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Workforce Manager Jobs in Phoenix, AZ (NOW HIRING)

Hourly Manager

Mesa, AZ · On-site

$20 - $24/hr

Strong understanding of hourly workforce management and scheduling. * Excellent communication and interpersonal skills. * Ability to work flexible hours, including evenings, weekends, and holidays.

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Selling Branch Manager

Tempe, AZ · On-site

$60K - $65K/yr

... client workforce needs and present tailored staffing and recruiting solutions · Negotiate ... · Manage, coach, and develop recruiters and staffing specialists · Conduct weekly team meetings ...

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Sales Branch Manager

Mesa, AZ · On-site

$60K - $65K/yr

... client workforce needs and present tailored staffing and recruiting solutions · Negotiate ... · Manage, coach, and develop recruiters and staffing specialists · Conduct weekly team meetings ...

... Manager ... In this role, you will lead a team of hourly workforce and will be responsible for engaging your ...

... Manager ... In this role, you will lead a team of hourly workforce and will be responsible for engaging your ...

Showing results 41-60

Workforce Manager information

See Phoenix, AZ salary details

$24.6K

$75.3K

$159.7K

How much do workforce manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for workforce manager in Phoenix, AZ is $75,311.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,800.00 and $90,700.00 per year, depending on experience, location, and employer.

What is a workforce manager?

A workforce manager oversees productivity at a company. Your duties are to assess, analyze, and report on employee productivity at the individual, departmental, and institutional levels. Your job is to determine how best to utilize the productivity and skills of each employee using the techniques and theories of workforce management (WFM). You track labor time using daily, weekly, and monthly measurements. The career requires keen attention to detail and communication and problem-solving skills. Other qualifications include at least a bachelor’s degree in business and experience in human resources, service provision, or production.

What are the key skills and qualifications needed to thrive as a workforce manager, and why are they important?

To thrive as a Workforce Manager, you need expertise in workforce planning, data analysis, and a solid understanding of HR policies, typically supported by a degree in business, human resources, or a related field. Familiarity with workforce management systems (such as Kronos or NICE), scheduling software, and strong Excel skills are commonly required. Excellent communication, problem-solving, and leadership abilities help drive team performance and handle dynamic staffing needs. These skills ensure efficient resource allocation, cost control, and optimal employee productivity within an organization.

How does a workforce manager typically collaborate with other departments to optimize staffing levels?

A Workforce Manager regularly collaborates with department heads, HR, and operations teams to ensure staffing aligns with business needs. This involves analyzing workload forecasts, discussing shift requirements, and adapting schedules to accommodate fluctuations in demand. Effective communication and data sharing are crucial, as Workforce Managers must balance employee availability with service level goals. By working closely with other departments, they help maintain optimal staffing while minimizing overtime and reducing turnover.

What is the difference between Workforce Manager vs Workforce Analyst?

AspectWorkforce ManagerWorkforce Analyst
Required CredentialsBachelor's degree in HR, Business, or related field; experience in workforce planningBachelor's degree in Data Analysis, Business, or related field; skills in data analytics
Work EnvironmentOversees staffing, scheduling, and labor management; often in call centers, retail, or manufacturingAnalyzes workforce data, forecasts staffing needs; works closely with Workforce Managers
Employer & Industry UsageCommon in HR, operations, and staffing departments across various industriesUsed in data-driven roles within HR, operations, and analytics teams

While both roles focus on workforce planning, Workforce Managers handle staffing and scheduling directly, whereas Workforce Analysts focus on data analysis to inform staffing decisions. The roles often collaborate but differ in their core responsibilities and skill sets.

What degree do you need for workforce management?

A workforce manager typically needs at least a bachelor's degree in fields such as business administration, human resources, or management. Relevant skills include data analysis, communication, and familiarity with workforce management software; some roles may prefer or require a master's degree or professional certification.

What are the most commonly searched types of Workforce jobs in Phoenix, AZ?

The most popular types of Workforce jobs in Phoenix, AZ are:

What job categories do people searching Workforce Manager jobs in Phoenix, AZ look for?

The top searched job categories for Workforce Manager jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Workforce Manager jobs?

Cities near Phoenix, AZ with the most Workforce Manager job openings:

Infographic showing various Workforce Manager job openings in Phoenix, AZ as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $75,311 per year, or $36.2 per hour.

$20 - $24/hr

Part-time

Re-posted 2 days ago


Job description


About the Role:

The Hourly Manager plays a critical role in overseeing the daily operations of hourly staff to ensure efficient and effective service delivery. This position is responsible for managing team performance, maintaining high standards of customer service, and ensuring compliance with company policies and procedures. The Hourly Manager will coordinate scheduling, handle employee relations, and address any operational challenges that arise during shifts. By fostering a positive work environment and leading by example, the manager helps drive team productivity and morale. Ultimately, this role ensures that business objectives are met while supporting the growth and development of hourly employees.

Minimum Qualifications:

  • High school diploma or equivalent.
  • Proven experience in a supervisory or leadership role within a retail, hospitality, or service environment.
  • Strong understanding of hourly workforce management and scheduling.
  • Excellent communication and interpersonal skills.
  • Ability to work flexible hours, including evenings, weekends, and holidays.

Preferred Qualifications:

  • Associate’s or Bachelor’s degree in Business Administration, Management, or related field.
  • Experience with workforce management software and point-of-sale systems.
  • Demonstrated ability to lead diverse teams and manage conflict effectively.
  • Knowledge of labor laws and compliance related to hourly employees.
  • Previous experience in a multi-unit or high-volume operational setting.

Responsibilities:

  • Supervise and support hourly employees to maintain high levels of productivity and customer satisfaction.
  • Manage employee schedules to ensure adequate coverage during all shifts.
  • Monitor daily operations to ensure compliance with company policies, safety standards, and quality expectations.
  • Provide coaching, training, and performance feedback to hourly staff to promote professional growth.
  • Address and resolve employee and customer issues promptly and effectively.
  • Collaborate with senior management to implement operational improvements and meet business goals.
  • Maintain accurate records related to attendance, performance, and operational activities.

Skills:

The Hourly Manager utilizes strong leadership and communication skills daily to motivate and guide hourly employees toward achieving operational goals. Scheduling and organizational skills are essential for balancing workforce needs with business demands, ensuring shifts are adequately staffed. Problem-solving abilities are frequently applied to address employee concerns, customer issues, and unexpected operational challenges efficiently. Proficiency with management software and systems supports accurate tracking of attendance, performance metrics, and payroll data. Additionally, knowledge of labor regulations ensures that all practices comply with legal standards, fostering a fair and safe work environment.