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Work From Home Health Insurance Customer Service Jobs

AppCast

$1.87K - $2.55K/wk

What You'll Do Work 100% remotely as an Independent Health Insurance Agent Engage leads (we provide ... Work from Home - full flexibility Mentorship & Training from industry veterans Residual Income ...

American Income LifeInsurance Co

$14.75 - $20.25/hr

Overview Entry Level Customer Service - Work From Home at American Income Life Insurance Company. We are looking for an individual with great customer service skills for one of the main supplemental ...

Arsenault

$15 - $20/hr

AirBNB Customer Service Representatives-Work from Home Job Openings AirBNB Customer Service ... EAP & Health and Wellness programs including a personal trainer dedicated to Arsenault ...

Coldwater Law Offices Lillis & Jansen PC

$14.75 - $20.25/hr

Coldwater Law Offices Lillis & Jansen PC | Full time Customer Service Representative, Work from Home Memphis, United States | Posted on 08/21/2022 Lillis & Jansen PC .HIRING for aCustomer Service ...

ANDX

$12/hr

... the customers. This position is 100% work-from-home for individuals living in the state of Texas ... Health Insurance * 401(k) B.Y.O.D Program - - Using your own computer equipment and internet ...

American Income LifeInsurance Co

$13.50 - $18.50/hr

Customer Service Associate - Work From Home We're seeking a customer-focused professional to join a well-established supplemental benefits organization that has supported working families for decades.

Arsenault

$20/hr

... Health, More Wealth, and More Life Arsenault believes in encouraging you to fill up your cup and ... Insurance as well as Disability Disability Insurance 401 K and Stock Purchase Plan Basic ...

AIS Insurance

$54.59K - $61.64K/yr

... service career. This position will be working remotely from home and must be able to work Monday ... health, financial, and professional goals. AIS is an independently-operated and wholly-owned ...

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Work From Home Health Insurance Customer Service information

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$26K

$48.4K

$73K

How much do work from home health insurance customer service jobs pay per year?

As of May 28, 2026, the average yearly pay for work from home health insurance customer service in the United States is $48,409.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $55,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Work From Home Health Insurance Customer Service representative, and why are they important?

To thrive as a Work From Home Health Insurance Customer Service representative, you need a solid understanding of health insurance policies, customer service principles, and typically a high school diploma or equivalent. Familiarity with CRM software, call center phone systems, and secure data handling tools is often required. Outstanding communication, patience, and problem-solving skills help you effectively address customer inquiries and concerns. These skills ensure accurate information delivery, strong customer satisfaction, and compliance with privacy regulations in a remote work environment.

What are some common challenges faced by work from home health insurance customer service representatives, and how can they be managed?

One common challenge for remote health insurance customer service representatives is maintaining clear communication with both customers and team members without the benefit of in-person interaction. It can also be challenging to stay updated on frequently changing insurance policies and regulations. To manage these challenges, successful representatives use robust digital communication tools, participate in regular virtual team meetings, and take advantage of available training resources. Proactively organizing information and reaching out for clarification when needed also helps maintain high service standards.

What is a Work From Home Health Insurance Customer Service representative?

A Work From Home Health Insurance Customer Service representative is a professional who assists customers with their health insurance needs remotely, typically from their own home. They handle inquiries about policies, coverage, claims, billing, and help resolve issues or concerns customers may have. These representatives communicate with clients via phone, email, or chat, providing information and support while maintaining confidentiality and professionalism. This role often requires good communication skills, knowledge of health insurance products, and the ability to navigate multiple computer systems.

What is the difference between Work From Home Health Insurance Customer Service vs Work From Home Medical Billing and Coding Specialist?

AspectWork From Home Health Insurance Customer ServiceWork From Home Medical Billing and Coding Specialist
Required CredentialsHigh school diploma, insurance knowledge, customer service skillsCertification in medical coding, billing, or related fields
Work EnvironmentHome office, customer support calls, insurance systemsHome office, reviewing medical records, coding data
Employer & Industry UsageHealth insurance companies, healthcare providersHospitals, clinics, billing companies
Common Search & ComparisonCustomer service roles in health insuranceMedical billing and coding roles from home

Work From Home Health Insurance Customer Service focuses on assisting clients with insurance inquiries and policy issues, requiring strong communication skills. In contrast, Work From Home Medical Billing and Coding Specialists handle medical records and billing processes, often needing certification. Both roles are remote and industry-related but serve different functions within healthcare administration.

More about Work From Home Health Insurance Customer Service jobs
What cities are hiring for Work From Home Health Insurance Customer Service jobs? Cities with the most Work From Home Health Insurance Customer Service job openings:
What states have the most Work From Home Health Insurance Customer Service jobs? States with the most job openings for Work From Home Health Insurance Customer Service jobs include:
What job categories do people searching Work From Home Health Insurance Customer Service jobs look for? The top searched job categories for Work From Home Health Insurance Customer Service jobs are:
Work From Home Health Insurance Customer Service jobs near you
Infographic showing various Work From Home Health Insurance Customer Service job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 75% Full Time, 21% Part Time, and 2% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $48,409 per year, or $23.3 per hour.

Customer Service Representative

Kingdom Insurance Partners

Coeur D Alene, ID • Remote

$36K - $48K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 3 days ago

Job description

This is an operations and service support role focused on handling day-to-day policy servicing tasks, that takes ownership, moves with urgency, and genuinely cares about protecting clients and growing relationships.

We are looking for a mindset that doesn't just service policies, rather looks to partner with business owners, solve problems, and build long-term trust. If you are someone who thrives in a fast-paced environment, takes pride in your work, and wants to be part of a high-performing, growth-focused team, keep reading.


Benefits

Annual Base Salary + Bonus Opportunities

Flexible Schedule

Health Insurance

Life Insurance

Disability Insurance

Dental Insurance

Vision Insurance

Hands on Training

Mon-Fri Schedule

Work from Home

Paid Time Off (PTO)


Responsibilities

Core Responsibilities

  • Process policy changes including endorsements, cancellations, and reinstatements
  • Issue certificates of insurance (COIs) accurately and in a timely manner
  • Respond to client inquiries related to billing, coverage, and policy servicing
  • Support the renewal process by gathering exposure data, applications, and loss runs
  • Assist with claims inquiries and provide support in communicating with carriers
  • Maintain accurate and up-to-date policy documentation in the agency management system
  • Communicate with insurance carriers to complete servicing tasks and follow up on requests

Ensure compliance with internal workflows, procedures, and timelines

Provide administrative and service support to Account Managers/Executives


Requirements

Qualifications & Skills

  • 13+ years of commercial insurance customer service experience
  • Active Property & Casualty (P&C) license
  • Basic understanding of commercial insurance coverages and terminology
  • Experience with agency management systems
  • Strong written and verbal communication skills
  • Excellent organizational skills and attention to detail
  • Ability to prioritize tasks, meet deadlines, and manage multiple requests simultaneously
  • Proficiency in Microsoft Office (Outlook, Excel, Word)