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Customer Marketing Jobs (NOW HIRING)

Brex

Customer Marketing Manager

New York, NY · On-site

$131K - $164K/yr

What You'll Do Brex is looking for a strategic and creative Customer Marketing Manager to design scalable, efficient customer marketing programs that drive acquisition, retention, and expansion. You ...

Socure

Customer Marketing Lead

New York, NY · On-site

$175K - $210K/yr

The Customer Marketing Lead will be responsible for building and executing customer marketing programs using a variety of marketing tactics including ABM programs, virtual and in-person events, and ...

Datadog

Customer Marketing Manager

New York, NY · Hybrid

Datadog is looking for a driven, entrepreneurial Customer Marketing Manager to join our Corporate Marketing team - a group of talented professionals responsible for sourcing, creating, and amplifying ...

Wolters Kluwer

Customer Marketing Manager

Kennesaw, GA

$107K - $188K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This role sits at the intersection of marketing, customer success, and sales, ensuring customers have a seamless and impactful experience throughout their journey. The ideal candidate is both ...

Wolters Kluwer

Customer Marketing Manager

White Plains, NY

$107K - $188K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This role sits at the intersection of marketing, customer success, and sales, ensuring customers have a seamless and impactful experience throughout their journey. The ideal candidate is both ...

Wolters Kluwer

Customer Marketing Manager

Indianapolis, IN

$107K - $188K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This role sits at the intersection of marketing, customer success, and sales, ensuring customers have a seamless and impactful experience throughout their journey. The ideal candidate is both ...

Wolters Kluwer

Customer Marketing Manager

Plantation, FL · On-site

$107K - $188K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This role sits at the intersection of marketing, customer success, and sales, ensuring customers have a seamless and impactful experience throughout their journey. The ideal candidate is both ...

Mimecast

Customer Marketing Manager

Lexington, MA · On-site

$84K - $126K/yr

The Customer Marketing Manager is a commercially focused role that partners with the Global Campaigns team to activate cross-sell and expansion programs across Mimecast's existing customer base. With ...

Wolters Kluwer

Customer Marketing Manager

New York, NY · On-site

$107K - $188K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This role sits at the intersection of marketing, customer success, and sales, ensuring customers have a seamless and impactful experience throughout their journey. The ideal candidate is both ...

Wolters Kluwer

Customer Marketing Manager

Riverwoods, IL

$107K - $188K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This role sits at the intersection of marketing, customer success, and sales, ensuring customers have a seamless and impactful experience throughout their journey. The ideal candidate is both ...

Wolters Kluwer

Customer Marketing Manager

Glen Allen, VA

$107K - $188K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This role sits at the intersection of marketing, customer success, and sales, ensuring customers have a seamless and impactful experience throughout their journey. The ideal candidate is both ...

Wolters Kluwer

Customer Marketing Manager

Wilmington, DE

$107K - $188K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This role sits at the intersection of marketing, customer success, and sales, ensuring customers have a seamless and impactful experience throughout their journey. The ideal candidate is both ...

Wolters Kluwer

Customer Marketing Manager

Glen Allen, VA · On-site

$107K - $188K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This role sits at the intersection of marketing, customer success, and sales, ensuring customers have a seamless and impactful experience throughout their journey. The ideal candidate is both ...

Mimecast

Customer Marketing Manager

Lexington, MA · On-site

$84K - $126K/yr

The Customer Marketing Manager is a commercially focused role that partners with the Global Campaigns team to activate cross-sell and expansion programs across Mimecast's existing customer base. With ...

Wolters Kluwer

Customer Marketing Manager

Austin, TX · On-site

$107K - $188K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This role sits at the intersection of marketing, customer success, and sales, ensuring customers have a seamless and impactful experience throughout their journey. The ideal candidate is both ...

Wolters Kluwer

Customer Marketing Manager

New York, NY

$107K - $188K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This role sits at the intersection of marketing, customer success, and sales, ensuring customers have a seamless and impactful experience throughout their journey. The ideal candidate is both ...

Wolters Kluwer

Customer Marketing Manager

Chicago, IL

$107K - $188K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This role sits at the intersection of marketing, customer success, and sales, ensuring customers have a seamless and impactful experience throughout their journey. The ideal candidate is both ...

Wolters Kluwer

Customer Marketing Manager

Ewing, NJ · On-site

$107K - $188K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This role sits at the intersection of marketing, customer success, and sales, ensuring customers have a seamless and impactful experience throughout their journey. The ideal candidate is both ...

Wolters Kluwer

Customer Marketing Manager

Boston, MA · On-site

$107K - $188K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This role sits at the intersection of marketing, customer success, and sales, ensuring customers have a seamless and impactful experience throughout their journey. The ideal candidate is both ...

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How much do customer marketing jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer marketing in the United States is $18.47, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.67 per hour, depending on experience, location, and employer.

What is customer marketing?

Customer marketing refers to the strategies and activities a company uses to engage, retain, and grow its existing customer base. Unlike traditional marketing, which focuses on acquiring new customers, customer marketing is all about building strong relationships with current customers through personalized communication, loyalty programs, feedback collection, and targeted campaigns. The goal is to increase customer satisfaction, drive repeat business, and turn customers into brand advocates. Effective customer marketing can lead to higher customer lifetime value and positive word-of-mouth referrals.

How does a customer marketing professional typically collaborate with sales and product teams?

Customer Marketing professionals work closely with sales and product teams to align marketing strategies with customer needs and company goals. They often coordinate to develop targeted campaigns, gather customer feedback, and create materials that address specific client pain points. Regular meetings, cross-functional project teams, and shared performance metrics ensure everyone is working toward common objectives. This collaboration helps drive customer retention, upsell opportunities, and overall business growth.

What are the key skills and qualifications needed to thrive as a customer marketing professional, and why are they important?

To thrive as a Customer Marketing professional, you need a solid understanding of customer segmentation, campaign management, and data analysis, often supported by a degree in marketing or business. Familiarity with CRM platforms, marketing automation tools, and analytics software is typically required. Strong communication, creativity, and relationship-building skills help you engage customers and collaborate with cross-functional teams. These abilities are crucial for driving customer loyalty, increasing retention, and maximizing the impact of marketing initiatives.

What is the difference between Customer Marketing vs Content Marketing?

AspectCustomer MarketingContent Marketing
FocusBuilding customer loyalty, retention, and advocacyCreating and distributing valuable content to attract and engage audiences
Work EnvironmentCollaborates closely with sales, customer success, and product teamsWorks with marketing, creative teams, and external content creators
Common CertificationsCustomer experience, marketing, or CRM certificationsContent marketing, digital marketing, or communications certifications

Customer Marketing primarily focuses on engaging existing customers to foster loyalty and advocacy, often working closely with sales and customer success teams. Content Marketing, on the other hand, emphasizes creating content to attract new audiences and generate leads. While both roles require marketing knowledge, their goals and daily activities differ significantly, making them distinct but complementary functions within a company's marketing strategy.

What does a customer marketing do?

A customer marketing professional develops strategies to engage existing customers, increase retention, and promote loyalty through targeted campaigns, content, and communication. They analyze customer data, collaborate with sales and product teams, and often use tools like CRM software to tailor messaging and improve customer experience.
More about customer marketing jobs

What cities are hiring for Customer Marketing jobs?

Cities with the most Customer Marketing job openings:

What are the most commonly searched types of Customer Marketing jobs?

The most popular types of Customer Marketing jobs are:

What states have the most Customer Marketing jobs?

States with the most job openings for Customer Marketing jobs include:

What job categories do people searching Customer Marketing jobs look for?

The top searched job categories for Customer Marketing jobs are:

customer marketing jobs near you
Infographic showing various Customer Marketing job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $38,412 per year, or $18.5 per hour.

Customer Marketing Specialist

Renaissance Learning North America

Remote

$68K - $93K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

About Renaissance
When you join Renaissance®, you join a global leader in pre-K-12 education technology! Renaissance's solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters-creating energizing learning experiences in the classroom. Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide.
Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve.
Job Summary
As Customer Marketing Specialist you are responsible for building and nurturing a community of customers, fostering engagement, advocating for customer needs, generating demand for our products and driving brand loyalty and growth through innovative initiatives. You'll work closely with Marketing, Sales, Customer Success, and Product teams to showcase real-world impact, bring customer narratives to life, and ensure campaigns are executed smoothly from concept through launch.
In this role as a Customer Marketing Specialist, you will:
  • Identify, develop, and manage customer stories including case studies, testimonials, videos, and quotes
  • Partner with Customer Success and Sales to source advocates and capture authentic customer insights
  • Manage customer reference programs and maintain a library of customer proof points
  • Collaborate with content, design, and external partners to produce high-quality customer assets
  • Plan, execute, and manage customer-focused marketing campaigns across email, web, social, webinars, and events
  • Support lifecycle marketing initiatives such as onboarding, adoption, renewals, and upsell campaigns
  • Coordinate timelines, assets, and stakeholders to ensure campaigns launch on time and on brand
  • Track campaign performance and share insights to optimize future efforts
  • Work closely with Product Marketing to align customer stories to key value propositions and launches
  • Support Sales with customer-driven assets that strengthen credibility and enable conversations
  • Collaborate with all stakeholders across marketing and the organization to create Customer Marketing activities that help drive interest and demand for our products and services.
  • Create a sense of belonging and connection among customers, enhancing the customer experience, and leveraging customer insights for marketing programs.
  • Support an engaging experience for our customer community.
  • Recruit community members and customer advocates through various channels including at in-person events and equipping sales and CS teams with resources and directions on how to do 1:1 with customers.
  • Support special projects as needed for the Marketing team.

For this role as a Customer Marketing Specialist, you should have:
  • Bachelor's degree in Marketing, Communications, or applicable experience
  • 2-3 years experience in marketing, with an understanding of the different channels and initiatives
  • Experience in education as an educator or administrator preferred

Preferred Qualifications
  • Excellent verbal and written communication and interpersonal skills.
  • Ability to work collaboratively in a fast-paced environment.
  • Strong analytical skills and ability to interpret customer data
  • Excellent verbal communication, presentation, and writing skills
  • Experience working in integrated marketing teams and/or matrixed organizations
  • Proven project management skills to track, communicate progress, and complete a project on schedule
  • Excellent problem-solving and decision-making skills

Additional Information
All your information will be kept confidential according to EEO guidelines. #LI-Remote
The below compensation range is based on national market data and may vary by experience and location.
Salary Range
$68,000-$93,500 USD
Benefits for eligible US employees include:
  • World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth
  • Health Savings and Flexible Spending Accounts
  • 401(k) and Roth 401(k) with company match
  • Paid Vacation and Sick Time Off
  • 12 Paid Holidays
  • Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program
  • Tuition Reimbursement
  • Life & Disability Insurance
  • Well-being and Employee Assistance Programs

Benefits listed apply to eligible U.S. employees in accordance with Renaissance's benefits eligibility criteria. Contractor and other non-employee roles are not eligible for Renaissance employee benefits.
Frequently cited statistics show that some women, underrepresented individuals, protected veterans and individuals with disabilities may only apply to roles if they meet 100% of the qualifications. At Renaissance, we encourage all applications. Roles evolve over time, especially with innovation, and you may be just the person we need for the future!
Equal Opportunity Employer
Renaissance is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law.
For California Residents, please see our Privacy Notice for California Job Candidates here.
Reasonable Accommodations
Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition.
Employment Authorization
Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
For more information about Renaissance, visit: https://www.renaissance.com

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