Workforce Management Analyst Remote Jobs in New York

Crum & Forster (C&F) provides market leading property & casualty, accident & health, specialty and standard commercial lines insurance solutions. A true underwriting company, we have a 200-year history of helping our customers manage risk with laser-focused expertise, integrity and discipline. Our people are empowered to make decisions and problem-solve with you smartly and swiftly. Our annual gross written premium is 6.2 billion. C&F enjoys a financial strength rating of "A+" (Superior) by AM Best.

Our most valuable asset is our people. We have 3000 employees, and locations throughout the United States and India. With our employee-first focus, the Company is consistently recognized as a great place to work, earning multiple workplace and wellness awards, including the Great Place to Work® Award, Fortune 100 Best Companies to Work For, Fortune Best Workplaces for Parents, Fortune Best Workplaces for Millennials, and many others.

C&F is part of Fairfax Financial Holdings. For more information about C&F, please visit our website: www.cfins.com

Since 2000, Crum & Forster’s Accident & Health division (A&H) has offered a diverse portfolio of specialty insurance and reinsurance products nationwide. We place a strong focus on product development and creative distribution methods, along with excellent client service and support.

In addition to our robust domestic portfolio, which spans both special risk and medical solutions, A&H works on an international basis through various partnerships. Our global capabilities provide our partners with even broader flexibility in underwriting solutions.

The qualities and capabilities of Crum & Forster Accident & Health demonstrate our philosophy of building meaningful, long-term partnerships and our dedication to providing alternative strategies in an ever-changing insurance market.

Information about the Role, Line of Business and Team:

The Compliance Department is responsible for the submission of product filings (forms/rates/rules) to the respective state departments of insurance to support profitable business growth, as well as reviewing marketing materials for adherence to the various state unfair trade practices and advertising guidelines. In addition, the Compliance department works with the underwriting areas in ensuring that all policies and/or certificates are properly issued.

The Compliance Analyst should be comfortable operating independently and in team-settings, and is responsible for issuing policies, certificates, endorsements, applications, and other applicable product fulfillment to ensure compliance with laws, regulations, company guidelines, and underwriting intent.  Additionally, the Compliance Analyst will help maintain and enhance our forms library on Sharepoint as well as assist in automating our products into various systems and platforms.

The Compliance Analyst operates under the direction of the Compliance Manager and is responsible for the maintenance and regulatory compliance of assigned Accident & Health (A&H) and some Property & Casualty (P&C) products offered by Crum & Forster A&H Division.

What you will do for C&F:

• Prepare, develop and issue policy contracts, amendments and related forms as needed for complex product structures, in accordance with company policy and state regulations.
• Document and maintain policy issuance process and state availability guidelines for assigned products.
• Assist in policy automation efforts, including user acceptance testing of forms and benefit features.
• Assist in maintaining current forms library and publishing updates for both internal and external use.
• Maintain fulfillment status and regular reporting of fulfillment activity.
• Complete fulfillment requests timely and accurately, within established timeframes
• Respond timely to customer requests and where applicable, leverage technology to streamline the fulfillment process
• Collaborate with Underwriting, Claims, Legal, and Actuarial teams to deliver high-quality insurance products and respond timely to product inquiries
• Analyze with the ability to identify problematic language in marketing/advertisements as identified by guidelines applicable to that product, as assigned.
• Draft and file policy forms reflecting underwriting intent and consistent with regulatory requirements and current market standards for assigned lines of business, with support from Management where required
• Develop issue instructions and translate approved filings into product fulfillment and ensure that the approved product is operationalized
• Establish and maintain strong relationships with internal business units, external partners (such as TPAs and MGUs), and foster teamwork across the organization
• Perform other related duties, including short- or long-term projects, as assigned by the manager.

What you will bring to C&F:

• Bachelor’s degree (or equivalent experience) from an accredited college or university required
• 3 or more years of equivalent work experience in the insurance industry, ideally with direct exposure to one or more of the following A&H product lines: Travel, Ancillary Benefits, Stop Loss, Occupational Risk, Travel Medical, Special Risk, Pet, and/or Life Insurance.
• Demonstrated knowledge of insurance compliance laws and regulations. A&H Travel knowledge preferred.
• Proficient in Microsoft Office software, including Microsoft Word, Outlook, and Excel
• Excellent organizational, verbal, and written communication as well as interpersonal skills
• Flexible and open to an ever-changing, fast paced environment, based on the value of the business to the Division and direction of Manager
• Ability to work independently, prioritize and organize own work to meet deadlines
• Meticulous with a high degree of accuracy and ability to multitask
• Ability to manage conflict tactfully and effectively
• Strong research, decision-making, and analytical skills

• Competitive compensation package
• Generous 401K employer match
• Employee Stock Purchase plan with employer matching
• Generous Paid Time Off
• Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness, including your physical, mental and financial wellbeing
• A core C&F tenet is owning your career development, so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path
• A dynamic, ambitious, fun and exciting work environment
• We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community

At C&F you will BELONG

If you require special accommodations, please let us know. We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require special accommodations, please let us know

 For California Residents Only:  Information collected and processed as part of your career profile and any job applications you choose to submit are subject to our privacy notices and policies, visit https://www.cfins.com/onlineprivacypolicy/ca/noticeatcollection/  for more information.

Crum & Forster is committed to ensuring a workplace free from discriminatory pay disparities and complying with applicable pay equity laws.  Salary ranges are available for all positions at this location, taking into account roles with a comparable level of responsibility and impact in the relevant labor market and these salary ranges are regularly reviewed and adjusted in accordance with prevailing market conditions. The annualized base pay for the advertised position, located in the specified area, ranges from a minimum of $53,200.00 to a maximum of $100,000.00. The actual compensation is determined by various factors, including but not limited to the market pay for the jobs at each level, the responsibilities and skills required for each job, and the employee’s contribution (performance) in that role. To be considered within market range, a salary is at or above the minimum of the range. You may also have the opportunity to participate in discretionary equity (stock) based compensation and/or performance-based variable pay programs.

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