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Customer Service Marketing Representative Jobs (NOW HIRING)

Customer Service Rep

Dallas, TX · On-site

$15.75 - $21.50/hr

Sales / Marketing / Customer Service Recruitment and Team Leadership Client and Consumer Relations ... field rep, field representative, sales rep, sales representative, marketing rep, marketing ...

Customer Service Rep

Los Angeles, CA · On-site

$17.25 - $23.50/hr

Sales / Marketing / Customer Service Recruitment and Team Leadership Client and Consumer Relations ... field rep, field representative, sales rep, sales representative, marketing rep, marketing ...

Customer Service Rep

Atlanta, GA

$15.50 - $21/hr

Sales / Marketing / Customer Service Recruitment and Team Leadership Client and Consumer Relations ... field rep, field representative, sales rep, sales representative, marketing rep, marketing ...

Promotional Marketing Trainee

Cincinnati, OH · On-site

$41K - $48K/yr

... Promotional Marketing Representative to join a rapidly growing team. This rapidly-growing ... There is a HIGH DEMAND for customer service oriented, and cost-effective services. This leading ...

We thrive on relentless innovation to exceed our customers' expectations while making a real impact ... Experience in insurance or financial services marketing preferred Core Competencies * Attention to ...

Marketing Representative Responsibilities Report marketing activity Contribute to and coordinate ... Outstanding customer service skills Benefits: * Paid Training * Client discounts * Team events ...

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Customer Service Marketing Representative information

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How much do customer service marketing representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for customer service marketing representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a customer service marketing representative?

Customer Service Marketing Representatives are professionals who bridge the gap between a company's marketing and customer service departments. They handle customer inquiries, resolve issues, and promote products or services through direct interaction with customers. Their role involves both supporting customers and helping to implement marketing campaigns, often collecting feedback to improve offerings. They play a crucial part in building brand loyalty and ensuring customer satisfaction.

How does a customer service marketing representative typically collaborate with other departments to enhance customer satisfaction?

Customer Service Marketing Representatives often work closely with sales, product development, and marketing teams to relay customer feedback and identify trends. This collaboration helps ensure that marketing campaigns are aligned with customer needs and that product or service improvements address common concerns. Regular meetings and shared reporting tools are commonly used to facilitate communication across departments. By acting as a liaison, representatives help create a more cohesive and responsive customer experience.

What are the key skills and qualifications needed to thrive as a customer service marketing representative, and why are they important?

To thrive as a Customer Service Marketing Representative, you need strong communication skills, customer relationship management abilities, and a background in marketing or business, often supported by a relevant degree or experience. Familiarity with CRM software, marketing automation tools, and data analytics platforms is typically required. Outstanding problem-solving skills, adaptability, and a customer-oriented mindset help individuals excel in this role. These skills ensure effective engagement with clients, drive successful marketing campaigns, and foster long-term customer loyalty.

What is the difference between Customer Service Marketing Representative vs Customer Support Specialist?

AspectCustomer Service Marketing RepresentativeCustomer Support Specialist
Primary FocusPromoting products/services and engaging customers through marketing effortsAssisting customers with product issues and providing technical support
Required SkillsCommunication, marketing knowledge, customer engagementProblem-solving, technical knowledge, customer service skills
Work EnvironmentMarketing departments, customer engagement eventsCall centers, support desks, technical departments
Common CertificationsCustomer service, marketing certificationsTechnical support certifications, customer service training

While both roles involve customer interaction, the Customer Service Marketing Representative focuses on marketing and customer engagement, whereas the Customer Support Specialist primarily provides technical assistance and resolves product issues. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are the 5 skills of a customer service marketing representative?

A customer service marketing representative needs strong communication skills to effectively interact with customers and promote products, along with problem-solving abilities to address customer concerns. They should also have marketing knowledge to understand campaigns and customer engagement strategies, proficiency with CRM tools, and the ability to work collaboratively in a team environment.

What states have the most Customer Service Marketing Representative jobs?

States with the most job openings for Customer Service Marketing Representative jobs include:

What are popular job titles related to Customer Service Marketing Representative jobs?

For Customer Service Marketing Representative jobs, the most frequently searched job titles are:

Motivated Customer Service & Marketing Representative

Huntsville, AL • On-site

$15.50 - $21/hr

Full-time

Re-posted 21 days ago


Job description

Company Description

We are seeking a self-motivated and people-obsessed team member. We offer paid training, development opportunities and the ability to work in a flexible, inclusive, and high energy environment.

Job Description

What you can expect from this role:

  • You'll be trained and tasked with leading promotional events and campaigns

  • You'll become a subject matter expert on our brands' products and services

  • You'll be responsible for providing top notch customer service to prospective customers and current customers as needed

  • You'll be tasked with hitting sales goals daily, weekly, and monthly 

  • You'll be a trained and trusted partner to our clients and retail partners

Qualifications

Qualifications:

  • Self-motivated and outgoing personality

  • Ability to drive the conversation

  • Reliable transportation is required

  • Sales, retail, and restaurant experience is beneficial, but not required

Experience is welcomed, but not necessary because we provide: 

  • Full training in sales, customer service, and promotional campaigns, and marketing

  • Leadership workshops to advance into higher level positions

  • Travel opportunities in and out of the US

  • Upbeat work environment 

  • Weekly pay every Friday

Additional Information

Please Note: THIS IS NOT A REMOTE POSITION! All team members work in person within a retail setting!