________

1. High school diploma or equivalent; Associate’s or Bachelor’s degree preferred.

2. One (1) to three (3) years of experience in fraud detection, financial services, or banking operations.

3. Knowledge of common fraud types (e.g., phishing, identity theft, card fraud, account takeover).

4. Strong attention to detail and ability to follow structured workflows.

5. Solid written and verbal communication skills.

6. Proficiency with Microsoft Office and financial systems; ability to learn fraud software platforms. 

7. Experience with fraud platforms (e.g., Verafin).

8. Familiarity with regulatory guidance (e.g., Reg E, UDAAP, BSA/AML, UCC Articled 3, 4 and 4A, NACHA rules).

9. A valid driver’s license and ability to travel as necessary within the bank’s footprint is required.

10. Ability to multitask in a fast-paced environment. 

11. Displays effective and suitable telephone etiquette when speaking to First Commonwealth Bank personnel as well as clients and venfors.   

12. May be eligible for Telecommuting.

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