ZipRecruiter

Log In

1

Workforce Management Associate Jobs in Pennsylvania

TrueBlue

Account Manager

Muncy, PA · On-site

$55K - $68K/yr

... workforce management for manufacturing, fulfillment, and distribution facilities. With over 35 years of experience, we connect tens of thousands of associates each year with meaningful positions ...

TrueBlue

Account Manager

Muncy, PA · On-site

$55K - $68K/yr

... workforce management for manufacturing, fulfillment, and distribution facilities. With over 35 years of experience, we connect tens of thousands of associates each year with meaningful positions ...

RenewableWorks

Account Manager

Muncy, PA · On-site

$55K - $68K/yr

... workforce management for manufacturing, fulfillment, and distribution facilities. With over 35 years of experience, we connect tens of thousands of associates each year with meaningful positions ...

Staff Management

Recruiter

Pittsburgh, PA · On-site

$22.64 - $28.30/hr

... workforce management for manufacturing, fulfillment, and distribution facilities. With over 35 years of experience, we connect tens of thousands of associates each year with meaningful positions ...

TekWissen LLC

Warehouse Associate

Pittsburgh, PA · On-site

$15.50 - $18.50/hr

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is a health and wellness ...

Staff Management

Recruiter

Allentown, PA · On-site

$22.64 - $28.30/hr

... workforce management for manufacturing, fulfillment, and distribution facilities. With over 35 years of experience, we connect tens of thousands of associates each year with meaningful positions ...

Shentel

Sr. Dispatcher

York, PA · On-site

Associate's degree is preferred. Other candidates with strong workforce, operational, and technical ... Skilled in Call Center Workforce Management. * Proficient in Route Optimization and Capacity ...

Tekwissen

Material Handler

Lewisberry, PA · On-site

$16.50 - $19.75/hr

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that ... Onsite Shift: Monday-Friday, 8:30AM-5:00PM As a Warehouse Associate at Client you will be ...

Burlington

Store Manager

Pittsburgh, PA · On-site

$67K - $84K/yr

Handle personnel and associate relations issues. * Payroll budget management, workforce management and scheduling. * Facilitate effective communication and partnerships among the store team, district ...

Burlington

Store Manager

Philadelphia, PA · On-site

$70K - $88K/yr

Handle personnel and associate relations issues. * Payroll budget management, workforce management and scheduling. * Facilitate effective communication and partnerships among the store team, district ...

previous pagenext page

Showing results 21-40

All JobsWorkforce Management Associate JobsWorkforce Management Associate Jobs in Pennsylvania

Workforce Management Associate information

See Pennsylvania salary details

$9

$19

$31

How much do workforce management associate jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for workforce management associate in Pennsylvania is $19.06, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.24 per hour, depending on experience, location, and employer.

What are the main challenges a workforce management associate faces when balancing staffing needs with fluctuating business demands?

A Workforce Management Associate often encounters the challenge of aligning staffing levels with unpredictable changes in call volume or workload. This requires constant analysis of historical data, real-time monitoring, and effective communication with team leaders to adjust schedules quickly. Balancing employee preferences for shifts while meeting operational goals can also be complex. Success in this role involves adaptability, strong analytical skills, and collaboration with various departments to ensure staffing is both efficient and responsive to business needs.

What are the key skills and qualifications needed to thrive as a workforce management associate, and why are they important?

To thrive as a Workforce Management Associate, you need strong analytical skills, attention to detail, and a background in business, statistics, or a related field. Familiarity with workforce management software (such as Kronos or NICE), advanced Excel skills, and experience with forecasting or scheduling tools are typically required. Excellent communication, problem-solving abilities, and adaptability help you collaborate effectively and respond to shifting business needs. These skills ensure accurate staffing, efficient operations, and optimal resource utilization to support organizational goals.

What does a workforce management associate do?

A Workforce Management Associate is responsible for supporting the planning, scheduling, and optimization of staff within an organization to ensure efficient business operations. Their duties often include forecasting staffing needs, monitoring employee schedules, and analyzing workforce data to improve productivity. They may also assist with shift planning, real-time monitoring of attendance, and reporting on key performance metrics. This role is vital in industries like customer service, retail, or call centers, where matching staffing levels to demand is crucial. Strong analytical skills, attention to detail, and proficiency with workforce management software are important for this role.

What is the difference between Workforce Management Associate vs Workforce Analyst?

AspectWorkforce Management AssociateWorkforce Analyst
Required CredentialsTypically a bachelor's degree in business, analytics, or related field; certifications like Workforce Management Certification are commonSimilar credentials; often holds degrees in data analysis, business, or related areas; certifications like Workforce Management Certification are also valued
Work EnvironmentWorks in call centers, retail, or service industries managing staffing schedules and forecastsWorks in similar environments analyzing workforce data to optimize staffing and productivity
Employer & Industry UsageUsed by companies with large customer service or sales teams to plan staffingUsed by organizations to analyze workforce data and improve operational efficiency

Both roles focus on workforce planning and data analysis, with the Associate typically involved in scheduling and operational support, while the Analyst emphasizes data analysis and strategic insights. The roles often overlap but differ mainly in scope and depth of analysis.

What are the most commonly searched types of Workforce Management jobs in Pennsylvania? The most popular types of Workforce Management jobs in Pennsylvania are:
What are popular job titles related to Workforce Management Associate jobs in Pennsylvania? For Workforce Management Associate jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching Workforce Management Associate jobs in Pennsylvania look for? The top searched job categories for Workforce Management Associate jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Workforce Management Associate jobs? Cities in Pennsylvania with the most Workforce Management Associate job openings:
Workforce Management Associate jobs near you

Account Manager

TrueBlue

Muncy, PA • On-site

$55K - $68K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago

Job description

Overview:

In the role of Account Manager, you will be a leader at the center of the action. Responsible for overall site operations, you will manage annual revenues between $1 million - $5 million, regularly following up with end-user clients, who work with our associates, and executive-level facility managers to ensure that all strategic goals and objectives are met. 

Location: Muncie, PA

Essential Job Functions

  • Manage and provide guidance to the service team's daily operations
  • Responsible for actively building and maintaining a strong client relationship
  • Lead recruiting efforts to ensure sufficient staff levels
  • Oversee the process of interviewing, hiring, orientation, and training
  • Provide guidance or manage associate performance
  • Oversee scheduling, attendance, and shift meetings
  • Payroll approval and processing
  • Trend analysis and financial forecasting
  • Develop and implement a safety program
  • Audit and regularly report on KPIs to ensure all policies are executed in accordance with federal and organizational regulations

Education/Experience

  • High School diploma or GED with 3+ years of process management experience
  • Highly effective personnel and process management skills and techniques
  • Proven skills and knowledge on training, coaching, and performance evaluation
  • Knowledge of MS Office software: Excel, Outlook, PowerPoint, and Word 
  • Strong communication skills, both oral and written
  • Ability to solve complex problems, including finance
  • Strong interpersonal and customer service skills
  • Exceptional attention to detail

Salary Range: $55,067 - $68,833 annually, depending on experience and geographic location.

Please note that actual compensation offered may vary based on local pay requirements, and will meet or exceed state-specific minimum wage or salary thresholds.

Benefits and Well-Being:

We offer a competitive benefits package, including 6 paid holidays, 1 paid floating holiday and up to 20 days of Paid Time Off per year, Medical/Dental/Vision insurance, Company-matching 401(k) and Employee Stock Purchase Program, in addition to other programs and perks. More details about our benefits can be found here.

We consider qualified applicants with arrest and conviction records in accordance with applicable law.

TrueBlue, Inc. and its brands welcome and encourage applications from candidates with disabilities. Accommodations are available upon request for candidates taking part in the application or interview process. If you require disability-related accommodation during the application or interview process, please contact your Recruiter directly, Employee Relations at HR-Advice@trueblue.com, or 1-800-610-8920. TrueBlue, Inc. and its brands will consult with all applicants who request disability-related accommodation during the application or interview process to ensure that the accommodation provided takes into account the applicant's individual accessibility needs.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

Staff Management | SMX, a TrueBlue company, is a leading staffing partner specializing in contingent workforce management for manufacturing, fulfillment, and distribution facilities. With over 35 years of experience, we connect tens of thousands of associates each year with meaningful positions across North America, offering flexible temporary, seasonal and direct placement opportunities. 
Our proven onsite staffing model and personalized recruitment services ensure that our clients receive skilled support while candidates find positions that match their goals. Staff Management | SMX is dedicated to creating impactful partnerships, prioritizing safety, compliance, and innovation to meet evolving workforce needs.

Apply