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Workplace Experience Coordinator Jobs (NOW HIRING)

CBRE

Workplace Experience Coordinator

New York, NY · On-site

$70K/yr

As a CBRE Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building. This job is part of the ...

CBRE

Workplace Experience Coordinator

Bronx, NY · On-site

$52K/yr

As a CBRE Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building. This job is part of the ...

CBRE

Workplace Experience Coordinator

Mountain View, CA · On-site

$56K/yr

As a CBRE Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building. This job is part of the ...

CBRE

Workplace Experience Coordinator

Bellevue, WA · On-site

$54K/yr

As a CBRE Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building. This job is part of the ...

CBRE

Workplace Experience Coordinator

New York, NY · On-site

$61K/yr

As a CBRE Workplace Experience Coordinator, you will be instrumental in delivering a world-class customer service experience to all employees, guests, and visitors within a designated building. This ...

LG Group

Workplace Experience Coordinator

Chicago, IL · On-site

$55K - $75K/yr

Description POSITION OVERVIEW The Workplace Experience Coordinator serves as the operational and cultural hub of the office, ensuring employees, guests, and partners experience a seamless, welcoming ...

PTC

Workplace Experience Coordinator

Boston, MA · On-site

$70K - $79K/yr

As our Workplace Experience Coordinator, you are our operations and facilities point person, navigating employee requests while managing our physical space and our relationships with building ...

AlertMedia

Workplace Experience Coordinator

Austin, TX · On-site

Hard work pays off AlertMedia is seeking a Workplace Experience Coordinator to join our growing People team in our beautiful downtown Austin headquarters! In this highly visible role, you'll help ...

AlertMedia

Workplace Experience Coordinator

Austin, TX · On-site

Hard work pays off AlertMedia is seeking a Workplace Experience Coordinator to join our growing People team in our beautiful downtown Austin headquarters! In this highly visible role, you'll help ...

Hypebeast

Workplace Experience Coordinator

New York, NY · On-site

$58K - $63K/yr

Requirements: * 1 to 3 years of experience in office management, workplace operations, studio coordination, or a similar administrative role, ideally within a media, creative agency, or lifestyle ...

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Workplace Experience Coordinator information

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How much do workplace experience coordinator jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for workplace experience coordinator in the United States is $23.34, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $25.00 per hour, depending on experience, location, and employer.

How to become a workplace experience coordinator?

To become a workplace experience coordinator, candidates typically need a bachelor's degree in hospitality, business, or related fields, along with experience in facilities management, event planning, or customer service. Strong communication, organizational skills, and familiarity with workplace tools like project management software are also important. Gaining relevant certifications, such as Certified Facility Manager (CFM), can enhance prospects in this role.

What is a workplace experience coordinator?

Workplace Experience Coordinators are professionals responsible for managing and enhancing the day-to-day experience of employees within an organization’s workplace. They focus on creating a positive and productive environment by coordinating office services, events, facilities, and amenities. Their duties often include managing front desk operations, supporting office logistics, organizing employee engagement activities, and ensuring that the workspace is welcoming and efficient. Ultimately, they aim to improve employee satisfaction and promote a vibrant company culture.

How does a workplace experience coordinator typically collaborate with other departments to enhance employee engagement?

A Workplace Experience Coordinator works closely with HR, facilities, and IT teams to create a welcoming and efficient environment for employees. This often involves organizing events, managing office layouts, and ensuring seamless onboarding experiences. Regular communication and collaboration with these departments help anticipate employee needs and implement initiatives that foster engagement and productivity. By building strong relationships across teams, coordinators can identify improvement areas and address challenges proactively.

What are the key skills and qualifications needed to thrive as a workplace experience coordinator, and why are they important?

To thrive as a Workplace Experience Coordinator, you need strong organizational skills, attention to detail, and a background in facilities management or hospitality, often supported by a relevant degree or experience. Familiarity with workplace management software, visitor management systems, and office technology is typically required. Exceptional communication, problem-solving, and customer service skills help build positive workplace environments and manage daily challenges. These skills are crucial for ensuring a seamless, engaging, and efficient experience for employees and visitors, directly impacting workplace satisfaction and productivity.

What is the difference between Workplace Experience Coordinator vs Office Manager?

AspectWorkplace Experience CoordinatorOffice Manager
Primary FocusEnhancing employee experience and workplace environmentManaging daily office operations and administrative tasks
CertificationsOften no formal certifications required, but facilities or hospitality experience helpfulTypically administrative or management certifications preferred
Work EnvironmentCorporate offices, coworking spaces, event venuesOffice settings across various industries
Employer UsageCompanies focusing on employee engagement and workplace cultureOrganizations needing operational oversight of office functions

The Workplace Experience Coordinator primarily focuses on creating a positive and engaging environment for employees, handling amenities, events, and workplace services. In contrast, the Office Manager oversees daily administrative operations, ensuring smooth office functioning. While both roles work within office settings, their core responsibilities and skill sets differ, making them distinct but complementary positions in many organizations.

More about Workplace Experience Coordinator jobs
What cities are hiring for Workplace Experience Coordinator jobs? Cities with the most Workplace Experience Coordinator job openings:
What are the most commonly searched types of Workplace Experience jobs? The most popular types of Workplace Experience jobs are:
What states have the most Workplace Experience Coordinator jobs? States with the most job openings for Workplace Experience Coordinator jobs include:
What job categories do people searching Workplace Experience Coordinator jobs look for? The top searched job categories for Workplace Experience Coordinator jobs are:
Workplace Experience Coordinator jobs near you
Infographic showing various Workplace Experience Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $48,538 per year, or $23.3 per hour.

Workplace Experience Coordinator

Cushman & Wakefield

San Antonio, TX

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 2 days ago

New

Cushman & Wakefield rating

7.4

Company rating: 7.4 out of 10

Based on 158 frontline employees who took The Breakroom Quiz

110th of 202 rated real estate companies

Job description

Job Title

Workplace Experience Coordinator

Job Description Summary

The Workplace Experience Coordinator is the key support resource for the Workplace Experience Manager in ensuring service excellence and enhanced experience for the users and occupants within the workplace.
The ideal candidate will have exceptional skills in customer service, strong knowledge of the local community, and the ability to support facilities management professionals in a faced-paced environment.
In addition, the purpose of this position is to support the facilities organization at a specific facility, set of buildings, or campus environment. The position is charged with the day-to-day implementation of policies, procedures and programs that will assure a well-managed, well-maintained building, placing maximum emphasis on positive response to the concerns and needs of the occupants. The position coordinates the activities, vendors, and manpower required for current and future needs of the building and operations.

Job Description

POSITION SUMMARY

The Workplace Experience Coordinator is a key member of the Cushman & Wakefield onsite account team for the client. This individual is part of a broader Workplace Experience team that aims to ensure employees feel productive, engaged, and well supported in the workplace, and that they are able to thrive in a dynamic environment.

The Workplace Experience Coordinatorwill be responsible for a dedicated zone or building, acting as the first line of response for all employee questions and needs in that zone or building. This individual will also be responsible for ensuring daily space readiness, so employees can be productive without friction or challenges. The Ambassador will function as the "eyes and ears" of the workplace - proactively identifying and solving issues before they pose a challenge to an employee.

We are looking for a highly collaborative self-starter who enjoys solving problems, has fantastic communication skills, and can bring an elevated customer experience to employees and visitors in the workplace environment.

Essential functions and responsibilities
  • Provide high touch support to employees in the workplace. This includes, providing employees with tools, support, information, and wayfinding.
  • Provide a warm welcome to all employees and guests, leaving them with a positive and professional first impression.
  • Cultivate and maintain trusted relationships with end users and cross functional colleagues.
  • Act as the first line of response to user questions, troubleshoot issues, and follow up as required.
  • Regularly assess space readiness, ensuring workspaces, conference rooms, and offices are properly equipped and employee ready.
  • Function as the "eyes and ears" of the workspace and proactively submit work orders to report repairs, required maintenance, broken or missing furniture before an end user is impacted.
  • Help educate employees and visitors on equipment, processes, space use, workplace protocols, and etiquette.
  • Ensure complaints, questions, concerns, and suggestions from employees are addressed and conduct follow-up, if needed.
  • Obtain voice of the customer data (quantitative and qualitative) to capture service needs. Share information with managers, as relevant.
  • Follow escalation protocols, having all required knowledge of cross functional teams' responsibilities
  • Identify and escalate process improvement opportunities to manager and collaborate on new, innovative solutions.
Key Competencies

Communication - Comfortable corresponding with executive level clients, and interacting with individuals at all levels EQ - Showcase exceptional emotional intelligence and empathy Organized - Detail oriented, confident, self-starter with exceptional organizational skills Proactive - Maintain a "can do" mentality with the ability to act with minimal information Character - Demonstrate integrity, accountability, self-awareness, and strong work ethic. Showcase strong business acumen. Professional - Project an approachable and professional image in personal appearance, manner, and demeanor. Resilient - Ability to work under pressure, while acting in a calm manner Technology Proficiency - Ability to successfully use the Microsoft Suite and comfortability in learning proprietary tech tools.

Important experience and education
  • Minimum of 2 years of related work experience in real estate services, travel/hospitality, retail, customer service or a college degree

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $21.25 - $25.00Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or emailAccommodations@cushwake.com. Please refer to the job title and job location when you contact us.

INCO: "Cushman & Wakefield"

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