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Workflow Administrator Jobs (NOW HIRING)

... Certified Workflow Administrator Electronic Document Management Hyland OnBase Administration Scanner Configuration Workflow Experience in C Experience in SQL Server database design TSQL stored ...

OnBase Certified Workflow Administrator, OnBase Certified Advanced Workflow Administrator, OnBase Certified Application Programming Interface (API) professional. * Knowledge of and experience with ...

Administer and support embedded DealHub CPQ functionality, including quoting workflows, product and pricing rules, approval processes, quote templates, and Salesforce integration points * Support ...

The position requires developing ETL pipelines, Delta Lake architecture, and Data Lakehouse optimization for DoD analytics and mission-critical data workflows. * Administrators will implement ...

OnBase Certified System Administrator (OCSA) is a must ; and OnBase Certified Workflow Administrator (OCWA) certification preferred. * Experience with Unity Forms design. * Deep understanding of ...

OnBase Certified System Administrator (OCSA) is a must ; and OnBase Certified Workflow Administrator (OCWA) certification preferred. * Experience with Unity Forms design. * Deep understanding of ...

OnBase Certified System Administrator (OCSA) is a must ; and OnBase Certified Workflow Administrator (OCWA) certification preferred. * Experience with Unity Forms design. * Deep understanding of ...

SYSTEM ADMINISTRATOR 3

Ventura, CA · On-site

$120K - $140K/yr

Manage the functional requirements, processes, and workflows. * Administer Secure Cloud Computing Architecture (SCCA) services, including Microsoft Defender for Cloud, Microsoft Defender XDR ...

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Workflow Administrator information

What are Workflow Administrators?

Workflow Administrators are professionals responsible for managing and optimizing an organization's workflow systems and processes. They configure, monitor, and maintain workflow management tools to ensure tasks and documents move efficiently through various stages and departments. These administrators troubleshoot issues, implement automation, and collaborate with different teams to improve productivity and compliance. Their role often requires a strong understanding of both technical systems and business processes.

What are some common challenges Workflow Administrators face when managing process automation across different departments?

Workflow Administrators often encounter the challenge of integrating diverse departmental processes and ensuring that automated workflows are both efficient and compliant with each team's requirements. Communication gaps between departments can cause delays or misunderstandings, so strong collaboration and documentation skills are essential. Additionally, Workflow Administrators must continuously monitor, troubleshoot, and optimize workflows to adapt to evolving business needs and technology updates.

What are the key skills and qualifications needed to thrive as a Workflow Administrator, and why are they important?

To thrive as a Workflow Administrator, you need strong organizational skills, attention to detail, and experience with process optimization, often supported by a degree in business administration or a related field. Familiarity with workflow management software like Microsoft Power Automate, ServiceNow, or Jira, as well as basic database or reporting tools, is typically required. Outstanding problem-solving abilities, communication skills, and the capacity to manage multiple tasks simultaneously are essential soft skills for this role. These skills ensure efficient process management, seamless collaboration, and continuous improvement of organizational workflows.

What is the difference between Workflow Administrator vs Business Analyst?

AspectWorkflow AdministratorBusiness Analyst
Required CredentialsTypically certifications in workflow management or process improvement, such as BPM certificationsOften holds degrees in business, IT, or related fields; certifications like CBAP or CCBA are common
Work EnvironmentWorks within operations or IT teams, managing workflow systems and processesWorks across departments to analyze business needs and recommend solutions
Employer & Industry UsageUsed in industries like finance, healthcare, and manufacturing for process optimizationCommon in consulting, finance, and technology sectors for project and process analysis

The Workflow Administrator focuses on managing and optimizing workflow systems and processes within organizations, ensuring smooth operations. In contrast, the Business Analyst analyzes business needs, gathers requirements, and recommends solutions to improve efficiency. While both roles require understanding of processes, the Workflow Administrator is more technical and system-focused, whereas the Business Analyst emphasizes analysis and communication.

More about Workflow Administrator jobs
Infographic showing various Workflow Administrator job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 92% Full Time, 5% Part Time, and 2% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution.
OnBase System Administrator

OnBase System Administrator

Ask IT consulting

Paxtonia, PA

Other

Posted 21 days ago


Job description

Company Description

Ask ITC Inc. which is backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services.

Ask IT is a minority-owed enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction.

Job Description

Completed Description: DOC & PBPP require the services of a Hyland OnBase System Administrator to support Parole OnBase implementation. This administrator will be responsible to provide day to day application administration and maintenance, as well as support PBPP in our effort to migrate more parole processes from papber-based records to electronic records. This OnBase System Administrator will both maintain PBPP's existing OnBase solutions and continually refine the ability to recognize when and how PBPP's solutions should evolve to meet the needs of growing and changing business. This OnBase System Administrator will also serve as the principal point of contact for all hardware, database software and application software that interacts with or supports the OnBase solutions. Experience with OnBase development and workflow design and engineering will be highly desired. Hyland OnBase Certified System Administrator (OCSA) is highly desired and Hyland OnBase Certified Workflow Administrator (OCWA) would be a plus.

Specific Duties:

1. Served as the main technical lead with PBPP's Hyland OnBase solutions.

2. Maintain and support the operation of the OnBase solutions.

3. Support installation of the solution.

4. Facilitate changes to the application utilizing OnBase Configurator.

5. Assist with testing and migration of OnBase changes on development, SIT, UAT and Production environments.

6. Develop and/or assist with the development of appropriate test strategies, test plans and scripts, and related documentation.

7. Assist in the creation of test plans and perform functional, regression, and integration testing associated with changes made to OnBase as part of the Service Delivery Program.

8. Document defects and review, evaluate, prioritize, and resolve OnBase software issues reported during testing

9. Work with Hyland Software for technical support as needed.

10. Conduct and/or assist with quality assurance/control activities, including software testing and quality reviews of requirements, test plans, design specifications, and code.

11. Provide OnBase and OnBase custom integration technical support to Customer. e.g. assisting testers, etc.

12. Provide documentation to Customer of changes performed to OnBase Workflow configurations and conduct knowledge transfer of developed work units to technical staff.

13. Assist with discovery and documentation of business requirements for OnBase solutions.

14. Validate technical specifications and infrastructure requirements with the OnBase solution engineer.

15. Assist with end user training.

16. Responding to questions concerning product capabilities.

17. Planning future growth of the OnBase solutions within PBPP.

Additional Information

All your information will be kept confidential according to EEO guidelines.


Ask IT Consulting logo

About Ask IT Consulting

Sourced by ZipRecruiter

Ask IT Consulting, based in Holtsville, NY, US, is a dynamic player in the IT and business solutions industry. Their services portfolio, as outlined on their official website (askitc.com), spans across a broad spectrum which includes IT consulting, talent management, digital and technology solutions. Founded with the goal to provide clients with the highest quality IT services, the company has steadily evolved and expanded as a leading resource, maintaining a powerful presence in the fields of information technology and business solutions alike. Ask IT Consulting believes firmly in its core values, which pivots upon integrity, excellence, respect, commitment, and diversity. As part of its mission, the company strives to deliver innovative and effective solutions for their clients that are tailored to meet their unique needs and objectives.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Holtsville, NY, US

Year founded

2008

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