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$123.3K

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How much do zenith american solutions jobs pay per year?

As of Aug 23, 2026, the average yearly pay for zenith american solutions in the United States is $123,284.00, according to ZipRecruiter salary data. Most workers in this role earn between $101,500.00 and $140,500.00 per year, depending on experience, location, and employer.

What is Zenith American Solutions?

Zenith American Solutions is a leading third-party administrator (TPA) that provides administrative and technology solutions for employee benefit plans. They specialize in managing health and welfare, pension, and retirement plans for labor unions, employers, and trust funds. Zenith American Solutions handles essential tasks such as claims processing, compliance, customer service, and plan management, helping clients ensure their employee benefit programs run smoothly and efficiently.

What are the key skills and qualifications needed to thrive as an employee at Zenith American Solutions?

To thrive at Zenith American Solutions, professionals typically need a background in benefits administration, strong analytical skills, and knowledge of employee benefits regulations, often supported by a relevant degree or industry certifications. Familiarity with benefits management software, claims processing systems, and Microsoft Office Suite is common in these roles. Strong communication, problem-solving abilities, and attention to detail help employees deliver excellent service and resolve issues efficiently. These skills ensure accurate benefits administration, regulatory compliance, and high client and participant satisfaction.

What can I expect from the team structure and collaborative environment at Zenith American Solutions?

At Zenith American Solutions, teams are typically organized around specific client accounts or operational functions, fostering a collaborative environment where communication and teamwork are highly valued. Employees often work cross-functionally with colleagues in customer service, compliance, claims processing, and IT to deliver comprehensive benefits administration solutions. Regular team meetings, open feedback channels, and joint problem-solving sessions are common, supporting both professional development and effective service delivery.

What is the difference between Zenith American Solutions vs Claims Processor?

FeatureZenith American SolutionsClaims Processor
CertificationsTypically requires insurance or claims processing certificationsOften requires similar certifications, such as CPC or other claims-specific credentials
Work EnvironmentOffice-based, insurance company settingOffice or remote, insurance or healthcare setting
Employer & IndustryInsurance providers, third-party administratorsInsurance companies, healthcare organizations

Both Zenith American Solutions and Claims Processors work within the insurance industry, handling claims and customer inquiries. While their roles overlap in processing insurance claims, Zenith American Solutions often provides broader administrative services, whereas Claims Processors focus specifically on evaluating and processing claims. Understanding these differences can help job seekers identify the right position based on certifications and work environment preferences.

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Zenith American Solutions jobs near you
Infographic showing various Zenith American Solutions job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 8% Part Time, and 6% Contract. Highlights an 75% Physical, 3% Hybrid, and 22% Remote job distribution, with an average salary of $123,284 per year, or $59.3 per hour.

Retirement Benefits Specialist Sr

Zenith American Solutions, Inc.

Sparks, MD • On-site

$21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Zenith American Solutions rating

8.6

Company rating: 8.6 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

57th of 495 rated business services

Job description

Position Summary
The Retirement Benefits Specialist, Sr performs advanced technical and administrative duties associated with the processing and verification of participants' retirement benefit inquiries and applications in accordance with Company policies, regulatory requirements, and plan guidelines.
"Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role."
Key Duties and Responsibilities
  • Maintains current knowledge of assigned Plan(s).
  • Processes retirement benefit applications; verifies the accuracy of information, researches or investigates past service, related credits, and insurance deductions.
  • Responds to inquiries from participants, beneficiaries, and union representatives regarding retirement benefits.
  • Determines benefit eligibility and requests necessary documentation from unions, employers, and the Social Security Administration to expedite processing.
  • Initiates and prepares correspondence to participants, beneficiaries, employers and others regarding general account information, retirement benefit history, and monthly retirement benefits.
  • Performs data entry and corrections to update members' information.
  • Updates retirement data in appropriate information systems.
  • Processes Qualified Domestic Relations Orders (QDROs).
  • Prepares balance and run checks; reviews and resolves outstanding checks; recovers overpayments.
  • Reviews retirement benefit exception list for suspension of benefits and recalculations.
  • Prepares committee reports, board reports and monthly statistical reports.
  • Resolves escalation.
  • Assists with production and distribution of Annual Benefit Statements.
  • Assists with special projects as requested by management.
  • Performs other duties as assigned.

Minimum Qualifications
  • High school diploma or GED.
  • Two years of experience processing retirement benefits.
  • Highly developed sense of integrity and commitment to customer satisfaction.
  • Ability to read, analyze, and interpret general business materials, technical procedures, benefit plans and regulations.
  • Ability to communicate clearly and professionally, both verbally and in writing.
  • Strong understanding of discretion and the appropriate handling of sensitive information.
  • Solid organization skills with an attention to detail.
  • Ability to calculate figures and amounts such as discounts, interest, proportions, and percentages.
  • Computer proficiency including MS Office tools and applications.

Preferred Qualifications
  • Bilingual English and Spanish, based on location needs.
  • Prior retirement plan administration experience.
  • Experience working in a third-party administrator.

*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job. Duties, responsibilities and activities may change at any time with or without notice.
Working Conditions/Physical Effort
  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.

Disability Accommodation
Consistent with the Americans with Disabilities Act (ADA) and other applicable federal and state law, it is the policy of Zenith American Solutions to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruiting Department at recruiting@zenith-american.com, and we would be happy to assist you.
Please note that in compliance with certain state law, we are displaying salary. This rate is intended for hires into this location.
Compensation: $21.00/hr
Zenith American Solutions
Real People. Real Solutions. National Reach. Local Expertise.
We are currently looking for a dedicated, energetic employee with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day.
Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 44 offices nationwide. The original entity of Zenith American has been in business since 1944. Our company was formed as the result of a merger between Zenith Administrators and American Benefit Plan Administrators in 2011. By combining resources, best practices and scale, the new organization is even stronger and better than before.
We believe the best way to realize our better systems for better service philosophy is to hire the best employees. We're always looking for talented individuals who share our dedication to high-quality work, exceptional service and mutual respect. If you're interested in working in an environment where people - employees and clients - really matter, consider bringing your talents to Zenith American!
We realize the importance a comprehensive benefits program to our employees and their families. As part of our total compensation package, we offer an array of benefits including health, vision, and dental coverage, a retirement savings 401(k) plan with company match, paid time off (PTO), great opportunities for growth, and much, much more!

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