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Workforce Management Jobs in California (NOW HIRING)

Workforce Manager

San Jose, CA · On-site

$74K - $85K/yr

As a Workforce Manager you will... * Serve as the liaison between client managers, local office and contract employees. This includes regular attendance of client production and or staff meetings.

Workforce Programs Manager

Torrance, CA · On-site

$150K - $225K/yr

We are looking for a Workforce Programs Manager to own the scoping of workforce for new Hadrian ... Represent Hadrian in partner negotiations, MOU development, and ongoing relationship management ...

General information Job Posting Title External Workforce Manager Date Thursday, June 25, 2026 City ... management experience - Experience in large-scale program transitions or start-ups - Prior ...

We are looking for a Contingent Workforce Manager, to join our team in one of today's most exciting ... Design and operationalizerepeatable mechanisms-capacity planning, pipeline management, hiring ...

Showing results 21-40

Workforce Management information

See California salary details

$24.7K

$75.4K

$159.9K

How much do workforce management jobs pay per year?

As of Aug 8, 2026, the average yearly pay for workforce management in California is $75,416.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,900.00 and $90,800.00 per year, depending on experience, location, and employer.

What is the difference between Workforce Management vs Workforce Analyst?

AspectWorkforce ManagementWorkforce Analyst
Primary FocusPlanning, scheduling, and optimizing staffing levelsAnalyzing workforce data to improve efficiency and forecasting
Required SkillsForecasting, scheduling, labor laws, software proficiencyData analysis, reporting, Excel, statistical tools
Work EnvironmentOperations, call centers, retail, healthcareData teams, HR, operations departments
CertificationsWorkforce management software certifications, project managementData analysis certifications, Excel, statistical analysis

Workforce Management involves the strategic planning and scheduling of staff to meet organizational needs, focusing on operational efficiency. Workforce Analysts analyze workforce data to identify trends and improve forecasting accuracy. While both roles require data skills and industry knowledge, Workforce Management is more operational, whereas Workforce Analysts focus on data analysis and reporting to support decision-making.

Is workforce management a good career?

Workforce management is a viable career that involves coordinating staffing, scheduling, and resource allocation using tools like workforce management software. It requires strong organizational and analytical skills and often offers opportunities for advancement in various industries such as retail, healthcare, and manufacturing.

What are the key skills and qualifications needed to thrive as a workforce management professional?

To thrive as a Workforce Management professional, you need strong analytical skills, experience with forecasting and scheduling, and a background in business administration or a related field. Proficiency in workforce management software (such as NICE, Kronos, or Verint), Excel, and familiarity with reporting tools are typically required. Excellent communication, problem-solving abilities, and adaptability help professionals collaborate with teams and respond to dynamic business needs. These skills are crucial for optimizing staffing, improving operational efficiency, and ensuring service level targets are consistently met.

What is workforce management?

Workforce management (WFM) refers to the processes and tools used by organizations to optimize the productivity and efficiency of their employees. It typically involves forecasting labor needs, scheduling staff, tracking attendance, and managing performance to ensure the right people are in the right place at the right time. Workforce management helps businesses reduce costs, improve customer service, and comply with labor regulations. It can be applied in various industries, including retail, healthcare, and call centers, using specialized software and analytics.

What are some common challenges faced by workforce management professionals, and how can they be addressed?

Workforce Management (WFM) professionals often face challenges such as forecasting demand accurately, managing shift coverage, and balancing employee preferences with business needs. These can be addressed by utilizing advanced scheduling software, maintaining open communication with team members, and continuously analyzing historical data to refine forecasts. Collaborating closely with operations and HR can also help ensure scheduling solutions align with organizational goals and employee satisfaction.
What are the most commonly searched types of Workforce Management jobs in California? The most popular types of Workforce Management jobs in California are:
What are popular job titles related to Workforce Management jobs in California? For Workforce Management jobs in California, the most frequently searched job titles are:
What cities in California are hiring for Workforce Management jobs? Cities in California with the most Workforce Management job openings:
Infographic showing various Workforce Management job openings in California as of August 2026, with employment types broken down into 76% Full Time, 15% Part Time, and 9% Contract. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $75,416 per year, or $36.3 per hour.

Mission Support Specialist (Workforce Management)

US Department of Homeland Security

Imperial, CA • On-site

$89K/yr

Other

Posted 9 days ago


U.S. Department Of Homeland Security rating

7.8

Company rating: 7.8 out of 10

Based on 86 frontline employees who took The Breakroom Quiz

93rd of 289 rated public sector bodies


Job description

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, U.S. Border Patrol, El Centro Sector, Mission Readiness Operations, located in Imperial, CA.
Additional selections may be made to include other organizational divisions and/or units within the duty location(s) listed above.
Qualifications:Experience: You qualify for the GS-11 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:
  • Analyzing data from a variety of sources to develop trends, patterns and estimates for regular or one-time informational needs by managers.
  • Coordinating and monitoring a variety of administrative projects related to workforce management and/or related areas (i.e., personnel, payroll, benefits, etc.).
  • Submitting and monitoring personnel actions related to promotion, reassignments, transfers, retirements, awards, timecards, and leave.
  • Assisting with implementation of policies relating to workforce and position management procedures.
Experience: You qualify for the GS-12 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:
  • Submitting and monitoring personnel-related actions related to promotions, reassignments, transfers, retirements, awards, timecards, and leave.
  • Developing and delivering briefings, project papers, status reports, staff reports, and correspondence to managers to foster understanding and acceptance of findings and recommendations.
  • Assisting leadership in the development and implementation of policies related to sector workforce and position management, procedures, and other matters affecting USBP administrative programs.
  • Collecting and analyzing Freedom of information Act (FOIA) requests or other requests for confidential data.

NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements.
Education Substitution:
GS-11
: A Ph.D. or an equivalent doctoral degree, three full years of progressively higher-level graduate education leading to such a degree or an LL.M. degree from an accredited college or university may substitute for experience required at this level. (A course of study in business, international business, or a related field is qualifying.) Check with your school to determine how many credit hours comprise three years of graduate study. If that information is not available, use 54 semester or 81 quarter hours.
GS-12: Education substitution is not available at the GS-12 grade level.
Combining Education and Experience: Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements for the grade levels specified in the table, and may be computed by first determining the applicant's total qualifying experience as a percentage of the experience required for the grade level; then determining the applicant's education as a percentage of the education required for the grade level; and then adding the two percentages. The total percentages must equal at least 100 percent to qualify an applicant for that grade level.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
You must:
  • Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and
  • Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 08/05/2026.
The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers
Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions:
  • Working for the U.S. Government as a federal civilian or as a member of the military
  • A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government
  • Participation in a study abroad program sponsored by a U.S. affiliated college or university
  • Working as a contractor, intern, consultant or volunteer supporting the U.S. government
Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.
Agency Career Transition Assistance Program (CTAP) Eligibles: If you have never worked for the federal government, you are not CTAP eligible. View information about CTAP eligibilityon OPM's Career Transition Resources website. You must submit the supporting documents listed under the Required Documents section of this announcement. To be considered well qualified under CTAP, you must be rated at a minimum score of 85 for this position.Education:Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.
Employment Type: OTHER

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About U.S. Department of Homeland Security

Sourced by ZipRecruiter

The US Department of Homeland Security (DHS) is a federal agency operating within the government services industry in Washington, DC, US. Established in 2003, the DHS is directly responsible for public security, roughly comparable to the interior or home ministries of other countries. Its main responsibilities include protecting the United States from and responding to terrorist attacks, man-made accidents, and natural disasters. Through its more than 20 component agencies including Coast Guard, Customs and Border Protection, Immigration and Customs Enforcement, it ensures the safety of the US through numerous programs and initiatives. The DHS upholds a core value system with the mission of safeguarding the American people, our homeland, and values. Notably, the DHS plays a critical role in the spectral range of activities to prepare, prevent, and respond to possible threats to the US.

Industry

Public administration

Company size

10,000+ Employees

Headquarters location

Washington, DC, US

Year founded

2003