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Workforce Development Jobs in Massachusetts (NOW HIRING)

Rosie's Place

Director of Workforce Development

Boston, MA · On-site

$75K - $90K/yr

Job Type Full-time Description DIRECTOR OF WORKFORCE DEVELOPMENT Rosie's Place was founded in 1974 as the first women's shelter in the United States. Our mission is to provide a safe and nurturing ...

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$31.7K

$72.1K

$142.5K

How much do workforce development jobs pay per year?

As of May 29, 2026, the average yearly pay for workforce development in Massachusetts is $72,079.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,400.00 and $93,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Workforce Development, and why are they important?

To excel in Workforce Development, you need expertise in career counseling, labor market analysis, and program management, often supported by a relevant degree or certifications such as CWDP (Certified Workforce Development Professional). Familiarity with workforce information systems, job-matching platforms, and data analysis tools is typically required. Outstanding communication, relationship-building, and problem-solving skills help professionals connect with job seekers and employers effectively. These skills ensure successful program outcomes, foster community partnerships, and enable individuals to achieve employment and career growth.

How do Workforce Development professionals typically collaborate with local employers and educational institutions?

Workforce Development professionals often serve as a bridge between local employers, training providers, and educational institutions. They regularly coordinate with businesses to identify current and future hiring needs, then partner with schools and community colleges to develop or enhance training programs that align with those needs. This collaborative approach ensures that job seekers are equipped with relevant skills and that employers have access to a qualified talent pipeline. Effective communication and relationship-building are key parts of the role, making networking and stakeholder management essential daily activities.

What is workforce development?

Workforce development refers to a wide range of activities, policies, and programs designed to create, sustain, and retain a skilled workforce that meets the current and future needs of employers. This field focuses on improving workers’ skills, connecting people to employment opportunities, and supporting career advancement. Workforce development can include job training, education, career counseling, apprenticeships, and collaboration between businesses, educational institutions, and government agencies. Its ultimate goal is to strengthen both individuals’ employability and the overall economic health of communities.

What is the difference between Workforce Development vs Career Counselor?

AspectWorkforce DevelopmentCareer Counselor
CredentialsVaries; often includes certifications in workforce or employment servicesTypically requires a counseling or career development certification or degree
Work EnvironmentGovernment agencies, community organizations, training centersEducational institutions, private practices, career centers
Employer & Industry UsageUsed by public and nonprofit sectors to improve employment ratesUsed by schools, private firms, and counseling agencies to guide individual careers

While both roles focus on employment and career paths, Workforce Development primarily involves creating programs and policies to improve employment opportunities at a community or organizational level. Career Counselors work directly with individuals to help them identify career goals and develop personal strategies. Understanding these differences helps job seekers and organizations choose the right support for their needs.

What are the most commonly searched types of Workforce Development jobs in Massachusetts? The most popular types of Workforce Development jobs in Massachusetts are:
What are popular job titles related to Workforce Development jobs in Massachusetts? For Workforce Development jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Workforce Development jobs in Massachusetts look for? The top searched job categories for Workforce Development jobs in Massachusetts are:
What cities in Massachusetts are hiring for Workforce Development jobs? Cities in Massachusetts with the most Workforce Development job openings:
Workforce Development jobs near you
Infographic showing various Workforce Development job openings in Massachusetts as of May 2026, with employment types broken down into 1% Internship, 1% As Needed, 45% Full Time, 45% Part Time, 7% Contract, and 1% Nights. Highlights an 81% Physical, 13% Hybrid, and 6% Remote job distribution, with an average salary of $72,079 per year, or $34.7 per hour.
Director of Workforce Development

Director of Workforce Development

Rosie's Place

Boston, MA • On-site

$75K - $90K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

Job Type
Full-time
Description
DIRECTOR OF WORKFORCE DEVELOPMENT
JOB DESCRIPTION
Rosie's Place was founded in 1974 as the first women's shelter in the United States. Our mission is to provide a safe and nurturing environment to help poor and homeless women maintain their dignity, seek opportunity, and find security in their lives.
Over the years, we have become much more than a shelter. We are a multi-service community center that not only provides meals and shelter but also creates answers for thousands of women a year through wide-ranging support, housing, and education services. Rosie's Place relies on the generous support of individuals, foundations, and corporations and does not accept any city, state or federal funding.
OPPORTUNITY
The Director of Workforce Development reports to the Senior Director of Opportunity Programs and plays a vital role in program development, strategy implementation, and growth of Rosie's Place's workforce development program. This role leads the team of Workforce Development Advocates, manages the program budget, and ensures the delivery of high-quality training and career development services that promote confidence, skill-building, and long-term economic independence. The Director collaborates across departments and upholds Rosie's Place's mission and core values in all program operations.
KEY RESPONSIBILITIES:
Program Leadership & Strategy
  • Design and oversee efficient, guest-centered workforce development services aligned with Rosie's Place's mission and values.
  • Manage and maintain an equitable workload among Workforce Development Advocates.
  • Develop and manage collaborative partnerships across internal programs and external workforce development organizations, serving as a primary liaison to ensure effective coordination, timely and appropriate referrals, and expanded opportunities for guests.
  • Evaluate and implement service delivery models to adapt to the evolving needs of guests.
  • Stay current on the field of workforce development and community resources to inform and improve service delivery.
  • Champion diversity, equity, and inclusion across all aspects of the Workforce Development program.

Administrative Leadership & Team Management
  • Supervise, support, and evaluate Workforce Development Advocates through regular individual supervision, team meetings, and annual performance reviews, in alignment with Rosie's Place protocols.
  • Provide staff with targeted training and development opportunities aligned with individual goals and overall programmatic and organizational needs.
  • Lead the development and ongoing management of the Workforce Development Program's budget.
  • Oversee staffing, scheduling, and coverage for workforce development services, including remote and in-person operations.
  • Oversee the accuracy of guest records and ensure timely submission of all required reports.
  • Uphold strict confidentiality standards and safeguard guest privacy at all times.
  • Actively contribute to the Management Team, modeling leadership and representing the Workforce Development program in cross-program initiatives.
  • Ensure compliance with Rosie's Place policies, procedures and quality standards.
  • Develop and report on annual program goals through regular quarterly updates, and as requested.
  • Represent Rosie's Place in community settings, demonstrating professionalism and alignment with organizational values.
  • Perform additional duties as assigned by the Senior Director of Opportunity Programs.

Requirements
QUALIFICATIONS:
  • 5-7 years of experience in workforce development services, with a strong preference for work supporting marginalized or underserved communities.
  • At least 3 years of experience supervising staff, with demonstrated success in team leadership and performance management.
  • Deep commitment to social justice and the mission of Rosie's Place.
  • Strong interpersonal skills, sound judgment, and the ability to navigate complex and dynamic situations with composure.
  • Compassionate, diplomatic communicator with a guest-centered and service-oriented approach.
  • Proven ability to lead, motivate, and support a diverse team.
  • Highly organized and detail-oriented, with the ability to manage multiple priorities and meet deadlines effectively.
  • Proficiency in Microsoft Office and other commonly used software platforms.
  • Excellent verbal and written communication skills.
  • Reliable, adaptable, and collaborative team member with a proactive work ethic.

WORK EXPECTATIONS
We are a hands-on team and seek employees who are passionate about our work and service to our community. The Director of Workforce Development is a full-time, exempt position. While the Director of Workforce Development is eligible for a hybrid work schedule, they must work on-site at Rosie's Place during part of their work week and engage regularly with staff, guests, and volunteers. They are also expected to be flexible with their in-person days to participate in organization events and other work obligations. This position requires travel between Rosie's Place facilities and community locations.
We adopt safety protocols related to public health as we understand them, which all employees must follow. Among these protocols, we require all employees to be up to date with their yearly vaccinations. Requests for exemptions are considered.
COMPENSATION AND BENEFITS
The starting salary range for this position is $75,000-$90,000 commensurate with experience.
Rosie's Place offers a robust benefits package, including medical, dental and vision insurance, 403(b) retirement plan, pension contributions, paid vacation, and more.
SCHEDULE
Tuesday through Saturday, 9:00am-5:00pm, hybrid work arrangement that requires on-site presence on Saturdays, with other in-office days determined in alignment with organizational and programmatic needs.
HOW TO APPLY
Please submit your resume and cover letter through Rosie's Place's online portal to apply.
Commitment to Equity, Diversity and Inclusion
At Rosie's Place, we believe diversity, equity and inclusion are core components of justice. We commit to acting daily to dismantle injustice to ensure that opportunities and equitable outcomes are available to all members of our community regardless of individual characteristics including race, color, religion, national origin, gender, gender identity, age, sexual orientation or perceived ability.
Equal Opportunity Employer
We value diversity in our workplace and strongly encourage applications from individuals from all identities and backgrounds. We are an equal opportunity employer, and qualified candidates will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, age, sexual orientation, disability status, or any other characteristic protected by law
Salary Description
$75000-$90,000

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