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Work From Home Health Insurance Customer Service Jobs in Iowa

The Jernigan Agency

WORK FROM HOME

Cedar Rapids, IA · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Must have a computer and phone to service the clients. * This is all online so internet connection ...

The Jernigan Agency

WORK FROM HOME

Des Moines, IA · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Must have a computer and phone to service the clients. * This is all online so internet connection ...

HMG Careers

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

HMG Careers

Work From Home Sales Specialist

Sexton, IA · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

HMG Careers

Work From Home Sales Specialist

Sumner, IA · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

HMG Careers

Work From Home Sales Specialist

Belmond, IA · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

HMG Careers

Work From Home Sales Specialist

Ventura, IA · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

HMG Careers

Work From Home Sales Specialist

Walford, IA · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

HMG Careers

Work From Home Sales Specialist

Greeley, IA · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

HMG Careers

Work From Home Sales Specialist

Montrose, IA · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

HMG Careers

Work From Home Sales Specialist

Van Meter, IA · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

HMG Careers

Work From Home Sales Specialist

Underwood, IA · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

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Showing results 1-20

All JobsHealth Insurance Customer Service JobsWork From Home Health Insurance Customer Service JobsWork From Home Health Insurance Customer Service Jobs in Iowa

Work From Home Health Insurance Customer Service information

See Iowa salary details

$24.4K

$45.5K

$68.6K

How much do work from home health insurance customer service jobs pay per year?

As of Aug 24, 2026, the average yearly pay for work from home health insurance customer service in Iowa is $45,469.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,600.00 and $51,700.00 per year, depending on experience, location, and employer.

What is a work from home health insurance customer service representative?

A Work From Home Health Insurance Customer Service representative is a professional who assists customers with their health insurance needs remotely, typically from their own home. They handle inquiries about policies, coverage, claims, billing, and help resolve issues or concerns customers may have. These representatives communicate with clients via phone, email, or chat, providing information and support while maintaining confidentiality and professionalism. This role often requires good communication skills, knowledge of health insurance products, and the ability to navigate multiple computer systems.

What are the key skills and qualifications needed to thrive as a work from home health insurance customer service representative?

To thrive as a Work From Home Health Insurance Customer Service representative, you need a solid understanding of health insurance policies, customer service principles, and typically a high school diploma or equivalent. Familiarity with CRM software, call center phone systems, and secure data handling tools is often required. Outstanding communication, patience, and problem-solving skills help you effectively address customer inquiries and concerns. These skills ensure accurate information delivery, strong customer satisfaction, and compliance with privacy regulations in a remote work environment.

What are some common challenges faced by work from home health insurance customer service representatives, and how can they be managed?

One common challenge for remote health insurance customer service representatives is maintaining clear communication with both customers and team members without the benefit of in-person interaction. It can also be challenging to stay updated on frequently changing insurance policies and regulations. To manage these challenges, successful representatives use robust digital communication tools, participate in regular virtual team meetings, and take advantage of available training resources. Proactively organizing information and reaching out for clarification when needed also helps maintain high service standards.

What is the difference between Work From Home Health Insurance Customer Service vs Work From Home Medical Billing and Coding Specialist?

AspectWork From Home Health Insurance Customer ServiceWork From Home Medical Billing and Coding Specialist
Required CredentialsHigh school diploma, insurance knowledge, customer service skillsCertification in medical coding, billing, or related fields
Work EnvironmentHome office, customer support calls, insurance systemsHome office, reviewing medical records, coding data
Employer & Industry UsageHealth insurance companies, healthcare providersHospitals, clinics, billing companies
Common Search & ComparisonCustomer service roles in health insuranceMedical billing and coding roles from home

Work From Home Health Insurance Customer Service focuses on assisting clients with insurance inquiries and policy issues, requiring strong communication skills. In contrast, Work From Home Medical Billing and Coding Specialists handle medical records and billing processes, often needing certification. Both roles are remote and industry-related but serve different functions within healthcare administration.

What are popular job titles related to Work From Home Health Insurance Customer Service jobs in Iowa?

For Work From Home Health Insurance Customer Service jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Work From Home Health Insurance Customer Service jobs in Iowa look for?

The top searched job categories for Work From Home Health Insurance Customer Service jobs in Iowa are:

What cities in Iowa are hiring for Work From Home Health Insurance Customer Service jobs?

Cities in Iowa with the most Work From Home Health Insurance Customer Service job openings:

Work From Home Health Insurance Customer Service jobs near you
Infographic showing various Work From Home Health Insurance Customer Service job openings in Iowa as of August 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 100% Remote job distribution, with an average salary of $45,469 per year, or $21.9 per hour.

Customer Service Fully WFH

American Income Life Insurance Company

Cedar Rapids, IA • On-site, Remote

$90K - $120K/yr

Full-time

Medical, Life, Retirement

Posted 4 days ago

Job description

Our Company Has Served Working-Class Families Since 1951
Our company has served working-class families since 1951 with life, accident, and supplemental health products to help protect members of labor unions, credit unions, associations, and their families.
We are looking for representatives to develop long-term relationships with clients and meet them where they are most comfortable: their homes via Zoom Virtual Calls.
About Us
  • Parent Company: Globe Life
  • Our company grew over 20% last year during the pandemic and was deemed an essential business
  • Work Location: US/Canada
Suggested Qualifications
  • Excellent communication skills
  • Basic computer knowledge
  • Strong work ethic
  • Outgoing, fun, and energetic with an upbeat personality
  • Time management skills
  • Leadership management experience
Job Benefits
  • 100% Work from Home
  • Paid weekly, based on a suggested schedule for success
  • Bonus structured contracts
  • Health Insurance Reimbursement
  • Life Insurance
  • Flexible Schedule
  • Retirement Plan
  • Renewals
Interview Process
Interviews will be held via Zoom.
About Our Company
Our company is one of the largest providers of supplemental coverage to labor unions, credit unions, and associations. We are licensed in 49 states, the District of Columbia, Canada, and New Zealand.
We are a wholly-owned subsidiary of Globe Life, an S&P 500 company traded on the New York Stock Exchange under the symbol GL.
Incentives Include, But Are Not Limited To
  • No cold calling
  • Qualified lead program (no cost to you) - We have relationships with 30,000+ groups nationwide with millions of members needing our services
  • Conventions and incentive trips
  • Production awards
  • Advancement based on performance
  • Weekly advance and bonuses
  • Lifetime renewals
  • Benefits (Health Insurance, Life Insurance)
  • Union-backed contract
  • Mentorship and complete training
  • Industry-leading tools and technology access
  • Work from home (web conference-based presentations)
We Are Looking for Candidates Who Are
  • Passionate
  • Competitive
  • Motivated
  • Dependable
  • Hardworking
  • Adaptable
  • Flexible
  • Trainable
Diverse Backgrounds Welcome
Our team consists of people from all backgrounds and levels of education. We are previous high school graduates, administrative assistants, laborers, veterans, accountants, and so much more!What You'll Be Doing
  • Meet with clients virtually using Zoom
  • Walk individuals and families through available programs
  • Answer questions and guide clients through next steps
  • Support clients through onboarding and ongoing communication
  • Maintain simple digital records and documentation
  • Deliver a professional, client-first experience
  • Participate in training, coaching, and development sessions

Apply