$180 - $250/hr
Coinme is a licensed crypto financial services company operating the world's largest network of ... Manage fraud detection rules, thresholds, velocity limits, and models tuned against false-positive ...
New
$180 - $250/hr
Coinme is a licensed crypto financial services company operating the world's largest network of ... Manage fraud detection rules, thresholds, velocity limits, and models tuned against false-positive ...
New
$180 - $250/hr
Coinme is a licensed crypto financial services company operating the world's largest network of ... Manage fraud detection rules, thresholds, velocity limits, and models tuned against false-positive ...
New
$150 - $210/hr
This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts. Our global team is a diverse group of experienced ...
$150 - $210/hr
This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts. Our global team is a diverse group of experienced ...
$25.6K - $31.7K
5% of jobs
$31.7K - $37.7K
11% of jobs
$41.4K is the 25th percentile. Wages below this are outliers.
$37.7K - $43.7K
15% of jobs
$43.7K - $49.8K
14% of jobs
The median wage is $52.1K / yr.
$49.8K - $55.8K
14% of jobs
$55.8K - $61.9K
12% of jobs
$65.3K is the 75th percentile. Wages above this are outliers.
$61.9K - $67.9K
9% of jobs
$67.9K - $73.9K
7% of jobs
$73.9K - $80K
6% of jobs
$80K - $86K
4% of jobs
$86K - $92.1K
3% of jobs
$25.6K
$57.2K
$92.1K
| Aspect | Crypto Account Manager | Crypto Customer Support Specialist |
|---|---|---|
| Required Credentials | Financial certifications, blockchain knowledge | Customer service skills, basic crypto understanding |
| Work Environment | Client-facing, strategic planning | Support center, troubleshooting |
| Employer & Industry Usage | Crypto exchanges, financial firms | Crypto exchanges, wallets, platforms |
| Search & Comparison Intent | Managing accounts, client relations | Assisting users, resolving issues |
The Crypto Account Manager focuses on managing client accounts, building relationships, and providing strategic advice, often requiring financial certifications. In contrast, the Crypto Customer Support Specialist primarily handles user inquiries, troubleshooting, and technical support. Both roles are essential in the crypto industry but differ in responsibilities, skills, and daily tasks.
For Crypto Account Manager jobs in Kentucky, the most frequently searched job titles are:
The top searched job categories for Crypto Account Manager jobs in Kentucky are:

$180 - $250/hr
Other
Medical, Retirement
This job post has expired today. Applications are no longer accepted.
Coinme is a licensed crypto financial services company operating the world's largest network of cryptocurrency kiosks across 40,000+ locations in the US. Through its mobile app, digital wallet, and enterprise Crypto-as-a-Service (CaaS) API infrastructure, Coinme enables seamless cash-to-crypto gateways, payment processing, and liquidity solutions for consumer and institutional partners.
Role SummaryThe Director of Payments & Risk owns Coinme’s fraud defense strategy and AI-augmented risk operations end-to-end. In this player-coach role, you will design risk defense architecture across card processors, fraud vendors, and banking partners while building and governing agentic AI workflows that scale risk detection and maintain auditability.
Key ResponsibilitiesDetection Architecture: Manage fraud detection rules, thresholds, velocity limits, and models tuned against false-positive versus fraud-capture trade-offs.
Evidence-Based Investigations: Lead crisis response and fraud forensics across vendor logs, application telemetry, and card processor responses.
AI-Native Risk Operations: Design and govern autonomous AI agent workflows for queue triage, decline forensics, fraud-ring detection, and chargeback evidence assembly.
Root-Cause Remediation: Drive system fixes across upstream product, compliance, and account lifecycle workflows rather than creating permanent downstream workarounds.
Vendor & Ecosystem Governance: Manage commercial and technical relationships with fraud vendors, card processors, sponsor banks, and platform partners.
Payments & Fraud Depth: Deep domain expertise in card rails (authorization/decline mechanics), chargeback dispute rules (Visa/Mastercard), ACH, and crypto-side risk flows.
Platform & Data Fluency: Hands-on experience with modern fraud platforms (e.g., Sardine, Sift, SEON, Kount, Forter) and proficiency in SQL for raw log telemetry analysis.
AI-Native Operations: Experience building, setting guardrails for, and governing AI-assisted operational workflows or agentic automation.
Incident & Crisis Leadership: Demonstrated ability to make rapid, evidence-based decisions during live security or fraud incidents.
Direct experience with the Sardine platform, TabaPay, or card processor integrations.
Familiarity with blockchain analytics tooling (e.g., TRM Labs, Chainalysis, Elliptic) and on-chain wallet investigations.
BSA/AML and SAR familiarity, including SAR-aware evidence handling and account lock/reactivation policies.
Experience building with LLM agent frameworks (e.g., Claude Code, Agent SDKs) or dbt/modern data stacks.
Relevant professional certifications such as CFE, CAMS, or FRM.
Healthcare: 100% company-covered health insurance options for both employees and dependents.
Compensation: Competitive pay with annual performance bonuses.
Time Off & Stipends: Discretionary Time Off (DTO) plus a $600 professional development reimbursement allowance.
401(k): Retirement investment program.