Workforce Development Manager Jobs in West Point, NY

Residential Program Manager (QIDP) – Direct Hire
Location:
White Plains, NY
Employment Type:
Full-Time | Direct Hire
Pay Rate:
$28.00–$30.00 per hour + Benefits
Schedule:
Full-Time | 37.5 Hours Per Week
Must work one weekend day each week
Flexible availability required for days, evenings, and occasional overnights
Job Overview:
We are seeking a dedicated Residential Program Manager (QIDP) to oversee services and supports for individuals with intellectual and developmental disabilities across residential and community-based programs. This leadership role is responsible for ensuring person-centered care, regulatory compliance, program quality, staff supervision, and positive outcomes for the individuals served.
The ideal candidate has experience in the developmental disabilities field, strong leadership skills, and a commitment to promoting independence, dignity, and inclusion.
Residential Program Manager Responsibilities:

• Coordinate and oversee services across residential and community-based programs

• Develop, implement, and monitor individualized goals, support plans, and programming

• Collaborate with families, Care Managers, clinicians, and outside providers to ensure continuity of care

• Attend Life Plan and interdisciplinary meetings and ensure required documentation is completed accurately and on time

• Monitor program operations, quality standards, and regulatory compliance

• Supervise, coach, train, and evaluate direct support staff

• Ensure incidents, investigations, and corrective actions are documented and addressed appropriately

• Conduct program observations and support quality improvement initiatives

• Monitor staffing coverage and ensure individuals receive quality care and support

• Maintain communication with families, guardians, and stakeholders

• Assist with audits, inspections, and compliance reviews

• Support crisis intervention efforts and emergency response activities as needed

Qualifications & Experience:

• Bachelor's Degree in Human Services, Psychology, Social Work, Special Education, Rehabilitation, or a related field required

• Minimum 1 year of experience working with individuals with intellectual and developmental disabilities or in a related human services setting

• Experience with service coordination, person-centered planning, case management, or program oversight preferred

• Previous supervisory or leadership experience preferred

• Knowledge of OPWDD regulations and developmental disability services preferred

• Strong communication, documentation, organizational, and staff development skills

• Valid New York State Driver's License required

• Ability to travel between program locations in White Plains, Fishkill, Wappingers Falls, Brewster, and Carmel

• Ability to obtain and maintain required certifications, including AMAP and agency vehicle certification

Why Join This Opportunity?

• Direct hire position with comprehensive benefits

• Opportunity to make a meaningful impact in the lives of individuals with developmental disabilities

• Leadership role with growth potential

• Collaborative and mission-driven team environment

• Diverse responsibilities including program management, staff development, and service coordination

• Stable full-time schedule with long-term career potential

Apply Now!
If you have a background in Human Services, Developmental Disabilities, OPWDD programs, Social Work, Psychology, or Residential Program Management, and are passionate about supporting individuals in achieving meaningful outcomes, apply today for immediate consideration for this Residential Program Manager (QIDP) opportunity in White Plains, NY.
#ZR
#Medical2026

Ethan Allen Workforce Solutions offers job seekers and employers the most complete, leading-edge employment services in the Hudson Valley.

Whether you are looking for employment opportunities, quality employees or off-site personnel services such as payroll, employee benefits or risk management, we are experts in meeting the needs of workers and companies across the Hudson Valley!