Workshop Controller Jobs (NOW HIRING)

Workshop Studio (WS) is an AWS platform that powers hands-on technical learning and product experiences for hundreds of thousands of current and potential AWS customers. WS is transitioning to an AI-native architecture with agentic systems that will discover content, guide participants in real time, automate quality review, and generate post-event intelligence. The platform provisions isolated AWS accounts, deploys infrastructure, manages participant access, security controls and handles automated cleanup end to end for 300+ AWS services.

WS directly influences sales opportunities by boosting deal win rates. In 2027+, we are transforming Workshop Studio from a catalog and provisioning engine into an intelligent, self-improving learning and product experience platform. The Catalog & Events team is building the AI and platform infrastructure to make that happen.

The Catalog & Events team owns the two services at the center of this platform: the Content Catalog Service (workshop authoring, quality validation, review workflows and publishing) and the Events Service (event creation, scheduled provisioning, infrastructure deployment, and participant lifecycle management). Every workshop, hackathon, AWS GameDay and self-service demo flows through the systems this team builds and operates.
We are hiring a Senior Software Development Engineer to drive the technical direction of these services during a period of significant platform expansion.

In 2027+, Workshop Studio is evolving from an internal enablement tool into a managed sandbox engine powering product experiences across AWS starting with AWS Marketplace and Amazon Builder Center. An AWS partner pilot proved the model in 2025. We are scaling from a controlled pilot of demo-enabled products to wider adoption, enabling partners to self-author content and building integration APIs for other consumers of sandbox environments on demand.

You will also build agentic AI systems that transform how content is discovered, delivered, reviewed and followed up on. And you will own the operational health of these systems in production, including on-call, incident response, and operational reviews.
Key job responsibilities
Agentic AI Systems: Build AI-powered capabilities on Amazon Bedrock AgentCore such as content discovery, adaptive participant guidance, automated session summaries with lead scoring, agent-assisted authoring, and simulated participant playthroughs for content validation.
Multi-Tenant Platform & Integration APIs: Design multi-tenant content management with per-partner isolation, access controls, and lifecycle tooling

Build integration APIs that let Marketplace and Builder Center provision sandbox environments on demand.
Authentication & Authorization: Evolve the auth architecture across multiple identity providers (Federate, Gandalf/Builder ID, Cognito, STS) to support partner authentication, scoped permissions for external users, and cross-tenant content sharing.
Technical Leadership & Operational Excellence: Lead design reviews, mentor a team of backend and frontend engineers and produce architectural documents that shape multi-year decisions. Own production health through on-call rotations, incident response, retrospective reviews and runbook maintenance.
A day in the life
On any given day, you might lead a cross-team API design review with the product manager, engineering manager, UX designer and engineers from partner AWS teams. You pair with engineers on database access patterns for the multi-tenant content store

You prototype an AI feature that generates post-event session summaries from platform telemetry. You sync with the program manager on cross-team dependencies and align with the team manager on sprint priorities. The work spans platform architecture, agentic AI development, mentorship, and cross-functional collaboration.
About the team
Catalog & Events is one of three engineering teams within Workshop Studio, alongside the Accounts team (managed AWS account fleet and cleanup) and the Holmes team (content scanning and quality enforcement across AWS)

We own React web apps, CDK infrastructure, Go and Python Lambdas, Step Functions workflows, DynamoDB data stores, git repositories for content, and an analytics layer tracking event delivery, content usage, and business impact. The team includes an engineering manager, product manager, several backend engineers and a front-end engineer, with shared access to a UX designer, technical program manager, business intelligence engineer and senior engineers including a principal engineer. .