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Workforce Manager Jobs in Decatur, GA (NOW HIRING)

CRH

SAP Manager - Hire to Retire (H2R)

Atlanta, GA · On-site

  • Medical

  • Dental

  • Retirement

Partner with Payroll and Workforce Management teams to reduce processing exceptions and improve ... compliance. Systems Integration * Own the hands-on, end-to-end integration landscape connecting ...

CRH

SAP Manager - Hire to Retire (H2R)

Atlanta, GA

  • Medical

  • Dental

  • Retirement

Partner with Payroll and Workforce Management teams to reduce processing exceptions and improve ... compliance. Systems Integration * Own the hands-on, end-to-end integration landscape connecting ...

Intuit

Workforce & HCM Senior Sales Manager

Atlanta, GA · On-site

As a Senior Sales Manager for Workforce Solutions, you will be a strategic leader responsible for scaling our Mid-Market HCM sales organization. You will lead an organization of Account Executives to ...

CAI

Account Manager

Atlanta, GA

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Manage ongoing contingent workforce program operations and delivery following implementation * Ensure timely fulfillment of workforce requirements with a strong focus on IT labor categories * Track ...

CAI

Account Manager

Atlanta, GA · On-site

$85K - $95K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Manage ongoing contingent workforce program operations and delivery following implementation * Ensure timely fulfillment of workforce requirements with a strong focus on IT labor categories * Track ...

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All JobsWorkforce JobsWorkforce Manager JobsWorkforce Manager Jobs in Decatur, GA

Workforce Manager information

See Decatur, GA salary details

$24.4K

$74.6K

$158.2K

How much do workforce manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for workforce manager in Decatur, GA is $74,608.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,400.00 and $89,800.00 per year, depending on experience, location, and employer.

How does a workforce manager typically collaborate with other departments to optimize staffing levels?

A Workforce Manager regularly collaborates with department heads, HR, and operations teams to ensure staffing aligns with business needs. This involves analyzing workload forecasts, discussing shift requirements, and adapting schedules to accommodate fluctuations in demand. Effective communication and data sharing are crucial, as Workforce Managers must balance employee availability with service level goals. By working closely with other departments, they help maintain optimal staffing while minimizing overtime and reducing turnover.

What are the key skills and qualifications needed to thrive as a workforce manager, and why are they important?

To thrive as a Workforce Manager, you need expertise in workforce planning, data analysis, and a solid understanding of HR policies, typically supported by a degree in business, human resources, or a related field. Familiarity with workforce management systems (such as Kronos or NICE), scheduling software, and strong Excel skills are commonly required. Excellent communication, problem-solving, and leadership abilities help drive team performance and handle dynamic staffing needs. These skills ensure efficient resource allocation, cost control, and optimal employee productivity within an organization.

What is a workforce manager?

A workforce manager oversees productivity at a company. Your duties are to assess, analyze, and report on employee productivity at the individual, departmental, and institutional levels. Your job is to determine how best to utilize the productivity and skills of each employee using the techniques and theories of workforce management (WFM). You track labor time using daily, weekly, and monthly measurements. The career requires keen attention to detail and communication and problem-solving skills. Other qualifications include at least a bachelor’s degree in business and experience in human resources, service provision, or production.

What is the difference between Workforce Manager vs Workforce Analyst?

AspectWorkforce ManagerWorkforce Analyst
Required CredentialsBachelor's degree in HR, Business, or related field; experience in workforce planningBachelor's degree in Data Analysis, Business, or related field; skills in data analytics
Work EnvironmentOversees staffing, scheduling, and labor management; often in call centers, retail, or manufacturingAnalyzes workforce data, forecasts staffing needs; works closely with Workforce Managers
Employer & Industry UsageCommon in HR, operations, and staffing departments across various industriesUsed in data-driven roles within HR, operations, and analytics teams

While both roles focus on workforce planning, Workforce Managers handle staffing and scheduling directly, whereas Workforce Analysts focus on data analysis to inform staffing decisions. The roles often collaborate but differ in their core responsibilities and skill sets.

More about Workforce Manager jobs

What are the most commonly searched types of Workforce jobs in Decatur, GA?

The most popular types of Workforce jobs in Decatur, GA are:

What job categories do people searching Workforce Manager jobs in Decatur, GA look for?

The top searched job categories for Workforce Manager jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Workforce Manager jobs?

Cities near Decatur, GA with the most Workforce Manager job openings:

Workforce Manager jobs near you
Infographic showing various Workforce Manager job openings in Decatur, GA as of July 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $74,608 per year, or $35.9 per hour.

Director, Service Delivery - Money Services & Workforce Solutions

Intuit

Atlanta, GA • On-site

$203K/yr

Full-time

Re-posted 20 days ago

Intuit rating

8.2

Company rating: 8.2 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

106th of 244 rated software companies

Job description

Intuit's Money Services business is one of the fastest-growing areas within the Global Business Solutions Group (GBSG) - and this is the operational leadership seat that has to match that growth. As Director, Service Delivery, you will own the end-to-end delivery engine powering our Money Services and Workforce Solutions customer experience: workforce management, expert onboarding, payment services and payroll tax operations. You report directly to the VP of Expert Service Delivery and lead a large, multi-layered organization (leaders of leaders) accountable for customer satisfaction, operational efficiency, and compliance at enterprise scale.
We're in the middle of a full transformation from a software company to an AI-driven expert platform. GBSG revenue grew 18% in Q2 FY26, with online services revenue up 18% driven by growth in money and payroll offerings. Intuit Enterprise Suite (IES) new contracts grew 50% QoQ, and the mid-market sales team grew 30%. The scale, complexity, and pace ahead of us are unlike anything this organization has operated in before.
This Director is coming in to build and scale, not to maintain. Intuit's recent acquisition of GoCo brings world-class HR and benefits capabilities into the platform, creating a single solution to manage the full employee lifecycle. The scope of this role will only grow. That is a compelling mandate for a top-tier operator who wants ownership, upside, and a seat at a table that matters.
Responsibilities
Service Delivery & Operational Excellence
  • Own end-to-end service delivery for Money Services and Workforce Solutions, holding accountability for customer outcomes, quality, and team performance across a large-scale delivery organization
  • Redesign the operating model while running it, shifting legacy processes, tools, and workflows to a modern, AI-enhanced expert platform without disrupting live operations
  • Operationalize our AI-powered quality management system that monitors every expert interaction and flags coaching opportunities in real time. Define and execute the operational roadmap that supports GBSG's growth trajectory and Intuit's broader "done for you" strategic vision

Transformation & AI Leadership
  • Lead AI-enabled transformation as an organizational change challenge, not a technology project. Redesigning roles, workflows, governance, and ways of working so the organization adopts and compounds the gains.
  • Build the operating mechanisms, governance models, and leadership layers that let the organization scale and transform at the same time

Workforce Management
  • Lead workforce planning, capacity management, and real-time scheduling optimization to meet dynamic customer demand across seasonal and growth cycles
  • Build and evolve workforce management capabilities that are predictive, leveraging data, tooling, and AI to stay ahead of volume

Payroll Tax Operations
  • Lead the payroll tax operations function with precision, ensuring accuracy, regulatory compliance, and timeliness across federal and state obligations for Intuit's small and mid-market customer base, where the cost of failure is high and execution discipline is non-negotiable
  • Partner cross-functionally with Product, Legal, and Compliance to anticipate regulatory change and operationalize it ahead of impact

Leadership & Stakeholder Influence
  • Lead and develop a high-performing, geographically distributed organization of leaders, building leadership layers, succession depth, and a culture of accountability, coaching, and continuous improvement
  • Serve as a strategic peer to stakeholders across Product, Finance, Compliance, and the broader Expert Network leadership team, and raise the bar for the leaders around you

Qualifications
Scale & Complexity of Experience
  • Multi-thousand-person scale. Has led through multi-thousand-person organizations or ecosystems, with direct accountability for outcomes at that scale.
  • Leaders of leaders. Has managed through multiple layers of leadership, not simply large individual-contributor teams, but building and developing other leaders and the systems that hold them accountable.
  • High cost of failure. Has operated in businesses where the cost of failure is high and execution discipline matters in regulated, compliance-intensive, or otherwise unforgiving environments.
  • Scaling through change. Has scaled organizations during periods of significant growth, transformation, or business-model change and redesigning operating models while continuing to run them.

Transformation & AI Leadership
  • Transformation, not stewardship. Has redesigned operating models, not merely inherited and optimized existing ones; can point to systems, leadership structures, and operating mechanisms they built.
  • AI as organizational change. Treats AI-enabled transformation as a change-management and operating-model challenge rather than a technology rollout, and has driven adoption that changed how an organization works.

Operating & Leadership Capability
  • Demonstrated experience delivering high-quality, people-centered service experiences at scale
  • Ability to define and improve operational processes in a dynamic, fast-paced environment
  • Strong business acumen and understanding of service delivery models and customer engagement across virtual channels
  • Comfortable operating cross-functionally in a highly matrixed structure and influencing without authority to drive execution
  • Exceptional communication and collaboration skills, including with senior leadership and delivery partners
  • An entrepreneurial, growth mindset, comfortable with ambiguity and energized by environments that value speed
  • Passion for helping people and improving customer outcomes
  • Bachelor's degree in Business, Operations, or a related field; advanced degree a plus

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Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:
The expected base pay range for this position is:
Mountain View, CA $251,500- $340,000
San Diego, CA $196,500- $266,000

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