Workforce Development Program Manager Jobs in Dallas, TX

Job Title: Workforce Development Specialist-ES

Reports To: Business Services Manager

Location: North Central Texas

Employment Type: Full Time, Non-Exempt Employee

Job purpose

Career Team is seeking a Workforce Development Specialist ES to join our team. This role will be responsible for providing Employer Services (ES) required under the Wagner Peyser Act (WPA), to jobseekers and employers in a Workforce Solutions Office.

Duties and responsibilities

• Establish and maintain professional business relationships with local businesses and organizations through consistent outreach to meet the needs of local labor market and in-demand industry sectors.
• Assist employers with WorkinTexas.com registration to post job orders, fill jobs by recruiting, screening, and referring qualified job seekers who meet job requirements.
• Plan and execute recruiting and hiring events for employers across industries and diverse job seekers using in-person and virtual platforms
• Deliver presentations to employers and program participants about employment opportunities and labor market information via in-person and virtual platforms
• Refer employers to the Business Services Unit to negotiate and develop transitional and permanent job opportunities agreements with businesses for On-the-Job Training, Subsidized Work Experience, Transitional Jobs, and other programs as needed
• Conduct employer follow-up to assess service quality and quantity of referrals
• Ensure all farmworkers are informed about the terms and conditions of employment set forth in intrastate and interstate clearance orders.
• Work with Center Manager and program staff to match job seekers to work-based learning opportunities
• Refer jobseekers to appropriate live, virtual workshops, orientations, financial and basic literacy services and community resources to maximize job placement opportunities and remove barriers.
• Provide career planning and advisement services to assist with job placement, advancement, and retention
• Review individual employment/placement plans, identify barriers, and refer customers to appropriate resources to overcome barriers
• Record and document services and data enter a case note in WorkInTexas.com for job seekers and employers to demonstrate compliance with the Wagner Peyser services.
• Assist in tracking program participants for successful participation and report on job placements and new employer partnerships
• Track and monitor when job seekers find work on their own, or receive services that support employment placement and retention
• Collect and file (electronically) all required documentation to support data accuracy, compliance and performance outcomes (10 week claimant, TTA, STARR), within the required timelines.
• Ensure the security and confidentiality of customers' personal identity data
• Comply with the priority of service requirements, along with the nondiscrimination and complaint procedures for workforce services.
• Approach each day and task with a "ZAG" mindset
• Other duties as assigned by your immediate supervisor, which are consistent with the responsibilities of your position and the evolving needs of the business.

Qualifications

• At least a High School diploma and at least two years full-time experience with direct, human resource recruiting, social work, case management, business consulting, or workforce development
• Strong understanding of workforce solutions, job placement strategies, and employer engagement practices
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with businesses
• Proven ability to analyze data, identify trends, and provide strategic recommendations to improve business outcomes
• Familiarity with labor market trends, employment laws, and regulations affecting businesses
• Proficiency in Microsoft Office Suite and CRM software for managing client relationships
• Ability to work independently and collaboratively within a team environment
• Strong organizational skills, attention to detail, and the ability to manage multiple projects simultaneously
• Commitment to delivering high-quality consulting services and achieving client satisfaction
• Flexibility to adapt to changing priorities and business needs
• Strong relationship building skills with the ability to gather information and provide exceptional solutions that exceed expectations is critical
• Ability to multi-task in a fast-paced environment with strong listening and problem-solving skills
• Ability to work independently with minimal supervision and effectively as part of a team
• A Valid Driver's License

Additional Skills / Knowledge

• Bilingual or Multilingual
• Training in Trauma Informed Care, evidence-based practice, and/or whole family services

Benefits

• Medical Benefits
• Dental Benefits
• Vision Benefits
• Life Insurance
• Short & Long Term Disability Benefits
• 401k (90 days after employment)
• Paid Time Off (PTO)
• Paid Holidays

Pay Range: $45,000-$55,000 annually

Travel: 25% within and outside the designated worksite.

Job Site: Onsite