Workforce Program Manager Jobs in Missouri (NOW HIRING)

Job Title:Day Program Manager
Location:Bolivar, Missouri
Department:Day Program
Employment Type:Full-time

Job Summary:
Are you a passionate leader driven to make a meaningful difference in the lives of others? As a Day Program Manager,you'llhave the opportunity to lead a compassionate team, shape impactful programs, build strong community connections, and directly enhance the quality of life for individuals served. This role offers the chance to grow your leadership skills, influence program success, and be part of a collaborative environment where your voice and ideas matter.We'relooking for a motivated, organized, and people-focused professional who thrives in a dynamic setting and is committed to excellence in care.

In this role, you will oversee the daily operations of the Adult Day Program, ensuring high-quality service delivery, regulatory compliance, and a positive experience for participants. You will manage staff, coordinate program activities,monitorfinancial and operational performance, and foster strong relationships with families, community partners, and stakeholders while ensuring servicesremainperson-centered andoutcomes-driven.

This position offers...
Employee Assistance Program- 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
Mileage Reimbursement- Company paid for work functions requiring travel
Employee Discounts- Hotels, Theme Parks & Attractions, College Tuition
Workplace Culture- An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
Additional Perks & Benefits- Scroll down to bottom of this post to learn more

Key Responsibilities:
Lead and inspire a team by fostering a positive, supportive, and collaborative work environment
Oversee day-to-day program operations, ensuring high-quality, person-centered services for all participants
Build and maintain strong relationships with families, community partners, and stakeholders to support program success
Supervise, train, and support staff, including onboarding, performance management, and ongoing development
Coordinate participant intake processes and ensure appropriate support plans are implemented
Monitor staffing levels, schedules, and coverage to maintain efficiency and minimize overtime
Ensure compliance with all applicable regulations including DMH/DD, DHSS, Medicaid Waiver, and safety standards
Manage program documentation, billing, and record-keeping to ensure accuracy and timeliness
Analyze program performance and implement improvements to enhance quality and operational efficiency
Promote a culture of open communication, recognition, and continuous improvement
Advocate for individuals served and ensure services remain responsive to their needs
Maintain confidentiality, HIPAA compliance, and a safe environment for all participants

Education and/or Experience Qualifications:
Bachelor's degree in human servicesor a related field required
Minimum of one (1) year of experience working with individuals with developmental disabilities required
Relevant experience may substitute for education on a year-for-year basis

Additional Qualifications:
Valid driver's license, acceptable driving record, and current auto insurance required
Strong knowledge of social services and community resources
Excellent verbal and written communication skills
Ability to manage crisis situations calmly and effectively
Demonstrated experience in supervision and team development
Strong organizational skills with attention to detail and follow-through
Proficiency in documentation, reporting systems, and communication platforms

Physical Requirements
Perform sedentary work, exerting up to 10 pounds of force occasionally
Use repetitive hand, finger, and arm movements for typing and writing
Sit for extended periods with occasional walking or standing
Move objects or materials as needed within a typical office environment

Supervisory Requirements:
Communicate the strategic direction of the organization and encourage team participation
Provide leadership and guidance across all aspects of the department
Monitor and support the development and execution of strategic objectives
Engage team members in achieving departmental and organizational goals
Effectively communicate departmental updates and organizational changes
Address difficult team situations with professionalism and collaboration with Human Resources
Champion innovation and lead implementation of new ideas
Reinforce a team-oriented approach and encourage input from all levels

Keywords: Day Program Manager, Human Services Leadership, Developmental Disabilities, Program Management, Staff Supervision, Community Outreach, Compliance Management, Healthcare Administration, Social Services, Team Leadership