Workforce Management Manager Jobs in Massachusetts

The Manager, Workday Integrations Consulting Services is responsible for leading the successful delivery of Workday integration engagements across multiple clients and projects, ensuring high-quality outcomes across implementation and post-production phases.

This role combines hands-on delivery leadership, stakeholder management, and team oversight, working closely with Engagement Managers, architects, and client stakeholders to translate business requirements into scalable integration solutions and ensure consistent delivery excellence.

Responsibilities:

Project & Delivery Leadership

• Lead and oversee delivery of Workday integration solutions across HCM, Payroll, and Financials, ensuring quality, scalability, and performance.
• Drive execution across full lifecycle delivery including design, build, test, deployment, and post-production support.
• Partner with Engagement Managers to proactively manage project risks, issues, and dependencies.
• Provide direction on integration strategies, design approaches, and best practices aligned to client requirements.
• Ensure delivery alignment with established methodologies, governance, and architecture standards.

Solution Oversight & Technical Leadership

• Review and validate integration designs (Workday Studio, EIB, Core Connectors, REST/SOAP) to ensure robustness and scalability.
• Provide hands-on guidance to teams on complex integrations, troubleshooting, and performance optimisation.
• Ensure integration patterns, error handling, and data flows are aligned to best practice.
• Act as a senior escalation point for technical delivery challenges.

Client & Stakeholder Management

• Build and manage strong client relationships across business and IT stakeholders.
• Facilitate key discussions including design workshops, delivery reviews, and issue resolution sessions.
• Ensure transparency in delivery status, risks, and outcomes.
• Act as an escalation point to maintain client confidence and satisfaction.

Resource & Delivery Management

• Manage resource allocation and utilisation across projects to meet delivery and commercial targets.
• Monitor pipeline and forecast demand to ensure effective workforce planning.
• Align team skills and project needs to ensure optimal delivery outcomes.

People Leadership & Development

• Lead, mentor, and coach consultants on delivery execution, technical capabilities, and client engagement.
• Support development through shadowing, feedback, and continuous learning.
• Drive a delivery-focused, high-performance culture within the team.

Quality & Delivery Excellence

• Ensure consistency and quality across deliverables including designs, builds, and documentation.
• Drive adoption of delivery frameworks, accelerators, and reusable assets.
• Contribute to continuous improvement of integration delivery practices.

Business Development Support

• Support sales activities including estimation validation, solution input, and SOW reviews.
• Participate in proposals, orals, and solution discussions where required.
• Identify opportunities for additional client value and service expansion.

Requirements:

• Bachelor's degree in Information Systems, Computer Science, or related field (or equivalent experience).
• 5+ years' experience in Workday integrations, with a strong focus on delivery and implementation.
• Proven experience leading multiple concurrent projects or workstreams in a consulting environment.
• Strong hands-on knowledge of Workday integration technologies (Studio, EIB, Core Connectors, PECI, RaaS, REST/SOAP).
• Experience translating business requirements into scalable integration solutions.
• Demonstrated ability to manage stakeholders, facilitate workshops, and drive delivery outcomes.
• Strong understanding of integration frameworks, patterns, and data flows.
• Experience supporting sales pursuits, estimations, and SOW development.
• Excellent communication, leadership, and problem-solving skills.
• Minimal travel required, but must be willing to travel onsite as needed
• Eligible for SC Clearance - you must have been a UK resident for the last five years and be legally entitled to work in the UK

#LI-Remote

Why choose Cognizant:

• Entrepreneurial environment that welcomes your ideas
• Opportunity to do great work
• Outreach programs that support communities and tap into your volunteer spirit
• Learning opportunities to help current needs and advancement
• Global operations, with opportunities in North America, Europe and Asia Pacific
• An abundance of Affinity groups to meet your needs

Cognizant Core Values:

• Work as One: We think beyond roles, relying on each other's strengths to win as a team.
• Raise the Bar: We always aim for excellence in how we work and what we deliver.
• Dare to Innovate: We push boundaries and take chances to reimagine what's possible.
• Do the Right Thing: We all lead with integrity and always make the ethical choice.
• Own It: We own the outcomes for our company, colleagues, and community.