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Workforce Management Associate Jobs in Pennsylvania

Staff Management

Recruiter

Allentown, PA

$22.64 - $28.30/hr

... workforce management for manufacturing, fulfillment, and distribution facilities. With over 35 years of experience, we connect tens of thousands of associates each year with meaningful positions ...

TekWissen LLC

Warehouse Associate

Pittsburgh, PA · On-site

$15.50 - $18.50/hr

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is a health and wellness ...

Aramark

Hourly Supervisor

Philadelphia, PA · On-site

QUALIFICATIONS * 3-5 years of scheduling, workforce management, or supervisory experience in a high ... Education High School Diploma Associates preferred About Aramark Our Mission Rooted in service and ...

Aramark

Hourly Supervisor

PA · On-site

QUALIFICATIONS * 3-5 years of scheduling, workforce management, or supervisory experience in a high ... Education High School Diploma Associates preferred About Aramark Our Mission Rooted in service and ...

Carmax

Operations Manager

Lancaster, PA

... workforce, with accountability for staffing, performance management, associate development plans, succession planning, and engagement tools. * Own operational execution through detailed oversight of ...

Carmax

Operations Manager

Lancaster, PA · On-site

$96K - $168K/yr

... workforce, with accountability for staffing, performance management, associate development plans, succession planning, and engagement tools. * Own operational execution through detailed oversight of ...

Burlington

Store Manager

Philadelphia, PA · On-site

$70K - $88K/yr

Handle personnel and associate relations issues. * Payroll budget management, workforce management and scheduling. * Facilitate effective communication and partnerships among the store team, district ...

Burlington Stores, Inc.

Store Manager

Pittsburgh, PA · On-site

$67K - $84K/yr

Handle personnel and associate relations issues. * Payroll budget management, workforce management and scheduling. * Facilitate effective communication and partnerships among the store team, district ...

Burlington

Store Manager

Pittsburgh, PA · On-site

$67K - $84K/yr

Handle personnel and associate relations issues. * Payroll budget management, workforce management and scheduling. * Facilitate effective communication and partnerships among the store team, district ...

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All JobsWorkforce Management Associate JobsWorkforce Management Associate Jobs in Pennsylvania

Workforce Management Associate information

See Pennsylvania salary details

$9

$19

$31

How much do workforce management associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for workforce management associate in Pennsylvania is $19.06, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.24 per hour, depending on experience, location, and employer.

What does a workforce management associate do?

A Workforce Management Associate is responsible for supporting the planning, scheduling, and optimization of staff within an organization to ensure efficient business operations. Their duties often include forecasting staffing needs, monitoring employee schedules, and analyzing workforce data to improve productivity. They may also assist with shift planning, real-time monitoring of attendance, and reporting on key performance metrics. This role is vital in industries like customer service, retail, or call centers, where matching staffing levels to demand is crucial. Strong analytical skills, attention to detail, and proficiency with workforce management software are important for this role.

What are the key skills and qualifications needed to thrive as a workforce management associate, and why are they important?

To thrive as a Workforce Management Associate, you need strong analytical skills, attention to detail, and a background in business, statistics, or a related field. Familiarity with workforce management software (such as Kronos or NICE), advanced Excel skills, and experience with forecasting or scheduling tools are typically required. Excellent communication, problem-solving abilities, and adaptability help you collaborate effectively and respond to shifting business needs. These skills ensure accurate staffing, efficient operations, and optimal resource utilization to support organizational goals.

What are the main challenges a workforce management associate faces when balancing staffing needs with fluctuating business demands?

A Workforce Management Associate often encounters the challenge of aligning staffing levels with unpredictable changes in call volume or workload. This requires constant analysis of historical data, real-time monitoring, and effective communication with team leaders to adjust schedules quickly. Balancing employee preferences for shifts while meeting operational goals can also be complex. Success in this role involves adaptability, strong analytical skills, and collaboration with various departments to ensure staffing is both efficient and responsive to business needs.

What is the difference between Workforce Management Associate vs Workforce Analyst?

AspectWorkforce Management AssociateWorkforce Analyst
Required CredentialsTypically a bachelor's degree in business, analytics, or related field; certifications like Workforce Management Certification are commonSimilar credentials; often holds degrees in data analysis, business, or related areas; certifications like Workforce Management Certification are also valued
Work EnvironmentWorks in call centers, retail, or service industries managing staffing schedules and forecastsWorks in similar environments analyzing workforce data to optimize staffing and productivity
Employer & Industry UsageUsed by companies with large customer service or sales teams to plan staffingUsed by organizations to analyze workforce data and improve operational efficiency

Both roles focus on workforce planning and data analysis, with the Associate typically involved in scheduling and operational support, while the Analyst emphasizes data analysis and strategic insights. The roles often overlap but differ mainly in scope and depth of analysis.

What are the most commonly searched types of Workforce Management jobs in Pennsylvania?

The most popular types of Workforce Management jobs in Pennsylvania are:

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For Workforce Management Associate jobs in Pennsylvania, the most frequently searched job titles are:

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Workforce Management Associate jobs near you

Workforce Transformation Associate - Summer 2027

Grant Thornton

Philadelphia, PA • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 9 days ago

Grant Thornton rating

8.3

Company rating: 8.3 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

8th of 23 rated bookkeepers and accountants

Job description

Why become a Workforce Transformation Associate at Grant Thornton?

Ever wonder how companies navigate major change, launch new technologies, or create better experiences for their employees? That's where we come in.

At Grant Thornton, our Advisory professionals don't just solve problems, they help organizations transform how they operate, grow and succeed. We challenge the status quo, bring bold ideas to the table, and help clients navigate some of their most complex business transformations.

As a Workforce Transformation Associate, you'll get a front-row seat to large-scale transformation initiatives that impact how people work every day. From organizational change and employee experience to HR and payroll transformations, you'll help lead organizations aligning their people processes, and technology for lasting success.

If you're curious, collaborative, and excited about helping organizations and the people within them navigate transformation, this is the place for you. Bring your curiosity. We'll help you build the rest.

Your day-to-day may include:

  • Supporting project teams on workforce transformation, HR, payroll, and organizational change initiatives
  • Conducting research and gathering information to help teams solve client challenges
  • Helping create presentations, communications, and other project materials
  • Assisting with meeting planning, notes, action items, and project coordination activities
  • Reviewing and organizing data to identify trends, insights, and opportunities
  • Learning how organizations manage change and support employees through transformation
  • Collaborating with colleagues across teams to support client deliverables and project goals
  • Contributing ideas and bringing a fresh perspective to client and internal initiatives
  • Building consulting, communication, and problem-solving skills through hands-on experience

You have the following technical skills, qualifications, and abilities:

  • Pursuing a Bachelor's degree in Human Resources Management, Human Capital Management, Business Administration, Industrial Organizational Psychology or a related field
  • Minimum overall GPA of 3.0/4.0
  • Demonstrated digital fluency through the effective use of technology, data, and basic AI technologies to enhance productivity and decision-making
  • Demonstrated ability to work in teams and deliver against tight deadlines in dynamic environments; this may be demonstrated via university projects, internships, self-study, community building, or work experience
  • Effectively communicate complex ideas and concepts both in written and verbal formats
  • Intellectual curiosity, and motivation to develop professionally, including industry recognized professional certifications
  • Demonstrated ability to work both independently and as a member of a team
  • Critical thinkers that are ready to learn and strategically solve problems on a variety of projects across different functional areas
  • Ability to remain agile, work in ambiguous environments, "can-do" attitude
  • Positive, client-focused mindset
  • The willingness and ability to work additional hours, as needed
  • Ability to travel to various client sites as needed
  • Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. No visa sponsorship is available for this position.  
At Grant Thornton, we believe in making business more personal and building trust into every result - for our clients and you. Here, we go beyond your expectations of a career in professional services by offering a career path with more: more opportunity, more flexibility, and more support. It's what makes us different, and we think being different makes us better. 
In the U.S., Grant Thornton delivers professional services through two specialized entities: Grant Thornton LLP, a licensed, certified public accounting (CPA) firm that provides audit and assurance services - and Grant Thornton Advisors LLC (not a licensed CPA firm), which exclusively provides non-attest offerings, including tax and advisory services.
In 2025, Grant Thornton formed a multinational, multidisciplinary platform with Grant Thornton Ireland. The platform offers a premier Trans-Atlantic advisory and tax practice, as well as independent American and Irish audit practices. With $2.7 billion in revenues and more than 50 offices spanning the U.S., Ireland and other territories, the platform delivers a singular client experience that includes enhanced solutions and capabilities, backed by powerful technologies and a roster of 12,000 quality-driven professionals enjoying exceptional career-growth opportunities and a distinctive cross-border culture.
Grant Thornton is part of the Grant Thornton International Limited network, which provides access to its member firms in more than 150 global markets.The team you're about to join is ready to help you thrive. Here's how:
Whether it's your work location, weekly schedule, or flex time off, we empower you with the options to work the way that it best serves your clients and your life. Consistent with the firm's hybrid work model, this position will require in-person attendance at least three days per week, either at a GT office or client site.   
Here, you are supported to prioritize your overall well-being through work-life integration options that work best for you and those in your household. 
We understand that your needs, responsibilities and experiences are different - and we think that's a good thing. That's why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. See how at  www.gt.com/careers
When it comes to inclusion, we are committed to doing more than checking boxes. Explore all the ways we're taking action for diversity, equity & inclusion at  www.gt.com/careers

Here's what you can expect next: 
If you apply and are selected to interview, a Grant Thornton team member will reach out to you to schedule a time to connect. We encourage you to also check out other roles that may be a good fit for you or get to know us a little bit better at   www.gt.com/careers. 

Benefits:
We understand that your needs, responsibilities and experiences are different, and we think that's a good thing. That's why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. For an overview of our benefit offerings, please visit: https://www.grantthornton.com/careers/rewards-and-benefits
  • Benefits for internship positions: Grant Thornton interns are eligible to participate in the firm's medical, dental and vision insurance programs and the firm's employee assistance program. Interns also receive a minimum of 72 hours of paid sick leave, and are paid for firm holidays that fall within their internship period.
  • Benefits for seasonal employee positions: Grant Thornton seasonal employees are eligible to participate in the firm's medical, dental and vision insurance programs and the firm's employee assistance program. Seasonal employees may also be eligible to participate in the firm's 401(k) savings plan and employee retirement plan in accordance with applicable plan terms and eligibility requirements. Seasonal employees receive a minimum of 72 hours of paid sick leave. 
Grant Thornton employees may be eligible for a discretionary, annual bonus based on individual and firm performance, subject to the terms, conditions and eligibility criteria of the applicable bonus plan or program. Interns and seasonal employees are not eligible for bonus compensation.

Additional Details:         
It is the policy of Grant Thornton to promote equal employment opportunities. All personnel decisions (including, but not limited to, recruiting, hiring, training, working conditions, promotion, transfer, compensation, benefits, evaluations, and termination) are made without regard to race, color, religion, national origin, sex, age, marital or civil union status, pregnancy or pregnancy-related condition, sexual orientation, gender identity or expression, citizenship status, veteran status, disability, handicap, genetic predisposition or any other characteristic protected by applicable federal, state, or local law.
 
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Grant Thornton LLP to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. To make an accommodation request, please contact HRHelp@us.gt.com. 

For Los Angeles Applicants only: We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

For Massachusetts Applicants only: It is unlawful in Massachusetts to require or administer a lie detector test as condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Gran Thornton does not require or administer lie detector tests as a condition of employments or continued employment.   

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About Grant Thornton

Sourced by ZipRecruiter

At Grant Thornton, we believe in making business more personal and building trust into every result - for our clients and you. Here, we go beyond your expectations of a career in professional services by offering a career path with more: more opportunity, more flexibility, and more support. It's what makes us different, and we think being different makes us better.

Industry

Accounting services

Company size

5,001 - 10,000 Employees

Headquarters location

Chicago, IL, US

Year founded

1924

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