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Workflow Manager Jobs in Kentucky (NOW HIRING)

Ecm Tek Llc

CCM Developer

Glasgow, KY · Remote

Remote Job Type: Full-time We seek a skilled and experienced Customer Communications Management (CCM) Developer to join our team. As a CCM Developer, you will be responsible for designing, developing ...

Approved Auto of America

Service Manager

Louisville, KY · On-site

They are responsible for daily workflows, team development, policy implementation, and maintaining ... Hiring, training, scheduling, performance management, and motivating service staff (technicians ...

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All JobsWorkflow JobsWorkflow Manager JobsWorkflow Manager Jobs in Kentucky

Workflow Manager information

See Kentucky salary details

$32.7K

$49K

$84K

How much do workflow manager jobs pay per year?

As of Jul 15, 2026, the average yearly pay for workflow manager in Kentucky is $48,981.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,063.00 and $47,129.00 per year, depending on experience, location, and employer.

How does a Workflow Manager typically collaborate with cross-functional teams to optimize business processes?

As a Workflow Manager, you will routinely work with teams from operations, IT, and business units to streamline and improve organizational processes. This often involves facilitating meetings, gathering feedback, and mapping out existing workflows to identify inefficiencies or bottlenecks. You’ll coordinate closely with stakeholders to implement automation tools or process changes, ensuring everyone is aligned and trained on new procedures. Strong communication and project management skills are essential to successfully drive these initiatives and foster a culture of continuous improvement.

What is the difference between Workflow Manager vs Operations Coordinator?

AspectWorkflow ManagerOperations Coordinator
Primary RoleOversees and optimizes work processes and workflowsCoordinates daily operational activities and supports team functions
Required CredentialsTypically requires a degree in business, management, or related field; certifications in project management are commonOften requires a high school diploma or associate degree; relevant experience in operations
Work EnvironmentOffice setting, often in industries like manufacturing, logistics, or ITOffice environment, supporting various departments in similar industries
Employer & Industry UsageUsed by companies aiming to streamline workflows and improve efficiencyUsed by organizations managing daily operational tasks and team coordination

While both roles support organizational efficiency, a Workflow Manager focuses on designing and improving work processes, whereas an Operations Coordinator handles daily operational tasks and team support. Understanding these differences helps in selecting the right career path or job role.

What skills are needed for workflow management?

Workflow managers need strong organizational and problem-solving skills to optimize processes and improve efficiency. They should be proficient in project management tools, have good communication abilities, and understand business operations. Knowledge of data analysis and process improvement methodologies like Lean or Six Sigma can also be beneficial.

What are the four types of workflows?

In a workflow management context, the four main types of workflows are sequential, parallel, state machine, and rule-based workflows. Sequential workflows follow a linear process, while parallel workflows allow tasks to run simultaneously. State machine workflows change states based on events, and rule-based workflows make decisions based on predefined rules, often used in automation and process optimization.

What does a Workflow Manager do?

A Workflow Manager is responsible for designing, implementing, and optimizing business processes within an organization. They oversee how tasks, information, and documents flow between teams and systems to ensure efficiency and productivity. Workflow Managers use specialized software to automate repetitive tasks, monitor process performance, and resolve bottlenecks. Their role often involves collaborating with various departments to streamline operations and support organizational goals.

What are the key skills and qualifications needed to thrive as a Workflow Manager, and why are they important?

To thrive as a Workflow Manager, you need strong organizational skills, process optimization expertise, and experience with project management, often supported by a degree in business or a related field. Familiarity with workflow automation tools (such as Asana, Trello, Jira, or Monday.com) and process mapping software is typically required. Exceptional communication, problem-solving abilities, and leadership skills help you effectively coordinate teams and drive process improvements. These competencies are essential for ensuring efficient operations, reducing bottlenecks, and achieving organizational goals.

What does workflow management do?

Workflow management involves designing, executing, and monitoring processes to ensure tasks are completed efficiently and in the correct order. It helps streamline operations, improve productivity, and often uses tools like workflow software or project management systems. Workflow managers coordinate team activities and optimize resource use to meet organizational goals.

What jobs in the US pay 300,000 a year?

For a Workflow Manager, salaries of $300,000 or more are typically found in senior or executive-level roles such as Director or Vice President of Operations, especially in large organizations or industries like technology, finance, or consulting. These positions often require extensive experience, leadership skills, and advanced certifications, and may include bonuses or stock options that contribute to total compensation.
What are the most commonly searched types of Workflow jobs in Kentucky? The most popular types of Workflow jobs in Kentucky are:
What are popular job titles related to Workflow Manager jobs in Kentucky? For Workflow Manager jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Workflow Manager jobs in Kentucky look for? The top searched job categories for Workflow Manager jobs in Kentucky are:
What cities in Kentucky are hiring for Workflow Manager jobs? Cities in Kentucky with the most Workflow Manager job openings:
Workflow Manager jobs near you
Infographic showing various Workflow Manager job openings in Kentucky as of July 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $48,981 per year, or $23.5 per hour.
Account Manager- Commercial Insurance

Account Manager- Commercial Insurance

Insurance Office of America

Covington, KY

Full-time

Medical, Retirement

Posted 15 days ago

Insurance Office Of America rating

8.9

Company rating: 8.9 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

44th of 281 rated insurance

Job description

Job Description:

Commercial Insurance Account Manager
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace.Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours.To view our branch locations, please visit: ioausa.com/locations

About the Role:

We are seeking insurance professionals with 2 to 5 years of commercial insurance experience and an active P&C license, for current opportunities within our Account Management career path based on experience and licensing. Multiple experience levels considered, including Account Associate, Senior Account Associate and Account Manager Associate opportunities.

Provide administrative, technical, and customer service support to the account team and assigned clients. This role ensures accurate policy processing, supports new and renewal business, and maintains high service standards while minimizing risk exposure.

The scope, autonomy, and complexity of responsibilities increase by level, ranging from task execution (Account Associate) to independent account management and technical advisory (Account Manager Associate).

Core Responsibilities (All Levels)

Client Service & Support

  • Deliver proactive, responsive service to clients and internal teams
  • Communicate workload status and resolve service requests efficiently
  • Support strong client and team relationships

Policy Administration

  • Process endorsements, audits, cancellations, reinstatements
  • Manage certificates, ID cards, binders, invoices, and related documents
  • Support policy issuance and documentation accuracy

Business & Renewal Support

  • Assist or lead new and renewal business processes
  • Prepare submissions and proposals
  • Gather underwriting information and documentation

Systems & Workflow Management

  • Maintain accurate client and policy data in systems
  • Monitor activities and ensure timely task completion

Billing & Compliance

  • Resolve billing discrepancies and support collections
  • Ensure adherence to policies and minimize errors & omissions exposure

Level Differentiation

Account Associate (AA) (Non-Exempt)- Foundational

  • Executes transactional and administrative tasks
  • Supports workflows under close supervision
  • Assists with submissions and policy processing
  • Focused on accuracy, timeliness, and task completion

Senior Account Associate (SAA) (Non-Exempt)- Intermediate

  • Independently manage small or low-complexity accounts
  • Tracks renewals and ensures timely processing
  • Performs underwriting preparation and loss run analysis
  • Evaluates and negotiates coverage/pricing
  • Prepares proposals and binds coverage
  • Provides guidance to junior staff

Account Manager Associate (AMA) (Exempt) - Advanced

  • Operates with minimal supervision and increased autonomy
  • Manages full customer service lifecycle (billing, claims, coverage)
  • Leads renewal strategy, negotiation, and execution
  • Performs in-depth coverage analysis and advisory support
  • Handles more complex accounts and escalations
  • Demonstrates advanced technical expertise and leadership

Differences Summary

  • Account Associate: Task-driven, execution-focused, entry-level support
  • Senior Account Associate: Independent contributor, analytical, manages smaller accounts
  • Account Manager Associate: Advanced expertise, owns client experience, near Account Manager level

What We Offer:

  • Competitive salaries and bonus potential
  • Company-paid health insurance
  • Paid holidays, vacations, and sick time
  • 401K with employer match
  • Professional growth and career progression opportunities
  • Respectful culture and work/family life balance
  • Community service commitment
  • Supportive teammates and a rewarding work environment


What to Expect(Application Process):

  • 30-Minute Phone Screen, Online Assessments, and Interview(s)

Salary Range

The expected pay range for this position is 45-75K annually, depending on role, experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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