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Workforce Management Manager Jobs in Connecticut

Company Description Zobility is RGBSI's workforce management and staffing division. RGBSI is a multi-national corporation headquartered in Troy, MI with branches throughout the USA, Canada, Germany ...

GIS Manager (On-site)

Norwalk, CT · On-site

$84K - $113K/yr

Provides innovative uses of the GIS systems to improve workforce efficiency and optimize the management of information. * Drives operational efficiencies of GIS workflows through continuous ...

GIS Manager (On-site)

Norwalk, CT

$84K - $113K/yr

Provides innovative uses of the GIS systems to improve workforce efficiency and optimize the management of information. * Drives operational efficiencies of GIS workflows through continuous ...

GIS Manager (On-site)

Norwalk, CT · On-site

$84K - $113K/yr

Provides innovative uses of the GIS systems to improve workforce efficiency and optimize the management of information. * Drives operational efficiencies of GIS workflows through continuous ...

Union workforce management experience strongly preferred. Technical Skills * Intermediate proficiency with Microsoft Excel, Microsoft Word, and other business software. * Ability to analyze and ...

Be Seen First

Schedule and workforce management: Plan and organize shift schedules, assign tasks, and manage overtime to ensure the proper staffing levels and meet production targets. * Training and development:

Union workforce management experience strongly preferred. Technical Skills * Intermediate proficiency with Microsoft Excel, Microsoft Word, and other business software. * Ability to analyze and ...

... Manager ... In this role, you will lead a team of hourly workforce and will be responsible for engaging your ...

... Manager ... In this role, you will lead a team of hourly workforce and will be responsible for engaging your ...

Showing results 41-60

Workforce Management Manager information

What does a workforce management manager do?

A Workforce Management Manager is responsible for overseeing the planning and coordination of staffing levels to ensure that an organization has the right number of employees available at the right times. They analyze workforce data, forecast staffing needs, and implement scheduling strategies to maximize productivity and efficiency. Additionally, they often supervise workforce analysts and collaborate with other departments to meet service level goals while managing costs. Their role is crucial in industries like call centers, retail, and healthcare, where staffing needs fluctuate frequently.

What are the key skills and qualifications needed to thrive as a workforce management manager?

To thrive as a Workforce Management Manager, you need strong analytical skills, experience in forecasting and scheduling, and typically a degree in business, operations, or a related field. Familiarity with workforce management software such as NICE, Kronos, or Verint, as well as advanced Excel skills, is essential. Exceptional communication, leadership, and problem-solving abilities help you motivate teams and adapt to changing business needs. These skills ensure optimal resource allocation, improved productivity, and efficient operations that support organizational goals.

What are some common challenges faced by workforce management managers, and how can they be addressed?

Workforce Management Managers often encounter challenges such as accurately forecasting staffing needs, balancing employee schedules with business demands, and adapting to sudden changes like unexpected absences or shifts in workload. Success in this role requires strong analytical skills, effective communication with team leads and HR, and the ability to leverage workforce management software efficiently. Building collaborative relationships across departments and staying flexible can help address these challenges, ensuring staffing levels remain optimal and service levels are consistently met.

What is the difference between Workforce Management Manager vs Workforce Analyst?

AspectWorkforce Management ManagerWorkforce Analyst
CredentialsTypically requires a bachelor’s degree in business, operations, or related field; certifications like Workforce Management Certification are commonUsually holds a bachelor’s degree in analytics, business, or related area; certifications like Certified Analytics Professional may be preferred
Work EnvironmentLeads teams, manages scheduling, forecasting, and resource allocation in call centers or service industriesAnalyzes data, develops reports, and provides insights to optimize staffing and operations
Employer & Industry UsageUsed across call centers, retail, healthcare, and customer service industriesCommon in similar industries, focusing on data analysis and reporting

While both roles focus on workforce optimization, the Workforce Management Manager oversees planning and team leadership, whereas the Workforce Analyst concentrates on data analysis and reporting to support decision-making.

What are the most commonly searched types of Workforce Management jobs in Connecticut?

The most popular types of Workforce Management jobs in Connecticut are:

What are popular job titles related to Workforce Management Manager jobs in Connecticut?

For Workforce Management Manager jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Workforce Management Manager jobs in Connecticut look for?

The top searched job categories for Workforce Management Manager jobs in Connecticut are:

Infographic showing various Workforce Management Manager job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Talent & Workforce Consulting Manager, Chemicals & Natural Resources

Accenture

Hartford, CT

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago


Accenture Federal Services rating

8.7

Company rating: 8.7 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

47th of 492 rated business services


Job description

We are:

Accenture's Talent Reinvention Partner and we're helping clients reinvent how people and organizations work—delivering leadership, talent, operating models, workforce intelligence, and change solutions to accelerate the workforce agenda in the age of AI.

You are:

A talent and workforce consultant who knows how to lead workforce transformation efforts across talent functions. You have experience designing AI-enabled workforce solutions that help organizations evolve how work gets done, how skills are built, and how people and technology create value together.

You bring deep expertise in workforce strategy, skills-based talent practices, workforce intelligence, and organizational transformation. You are comfortable leveraging Generative AI, Large Language Models (LLMs), and Talent Intelligence platforms to analyze workforce trends, identify skills opportunities, develop strategic recommendations, and design future-ready workforce solutions. With a passion for building future-ready organizations, you bring a blend of strategic thinking, AI and digital fluency, human-centered design, data-driven decision making, and practical execution to every client engagement.

The work:

  • Develop and execute workforce transformation strategies that help clients redesign work, roles, skills, and talent models for an AI-enabled future.
  • Design innovative workforce and talent solutions that enable organizations to evolve with AI across hiring, learning, workforce planning, internal mobility, career development, and retention.
  • Apply human-centered approaches to integrate AI, automation, and emerging technologies into workforce, talent, and operating model solutions.
  • Lead strategic workforce planning initiatives, leveraging workforce intelligence, labor market insights, skills data, and talent analytics to inform business and talent decisions.
  • Utilize Generative AI tools and Large Language Models (e.g., ChatGPT, Claude, Gemini, Microsoft Copilot) to accelerate workforce analysis, workforce scenario modeling, talent strategy development, skills assessments, organizational design, and executive-level recommendations.
  • Design and implement skills-based workforce solutions, including skills architectures, talent marketplaces, career frameworks, workforce planning models, and workforce transformation roadmaps.
  • Leverage Talent Intelligence and Skills Technology platforms such as Reejig, TechWolf, Draup, TalentNeuron, Lightcast, Eightfold, Gloat, SkyHive, and related solutions to generate workforce insights and enable skills-driven talent strategies.
  • Shape workforce readiness and reskilling strategies that build the capabilities needed to adopt AI and sustain workforce evolution over time.
  • Support the creation of dynamic employee experiences, blending people, technology, AI, and culture.
  • Drive change initiatives that enable organizations to adopt and sustain workforce and talent innovations.
  • Contribute to business development activities, including crafting proposals, developing thought leadership, supporting client relationships, and expanding the practice's capabilities.
  • Lead internal initiatives focused on market research, workforce trends, AI innovation, talent intelligence, and capability building.
  • Be ready to build those air miles with travel as needed.

Here's what you need:

  • Minimum of 5 years of experience working across integrated Talent functions including Talent Strategy, Strategic Workforce Planning, Skills-Based Talent Practices, Talent Intelligence, Strategic Sourcing, Learning Strategy & Development, Workforce Transformation, and Technology Talent Development.
  • Minimum of 2 years of consulting experience designing and delivering workforce, talent, organization, or change solutions.
  • Minimum of 2 years of experience in the Chemicals & Natural Resources industry.
  • Minimum of 1 year of experience helping organizations prepare for AI-enabled workforce transformation.

Bonus points if:

  • Experience leveraging Generative AI and Large Language Models (LLMs) such as ChatGPT, Claude, Gemini, Microsoft Copilot, or similar technologies to support workforce analysis, talent strategy development, workforce planning, skills intelligence, or organizational transformation initiatives.
  • Experience working with workforce intelligence, labor market analytics, talent intelligence, or skills technology platforms such as Reejig, TechWolf, Draup, TalentNeuron, Lightcast, Eightfold, Gloat, SkyHive, or related solutions.
  • Experience analyzing workforce and skills data to develop actionable recommendations for workforce planning, talent management, organizational design, and skills-based transformation initiatives.
  • Demonstrated understanding of how AI is reshaping work, jobs, skills, workforce planning, and talent strategies, with the ability to translate those trends into practical business and workforce solutions.
  • Experience designing and implementing Skills-Based Organization (SBO) strategies and operating models.
  • Experience with workforce analytics, people analytics, labor market intelligence, and skills taxonomies.
  • Experience working with key Human Capital Management systems, including Workday, SuccessFactors, Oracle HCM, or related HR technology platforms.
  • Understanding of program design, development, and administration of HR processes.
  • Experience helping organizations establish responsible AI, workforce governance, and AI adoption strategies.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 08/20/2026.Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:

U.S. Employee Benefits | Accenture (https://www.accenture.com/us-en/careers/local/benefits)

Role Location Annual Salary RangeCalifornia $94,400 to $293,800Cleveland $87,400 to $235,000Colorado $94,400 to $253,800District of Columbia $100,500 to $270,300Illinois $87,400 to $253,800Maine $80,400 to $216,200Maryland $94,400 to $253,800Massachusetts $94,400 to $270,300Minnesota $94,400 to $253,800New York $87,400 to $293,800New Jersey $100,500 to $293,800Virginia $87,400 to $270,300Washington $100,500 to $270,300

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Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

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For details, view a copy of the Accenture Equal Opportunity Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document-4/Accenture-Equal-Opportunity-Statement.pdf#zoom=50)

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Accenture is committed to providing veteran employment opportunities to our service men and women.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

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