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Workforce Software Jobs in Nevada (NOW HIRING)

CreditOne

Workforce Analyst II - S2

Las Vegas, NV · On-site

Description Position Summary The Workforce Analyst II - S2 position supports the Customer Service ... Must have PC skills and the ability to utilize software such as, Microsoft Word, Windows, Excel ...

ANA

Senior Software Manager

Henderson, NV · On-site

... workforce readiness. * Other duties as assigned Qualifications: Required Qualifications: * Bachelor's degree in Electrical Engineering, Computer Engineering, Software Engineering, or a related field.

ANA

Senior Software Manager

Henderson, NV

... workforce readiness. * Other duties as assigned Qualifications: Required Qualifications: * Bachelor's degree in Electrical Engineering, Computer Engineering, Software Engineering, or a related field.

ANA

Senior Software Manager

Henderson, NV · On-site

$167K - $185K/yr

... workforce readiness. * Other duties as assigned Qualifications: Required Qualifications: * Bachelor's degree in Electrical Engineering, Computer Engineering, Software Engineering, or a related field.

Deloitte

Workday Integrations Manager

Las Vegas, NV · On-site

We bring sector experience and cross-domain insight to help clients solve complex workforce ... software to help your clients solve the most pressing issues facing their HR function today by: Key ...

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See Nevada salary details

$48.9K

$113.9K

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How much do workforce software jobs pay per year?

As of Aug 10, 2026, the average yearly pay for workforce software in Nevada is $113,893.00, according to ZipRecruiter salary data. Most workers in this role earn between $91,600.00 and $132,400.00 per year, depending on experience, location, and employer.

What is the difference between Workforce Software vs HR Coordinator?

AspectWorkforce SoftwareHR Coordinator
Primary RoleWorkforce management and scheduling software providerHuman resources administrative support
CredentialsSoftware expertise, IT skillsHR certifications, administrative experience
Work EnvironmentOffice, remote, or cloud-based software developmentOffice-based HR departments
Industry UsageEmployers implementing workforce management solutionsHR departments across various industries

Workforce Software focuses on providing workforce management solutions, while HR Coordinators handle HR administrative tasks. They serve different functions: one is a software provider, the other a human role within HR teams. Understanding these differences helps organizations choose the right tools and personnel for effective workforce management.

What are popular job titles related to Workforce Software jobs in Nevada? For Workforce Software jobs in Nevada, the most frequently searched job titles are:
What job categories do people searching Workforce Software jobs in Nevada look for? The top searched job categories for Workforce Software jobs in Nevada are:
What cities in Nevada are hiring for Workforce Software jobs? Cities in Nevada with the most Workforce Software job openings:
Workforce Software jobs near you
Infographic showing various Workforce Software job openings in Nevada as of August 2026, with employment types broken down into 88% Full Time, 8% Part Time, and 4% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $113,893 per year, or $54.8 per hour.

Workforce Analyst II - S2

CreditOne

Las Vegas, NV • On-site

Full-time

Posted 18 days ago

Job description

Description
Position Summary
The Workforce Analyst II - S2 position supports the Customer Service leadership team by providing insight and analysis of 3rd party agency call handling effectiveness. This is accomplished by identifying call handling trends and opportunities, recommending solutions to narrow or close performance gaps, and in many cases, taking immediate action to drive operation effectiveness. The Workforce Analyst II - S2 generates and reviews call metric KPI reports, real time adherence, roster management, and access rights requests. In addition, the role supports the Customer Service department by acting as liaison between the internal Operations team, IT department and 3rd party vendors when system outages are reported.
Summary Essential Job Functions
  • Analysis and creation of reports to identify trends and provide direction to internal and external units for appropriate enhancements to improve servicing.
  • Real time management of department goals including: Global ASA, Staffing Compliance and Forced Disconnects.
  • Regularly complete, review and obtain approval for work orders, vendor access forms and roster changes.
  • Effectively document ad-hoc changes to volume allocation including but not limited to Impact Logs, CMS reporting, DR / BCP, and Forecast Allocation.
  • Participate in projects or process improvement initiatives that achieve and support the company's strategic initiatives.
  • Attend and facilitate staffing and business review meetings as required.
  • Act as a point of contact for the customer service team on IT / network team conference calls as required.
  • Must exemplify professional and ethical behavior.
  • Miscellaneous tasks as assigned.

Position Requirements
  • 1 year of workforce management experience (e.g., RTA, Scheduler) for an inbound call center operation is preferred.
  • Knowledge/proven experience driving call center metrics such as ASA, Service Level, and Abandon Rates through real-time workforce management.
  • Experience with the CMS interface is preferred.
  • Demonstrated verbal and written communication skills.
  • Demonstrated organizational skills.
  • Must have PC skills and the ability to utilize software such as, Microsoft Word, Windows, Excel, PowerPoint, etc.
  • Experience using WFM/Forecasting/Scheduling Software Preferred.
  • VBA or SQL a plus.

Credit One Bank, N.A. is a data-driven financial services company based in Las Vegas. Founded in 1984, Credit One Bank offers a spectrum of credit card products for people in all stages of financial life. Credit One Bank is an equal opportunity employer committed to diversity and inclusion and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin. Reasonable accommodations can be made for those who require them, including access to job applications and workplace accommodations. Employment at Credit One Bank is based on mutual consent (also known as at-will). This means that employees and the Bank may terminate the employment relationship at any time, with or without cause and with or without notice. Please contact the recruiter for this position to learn more. Credit One Bank does not accept unsolicited resumes from agencies and is not responsible for related fees.

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