Workforce Development Manager Jobs in Massachusetts

Job Title: Talent Acquisition & Workforce Development Manager

Reports To: Chief Human Resources Officer

Position Overview:

Under the Direction of the Chief Human Resources Officer (CHRO), the Talent Acquisition & Workforce Development Manager leads full-cycle recruitment while advancing a comprehensive workforce development strategy that supports Boston MedFlight’s mission, operational excellence, and long-term sustainability. This role partners closely with leadership to attract, develop, engage, and retain a high-performing workforce across clinical, aviation, and non-clinical teams. The position blends strategic recruitment expertise with workforce planning, onboarding, performance management, engagement, and retention initiatives.

Essential Responsibilities:

A. Talent Acquisition & Recruitment

•Lead full-cycle recruitment for clinical, aviation, and non-clinical roles across the organization.

•Partner with department leaders to understand hiring needs, role requirements, operational demands, and workforce plans.

•Develop and maintain pipelines of active and passive candidates using applicant tracking systems (ADP), job boards, social media, referrals, and professional networks.

•Draft, update, and publish job descriptions and postings that reflect organizational needs, regulatory requirements, and union agreements where applicable.

•Conduct candidate screening, interviews, reference checks, and coordination of selection processes.

•Track recruitment metrics, analyze trends, and prepare reports for leadership to support decision-making.

•Conduct salary market analyses and provide recommendations to the CHRO to support compensation planning.

•Create and maintain recruitment marketing materials and employment branding initiatives.

•Represent Boston MedFlight at job fairs, conferences, and industry networking events as needed.

B. Workforce Planning & Development

•Partner with the CHRO and leadership to align hiring strategies with long-term workforce planning and organizational goals.

•Support workforce development initiatives that build internal talent pipelines and leadership capability.

•Analyze workforce data to identify trends, gaps, and opportunities related to staffing, retention, and development.

•Collaborate with leaders to support succession planning and career pathway development.

C. Onboarding & Integration

•Oversee onboarding programs to ensure new hires experience a smooth transition into the organization.

•Ensure onboarding reinforces Boston MedFlight’s mission, values, culture, compliance, and safety requirements.

•Partner with managers to support effective integration of new employees into operational teams.

D. Performance Management

•Manage performance evaluation process with support from HR Associate.

•In coordination with CHRO, develop electronic performance evaluation platform and train managers in utilization to replace current system.

•Manage ongoing performance review cycles, goal-setting processes, and related timelines.

•Train and support managers to deliver fair, consistent, and compliant performance evaluations.

•Collaborate with HR leadership on performance improvement strategies and talent development planning.

•Coordinate leadership trainings and mandatory (non-clinical) trainings for staff for professional development.

E. Engagement & Retention

•Support employee engagement initiatives aimed at improving retention, morale, and organizational effectiveness.

•Analyze engagement and retention data to recommend and implement improvement strategies.

•Support initiatives that strengthen leadership effectiveness, employee connection to mission, and workplace culture.

F. Supervisory oversight

•Shared Supervision of the HR Associate with the HR Operations Manager to facilitate the

onboarding and performance evaluation process.

Qualifications:

•Bachelor’s Degree in Human Resources, Organizational Development, Business or a related field.

•Minimum of 3+ years of experience in recruitment; broader HR or workforce development experience strongly preferred.

•Demonstrated expertise in sourcing strategies, candidate assessment, interviewing, and recruitment technology.

•Experience with applicant tracking systems (ADP preferred), job boards, and recruitment marketing tools.

•Familiarity with healthcare or mission-driven nonprofit environments is a plus.

•Strong analytical, organizational, and communication skills.

•Ability to manage multiple priorities in a fast-paced, high-accountability environment.

•High degree of professionalism, discretion, and confidentiality.

•Proficiency with social media platforms for recruitment and employer branding.

•Fluency in English (read, write, speak, comprehend).

Notes:

•This is a Full-time, exempt position.

•Predictable weekday availability required; hybrid schedule (on-site and remote).

•Ability to travel locally as needed; may require occasional travel for conference recruiting

•Must successfully pass FBI and/or CORI background checks.

•Requires current COVID-19 and seasonal influenza vaccinations, subject to approved medical or religious exemptions.

Equal Employment Opportunity Statement:

Boston MedFlight is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status.

Reasonable Accommodation Statement:

If you require a reasonable accommodation to complete any part of the application process or to perform the essential functions of a position, please contact HumanResources@bostonmedflight.org.