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Workforce Management Analyst Remote Jobs in Buffalo, NY

Onco360

Pharmacy Compliance Analyst

Buffalo, NY · Remote

Remote opportunity! Some Travel required - see details below. The right candidate will live within ... Strong project management skills. * Desired: Driven, energetic individual with experience of ...

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Workday HCM Reporting Analyst

Buffalo, NY · Remote

$40 - $50/hr

Workday HRIS Analyst Location ... REMOTE Duration: 6 months + Must be green card holder or US citizen MUST HAVE PERFECT WRITTEN AND ...

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Cayenta

(Remote) Support Analyst

Alabama, NY · Remote

As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... Collaborate with Environment Specialists, Product Management, R&D, Professional Services, and ...

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Workforce Management Analyst Remote information

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$37.3K

$94.5K

$167.1K

How much do workforce management analyst remote jobs pay per year?

As of Sep 2, 2026, the average yearly pay for workforce management analyst remote in Buffalo, NY is $94,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,200.00 and $128,300.00 per year, depending on experience, location, and employer.

What is a workforce management analyst?

A Workforce Management Analyst (Remote) is a professional who analyzes staffing needs, schedules, and workflow processes for organizations, typically from a remote location. They use data and forecasting tools to ensure the right number of employees are scheduled at the right times to meet business demands. Their responsibilities often include creating reports, monitoring performance metrics, and recommending improvements to optimize workforce efficiency. Working remotely, they collaborate with managers and teams using digital communication and workforce management software.

How does a remote workforce management analyst typically collaborate with on-site teams and other departments?

As a remote Workforce Management Analyst, you will frequently interact with on-site teams and cross-functional departments through virtual meetings, real-time messaging platforms, and collaborative project management tools. Regular communication with operations, HR, and IT is essential to align on staffing forecasts, scheduling needs, and process improvements. Building strong virtual relationships and maintaining clear, timely updates are key to ensuring your analyses and recommendations are effectively understood and implemented across the organization.

What are the key skills and qualifications needed to thrive as a workforce management analyst, and why are they important?

To thrive as a Workforce Management Analyst (Remote), you need strong analytical skills, proficiency in data interpretation, and experience with workforce planning, often supported by a bachelor’s degree in business, mathematics, or a related field. Familiarity with workforce management software (like NICE, Verint, or Genesys), advanced Excel skills, and sometimes certification in workforce management are typically expected. Excellent communication, attention to detail, and problem-solving abilities are crucial soft skills for collaborating across teams and adapting to dynamic environments. These combined skills ensure accurate staffing forecasts, efficient operations, and optimal service levels in remote and distributed workforces.

What is the difference between Workforce Management Analyst Remote vs Workforce Planning Analyst?

AspectWorkforce Management Analyst RemoteWorkforce Planning Analyst
Required CredentialsBachelor's in Business, Analytics, or related field; certifications like Workforce Management CertificationBachelor's in Business, Data Analytics, or related; often similar certifications
Work EnvironmentRemote, collaborative with teams via digital toolsTypically office-based or hybrid, depending on company
Employer & Industry UsageCommon in call centers, retail, healthcare, and tech companiesUsed in similar industries for strategic planning and forecasting
Search & Comparison IntentOften compared for remote roles with planning rolesRelated but more focused on long-term planning

The main difference is that Workforce Management Analysts focus on optimizing staffing and scheduling in a remote environment, while Workforce Planning Analysts concentrate on strategic workforce forecasting and planning, often in a more traditional or hybrid setting. Both roles require similar skills and certifications but differ in scope and work environment.

What are the most commonly searched types of Workforce Management Analyst jobs in Buffalo, NY?

The most popular types of Workforce Management Analyst jobs in Buffalo, NY are:

What are popular job titles related to Workforce Management Analyst Remote jobs in Buffalo, NY?

For Workforce Management Analyst Remote jobs in Buffalo, NY, the most frequently searched job titles are:

What job categories do people searching Workforce Management Analyst Remote jobs in Buffalo, NY look for?

The top searched job categories for Workforce Management Analyst Remote jobs in Buffalo, NY are:

What cities near Buffalo, NY are hiring for Workforce Management Analyst Remote jobs?

Cities near Buffalo, NY with the most Workforce Management Analyst Remote job openings:

Workforce Management Analyst Remote jobs near you
Infographic showing various Workforce Management Analyst Remote job openings in Buffalo, NY as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, 2% Contract, and 1% Nights. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution, with an average salary of $94,518 per year, or $45.4 per hour.

Senior Business Systems Analyst (Remote)

Cognizant Technology Solutions

Buffalo, NY • On-site, Remote

$120K - $141K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Cognizant rating

7.0

Company rating: 7.0 out of 10

Based on 87 frontline employees who took The Breakroom Quiz

59th of 72 rated business consultants

Job description

About the role
We are seeking a highly experienced Senior Business Systems Analyst to support strategic initiatives across Payments and AML/Financial Crime domains. The ideal candidate will combine strong business analysis skills with technical expertise to drive projects from discovery through implementation.
In this role, you will:
  • Lead requirements gathering, analysis, and delivery for Payments and AML initiatives.
  • Facilitate stakeholder workshops and translate business needs into functional requirements and user stories.
  • Create and maintain BRDs, functional specifications, process flows, and data mapping documents.
  • Perform source-to-target data mapping and analyze complex datasets using SQL.
  • Support NICE Actimize ActOne implementations, enhancements, and workflow improvements.
  • Collaborate with AML, Compliance, Operations, Product, and Technology teams to deliver effective solutions.
  • Support SIT/UAT testing, defect resolution, and production implementation activities.
  • Identify process improvement opportunities and recommend solutions to business and operational challenges.

Work model: Remote
We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a Remote position.
Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered:
  • 8+ years of experience as a Business Systems Analyst or similar role.
  • Strong Payments domain expertise including ACH, Wire Transfers, RTP, SWIFT, Settlement, and Clearing.
  • Experience with AML/Financial Crime systems and processes.
  • Knowledge of KYC, Transaction Monitoring, Sanctions Screening, and SAR processes.
  • Hands-on experience with NICE Actimize ActOne or related Actimize platforms.
  • Strong skills in requirements analysis, business process modeling, and data mapping.
  • Advanced SQL skills and experience analyzing large datasets.
  • Experience working in Agile environments with strong stakeholder management skills.

These will help you stand out:
  • Experience with NICE Actimize modules such as SAM, CDD, WLF, or ERCM.
  • Background in Commercial Banking, Treasury Services, or Payment Modernization programs.
  • Experience leading AML, Compliance, or Financial Crime initiatives.
  • Knowledge of Jira, Confluence, and enterprise workflow tools.
  • Strong analytical and problem-solving skills with the ability to influence stakeholders.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Important Disclaimers:
Please note: A few of our roles may require in-person interviews at Cognizant offices or client locations, depending on project or client needs.
Candidate must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
Salary and compensation:
The annual salary for this position will be between $120,000 to $141,500 per year depending on the experience and other qualifications of the successful candidate. This position is also eligible for Cognizant's discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant's applicable plans.
Applications will be received by September 7th, 2026.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
• Medical/Dental/Vision/Life Insurance.
• Paid holidays plus Paid Time Off.
• 401(k) plan and contributions.
• Long-term/Short-term Disability.
• Paid Parental Leave.
• Employee Stock Purchase Plan.
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization's unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India.

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