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Work From Home Help Desk Jobs in Rochester, NY (NOW HIRING)

Work from home; Telecommute * Provide psychiatric treatment services * Treat and prescribe with medication as needed * Part-time/ Full-time hours available Benefits: * Competitive Hourly Rate

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Showing results 41-60

Work From Home Help Desk information

See Rochester, NY salary details

$13

$24

$38

How much do work from home help desk jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for work from home help desk in Rochester, NY is $24.97, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $28.46 per hour, depending on experience, location, and employer.

What is a work from home help desk?

Work from home help desk jobs involve providing technical support and assistance to customers or employees remotely, usually via phone, email, or chat. These roles typically require troubleshooting software or hardware issues, answering questions, and guiding users through solutions from a home office. Employers often look for candidates with good communication skills, basic IT knowledge, and the ability to work independently. Many companies provide training and necessary tools for remote help desk staff. These positions are popular for their flexibility and the ability to work from anywhere with a reliable internet connection.

What are the key skills and qualifications needed to thrive as a work from home help desk professional, and why are they important?

To thrive as a Work From Home Help Desk professional, you need strong troubleshooting abilities, technical knowledge of computer systems, and often an associate's degree or relevant IT certifications such as CompTIA A+. Familiarity with remote support tools, ticketing systems like Zendesk or ServiceNow, and remote desktop software is typically required. Excellent communication, patience, and problem-solving skills help you assist users effectively and build trust remotely. These skills ensure efficient issue resolution, high customer satisfaction, and seamless support in a virtual environment.

What is the difference between Work From Home Help Desk vs Technical Support Specialist?

AspectWork From Home Help DeskTechnical Support Specialist
CredentialsBasic IT certifications (CompTIA A+, Network+)Advanced certifications (Microsoft, Cisco, CompTIA Security+)
Work EnvironmentRemote, home-basedPrimarily remote, some on-site options
Industry UsageCustomer service, IT supportIT, software, hardware support
Job FocusTroubleshooting common issues, customer assistanceDiagnosing complex technical problems

Work From Home Help Desk roles typically require basic IT certifications and focus on customer service and troubleshooting common issues remotely. Technical Support Specialists often have advanced certifications and handle more complex technical problems, sometimes on-site. Both roles are essential in IT support, but they differ in complexity and certification requirements.

How does a work from home help desk professional typically collaborate with other IT team members while working from home?

Remote Help Desk professionals often rely on digital collaboration tools such as chat platforms, ticketing systems, and video conferencing to stay connected with their IT colleagues. Regular virtual meetings and clear documentation are key to ensuring that support cases are tracked and escalated efficiently. Despite working independently, you'll frequently coordinate with network administrators, software specialists, and other team members to resolve complex issues and share updates. Effective communication and proactive follow-ups are essential for maintaining strong teamwork in a remote environment.
What job categories do people searching Work From Home Help Desk jobs in Rochester, NY look for? The top searched job categories for Work From Home Help Desk jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Work From Home Help Desk jobs? Cities near Rochester, NY with the most Work From Home Help Desk job openings:
Infographic showing various Work From Home Help Desk job openings in Rochester, NY as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $51,934 per year, or $25 per hour.

Physician Psychiatry - Competitive Salary

Vivo HealthStaff

Rochester, NY โ€ข Remote

Other

Medical

Re-posted 28 days ago


Job description

Vivo HealthStaff is recruiting for Psychiatrists licensed in New York for telemedicine remote positions for various US government contracts.
Details:
  • Work from home; Telecommute
  • Provide psychiatric treatment services
  • Treat and prescribe with medication as needed
  • Part-time/ Full-time hours available
Benefits:
  • Competitive Hourly Rate
  • Weekly payments via direct deposit
  • Medical Malpractice provided
  • Completely digital onboarding process
Requirements:
  • Board Certification or Eligibility in Psychiatry
  • Active medical license in New York State
  • Active and unrestricted DEA license

Vivo HealthStaff logo

About Vivo HealthStaff

Sourced by ZipRecruiter

Vivo HealthStaff provides permanent recruitment services for both clinical and administrative positions in the healthcare sector. Over the past 2 years, our clients have seen a 98% retention rate with Vivo HealthStaff placements.

Industry

Health care and social assistance

Company size

11 - 50 Employees

Headquarters location

Dublin, CA, US

Year founded

2016

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