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Workforce Analytics Manager Jobs in Nevada (NOW HIRING)

CreditOne

Workforce Analyst II - S2

Las Vegas, NV · On-site

Description Position Summary The Workforce Analyst II - S2 position supports the Customer Service ... Real time management of department goals including: Global ASA, Staffing Compliance and Forced ...

Curaleaf

Manager, Retail Labor Analytics

Las Vegas, NV · On-site

Workforce Management & Scheduling * Serve as the primary owner of workforce management tools ... Analyze workforce productivity metrics and operational performance data to drive labor efficiency ...

Infojini Inc

Workforce Management Analyst

Las Vegas, NV · On-site

Workforce Management Analyst Location: Las Vegas, Nevada Duration: 5 to 6 Months Mandatory: Must be able to type. Must have a thorough knowledge of the WFM processes including forecasting, scheduling ...

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Workforce Analytics Manager information

See Nevada salary details

$65.7K

$127.6K

$182.3K

How much do workforce analytics manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for workforce analytics manager in Nevada is $127,620.00, according to ZipRecruiter salary data. Most workers in this role earn between $101,800.00 and $151,700.00 per year, depending on experience, location, and employer.

What does a Workforce Analytics Manager do?

A Workforce Analytics Manager is responsible for analyzing workforce data to help organizations make informed decisions about their employees. They use data-driven approaches to identify trends, measure workforce performance, and provide insights on recruitment, retention, and productivity. Their work often involves collaborating with HR, IT, and business leaders to optimize workforce planning strategies and support organizational goals. By leveraging HR analytics tools and methodologies, they help improve overall employee experience and business outcomes.

How does a Workforce Analytics Manager typically collaborate with HR and business leaders to drive organizational decisions?

A Workforce Analytics Manager works closely with HR professionals and business leaders to interpret workforce data and provide actionable insights. They translate complex data into clear reports and presentations, helping stakeholders understand trends like turnover, employee engagement, and productivity. Regular meetings and collaborative workshops are common, ensuring that analytics align with business objectives and support strategic decision-making. This role often requires balancing technical data analysis with strong communication and interpersonal skills to influence and guide leadership effectively.

What are the key skills and qualifications needed to thrive as a Workforce Analytics Manager, and why are they important?

To thrive as a Workforce Analytics Manager, you need strong analytical abilities, expertise in HR metrics, and a background in statistics or data analysis, often supported by a relevant degree. Familiarity with analytics platforms such as Power BI, Tableau, SQL, and HRIS systems, as well as certifications in data analytics or HR, is typically required. Excellent communication, problem-solving, and stakeholder management skills help translate complex data into actionable workforce strategies. These capabilities are essential for driving data-informed decision-making that optimizes organizational performance and talent management.

What is the difference between Workforce Analytics Manager vs Data Analyst?

AspectWorkforce Analytics ManagerData Analyst
Required CredentialsBachelor's degree in HR, Business, or Analytics; often advanced certificationsBachelor's degree in Data Science, Statistics, or related field
Work EnvironmentHR departments, analytics teams within organizationsData teams across various departments, including IT and finance
Employer & Industry UsageHR and talent management sectors, large corporationsBroadly used across industries for data interpretation and reporting

The Workforce Analytics Manager focuses on analyzing HR and workforce data to inform talent strategies, while the Data Analyst handles broader data sets across various business functions. Both roles require strong analytical skills, but the Workforce Analytics Manager specializes in HR-related insights within organizational contexts.

What are popular job titles related to Workforce Analytics Manager jobs in Nevada?

For Workforce Analytics Manager jobs in Nevada, the most frequently searched job titles are:

What job categories do people searching Workforce Analytics Manager jobs in Nevada look for?

The top searched job categories for Workforce Analytics Manager jobs in Nevada are:

What cities in Nevada are hiring for Workforce Analytics Manager jobs?

Cities in Nevada with the most Workforce Analytics Manager job openings:

Workforce Analytics Manager jobs near you
Infographic showing various Workforce Analytics Manager job openings in Nevada as of August 2026, with employment types broken down into 89% Full Time, 10% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $127,620 per year, or $61.4 per hour.

Workforce Analyst II - S2

Las Vegas, NV • On-site

Credit One Bank
Finance and Insurance • 501 - 1,000 employees
Learn more about Credit One Bankexternal

Full-time

Re-posted 7 days ago

Job description

Position Summary

The Workforce Analyst II – S2 position supports the Customer Service leadership team by providing insight and analysis of 3rd party agency call handling effectiveness. This is accomplished by identifying call handling trends and opportunities, recommending solutions to narrow or close performance gaps, and in many cases, taking immediate action to drive operation effectiveness. The Workforce Analyst II – S2 generates and reviews call metric KPI reports, real time adherence, roster management, and access rights requests. In addition, the role supports the Customer Service department by acting as liaison between the internal Operations team, IT department and 3rd party vendors when system outages are reported.

 
Summary Essential Job Functions
  • Analysis and creation of reports to identify trends and provide direction to internal and external units for appropriate enhancements to improve servicing.
  • Real time management of department goals including:  Global ASA, Staffing Compliance and Forced Disconnects.
  • Regularly complete, review and obtain approval for work orders, vendor access forms and roster changes.
  • Effectively document ad-hoc changes to volume allocation including but not limited to Impact Logs, CMS reporting, DR / BCP, and Forecast Allocation.
  • Participate in projects or process improvement initiatives that achieve and support the company’s strategic initiatives.
  • Attend and facilitate staffing and business review meetings as required.
  • Act as a point of contact for the customer service team on IT / network team conference calls as required.
  • Must exemplify professional and ethical behavior.
  • Miscellaneous tasks as assigned.
 
Position Requirements
  • 1 year of workforce management experience (e.g., RTA, Scheduler) for an inbound call center operation is preferred.
  • Knowledge/proven experience driving call center metrics such as ASA, Service Level, and Abandon Rates through real-time workforce management.
  • Experience with the CMS interface is preferred.
  • Demonstrated verbal and written communication skills.
  • Demonstrated organizational skills.
  • Must have PC skills and the ability to utilize software such as, Microsoft Word, Windows, Excel, PowerPoint, etc.
  • Experience using WFM/Forecasting/Scheduling Software Preferred.
  • VBA or SQL a plus.
 

Credit One Bank, N.A. is a data-driven financial services company based in Las Vegas. Founded in 1984, Credit One Bank offers a spectrum of credit card products for people in all stages of financial life. Credit One Bank is an equal opportunity employer committed to diversity and inclusion and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin. Reasonable accommodations can be made for those who require them, including access to job applications and workplace accommodations. Employment at Credit One Bank is based on mutual consent (also known as at-will). This means that employees and the Bank may terminate the employment relationship at any time, with or without cause and with or without notice. Please contact the recruiter for this position to learn more. Credit One Bank does not accept unsolicited resumes from agencies and is not responsible for related fees.

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