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Workforce Development Jobs in Webster, NY (NOW HIRING)

OR Shift Manager

Phelps, NY · On-site

$15.25 - $19.50/hr

Participate in recruitment, interviewing, and onboarding activities to support workforce development and retention. * Maintain accurate operational records, staffing documentation, and required ...

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Workforce Development information

See Webster, NY salary details

$26.6K

$60.6K

$119.8K

How much do workforce development jobs pay per year?

As of Jul 14, 2026, the average yearly pay for workforce development in Webster, NY is $60,599.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What is the difference between Workforce Development vs Career Counselor?

AspectWorkforce DevelopmentCareer Counselor
CredentialsVaries; often includes certifications in workforce or employment servicesTypically requires a counseling or career development certification or degree
Work EnvironmentGovernment agencies, community organizations, training centersEducational institutions, private practices, career centers
Employer & Industry UsageUsed by public and nonprofit sectors to improve employment ratesUsed by schools, private firms, and counseling agencies to guide individual careers

While both roles focus on employment and career paths, Workforce Development primarily involves creating programs and policies to improve employment opportunities at a community or organizational level. Career Counselors work directly with individuals to help them identify career goals and develop personal strategies. Understanding these differences helps job seekers and organizations choose the right support for their needs.

What is workforce development?

Workforce development refers to a wide range of activities, policies, and programs designed to create, sustain, and retain a skilled workforce that meets the current and future needs of employers. This field focuses on improving workers’ skills, connecting people to employment opportunities, and supporting career advancement. Workforce development can include job training, education, career counseling, apprenticeships, and collaboration between businesses, educational institutions, and government agencies. Its ultimate goal is to strengthen both individuals’ employability and the overall economic health of communities.

How do Workforce Development professionals typically collaborate with local employers and educational institutions?

Workforce Development professionals often serve as a bridge between local employers, training providers, and educational institutions. They regularly coordinate with businesses to identify current and future hiring needs, then partner with schools and community colleges to develop or enhance training programs that align with those needs. This collaborative approach ensures that job seekers are equipped with relevant skills and that employers have access to a qualified talent pipeline. Effective communication and relationship-building are key parts of the role, making networking and stakeholder management essential daily activities.

What are the key skills and qualifications needed to thrive in Workforce Development, and why are they important?

To excel in Workforce Development, you need expertise in career counseling, labor market analysis, and program management, often supported by a relevant degree or certifications such as CWDP (Certified Workforce Development Professional). Familiarity with workforce information systems, job-matching platforms, and data analysis tools is typically required. Outstanding communication, relationship-building, and problem-solving skills help professionals connect with job seekers and employers effectively. These skills ensure successful program outcomes, foster community partnerships, and enable individuals to achieve employment and career growth.
What job categories do people searching Workforce Development jobs in Webster, NY look for? The top searched job categories for Workforce Development jobs in Webster, NY are:
What cities near Webster, NY are hiring for Workforce Development jobs? Cities near Webster, NY with the most Workforce Development job openings:

$20 - $22/hr

Full-time

Retirement

Posted 12 days ago


Job description

Job Type
Full-time
Description
We are Hiring!
Job Posting: Employment Specialist
Location: Rochester, NY
Department: Housing Services
Employment Type: Full-Time, 40 hours
Schedule: M-F
Salary: $20.00-22.00
As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs.
If you're looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special!
General Description
The Employment Specialist supports individuals experiencing homelessness or transitioning into permanent housing by helping them achieve employment and income stability. This role provides individualized job readiness coaching, employment placement assistance, employer engagement, and ongoing retention support. The Employment Specialist works collaboratively with case managers, housing staff, community partners, and employers to help participants overcome barriers to employment and build long-term self-sufficiency. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma-informed care environment.
Essential Duties and Responsibilities
Client Support & Career Development
  • Conduct vocational assessments and identify participant strengths, interests, skills, and employment barriers.
  • Develop individualized employment plans with measurable goals and timelines.
  • Provide job readiness training, including resume development, interview preparation, workplace communication, and job search strategies.
  • Assist participants with online job applications, email setup, and digital literacy skills.
  • Support clients in obtaining employment-related documents such as identification, Social Security cards, work permits, and professional certifications.
  • Provide ongoing coaching and encouragement to help participants maintain motivation and employment progress.

Employment Placement & Employer Relations
  • Develop relationships with local employers, staffing agencies, training providers, and workforce development organizations.
  • Match participants with appropriate job opportunities based on skills, interests, and readiness.
  • Coordinate interviews, hiring events, and job fairs.
  • Advocate with employers on behalf of participants when appropriate.
  • Monitor participant employment retention and provide follow-up support after placement.

Case Coordination & Documentation
  • Collaborate closely with housing case managers, behavioral health providers, and external partners to coordinate services.
  • Maintain accurate and timely documentation in agency databases and case management systems.
  • Track employment outcomes, participant progress, and program performance metrics.
  • Participate in case conferences, staff meetings, and program planning activities.
  • Ensure confidentiality and compliance with agency policies and applicable regulations.
  • Support participants experiencing barriers related to housing instability, transportation, criminal justice involvement, mental health, substance use recovery, or gaps in employment history.
  • Assist clients in accessing supportive services, training programs, clothing resources, transportation assistance, and public benefits.
  • May require travel to shelters, housing sites, workforce centers, and employer locations.
  • Use trauma-informed, strengths-based, and culturally responsive approaches in all interactions.
  • Participates in relevant Agency meetings and/or trainings
  • Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops.
  • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse
  • Other duties as assigned

Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory directions and perform other related duties as required.
Requirements
Qualifications
Education:
  • Bachelor's degree in Social Work, Human Services, Psychology, Counseling, Workforce Development, or related field preferred.
  • Motivational Interviewing or Trauma-Informed Care training.

Experience:
  • Experience working with individuals experiencing homelessness, poverty, behavioral health challenges, or housing instability.
  • Experience with supported employment models, workforce programs, or housing-first programs.
  • Knowledge of workforce development practices, employment resources, and job placement strategies.
  • Strong communication, organizational, and relationship-building skills.
  • Knowledge of local labor market trends and community resources.
  • Ability to work effectively with diverse populations in a trauma-informed environment.
  • Bilingual skills preferred.
  • Proficiency with Microsoft Office and electronic case management systems.

Equivalent combination of education and experience will be considered
Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet.
Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS's corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law.
Top Benefits and Perks:
  • Competitive salary and 403b retirement plan
  • Generous time off package and work-life balance
  • Comprehensive benefits package
  • Supportive and collaborative environment
  • Opportunities for growth and development
  • Intrinsic reward of truly making a difference in people's lives

Join us and help make a positive impact on our community!
***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet
Salary Description
20.00-22.00