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Work From Home Csr Customer Service Representative Jobs

Customer Service Rep

Jacksonville, FL · Remote

$14.50 - $19.50/hr

SOUTHWEST / WEST COAST - REMOTE WORK FROM HOME CSR - CPAP * Experienced CSR with a love to serve our military customers and support our white glove CPAP services * Must be based in the Mountain or ...

Customer Service Rep

$16.50 - $22.25/hr

Southwest / West Coast - Remote Work From Home Csr - Cpap Experienced Csr with a love to serve our military customers and support our white glove Cpap services Must be based in the Mountain or ...

Be Seen First

The Customer Service Representative (CSR) plays a vital role within a small to medium-sized team, providing essential support to customers primarily through phone and email. Reporting to the Customer ...

Posted today

Be Seen First

The Customer Service Representative (CSR) plays a vital role within a small to medium-sized team, providing essential support to customers primarily through phone and email. Reporting to the Customer ...

Posted today

Be Seen First

The Customer Service Representative (CSR) plays a vital role within a small to medium-sized team, providing essential support to customers primarily through phone and email. Reporting to the Customer ...

Posted today

Showing results 21-40

Work From Home Csr Customer Service Representative information

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How much do work from home csr customer service representative jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for work from home csr customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a work from home CSR customer service representative?

To thrive as a Work From Home Customer Service Representative, you need strong verbal and written communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM systems, call center software, and remote collaboration tools is often required. Standout soft skills include patience, active listening, and self-motivation to independently manage tasks and maintain productivity. These competencies are essential for delivering exceptional customer support, resolving issues efficiently, and ensuring customer satisfaction in a remote work environment.

How do work from home CSR customer service representatives stay connected and collaborate effectively with their remote teams?

Work From Home CSR Customer Service Representatives typically use a variety of digital tools, such as instant messaging platforms, video conferencing, and cloud-based customer management systems, to stay connected with their colleagues and supervisors. Regular team meetings, virtual huddles, and real-time chat help foster a sense of community and ensure everyone is aligned on goals and updates. Collaboration often involves sharing customer insights, troubleshooting complex issues together, and providing feedback to improve service quality—all of which are facilitated by supportive team leads and clear communication channels.

What is the difference between Work From Home Csr Customer Service Representative vs Work From Home Technical Support Specialist?

AspectWork From Home Csr Customer Service RepresentativeWork From Home Technical Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or IT knowledge often required
Work EnvironmentCustomer service calls, chat, email from homeTechnical troubleshooting via remote tools from home
Industry UsageRetail, telecom, finance sectorsIT, software, hardware companies
Common Search IntentCustomer service roles, remote CSR jobsTechnical support, remote IT support jobs

While both roles are remote and involve assisting customers, the Customer Service Representative focuses on general inquiries and support, whereas the Technical Support Specialist handles technical issues requiring specific IT knowledge. Your choice depends on your technical skills and career interests.

What is a work from home CSR customer service representative?

Work From Home CSR (Customer Service Representative) jobs involve assisting customers with their questions, concerns, or issues through phone, email, or chat while working remotely. These representatives handle tasks such as resolving complaints, processing orders, providing product information, and offering technical support. The role requires strong communication skills, patience, and the ability to work independently from a home office. Many companies offer flexible schedules and training for these remote positions.
More about Work From Home Csr Customer Service Representative jobs
What cities are hiring for Work From Home Csr Customer Service Representative jobs? Cities with the most Work From Home Csr Customer Service Representative job openings:
What states have the most Work From Home Csr Customer Service Representative jobs? States with the most job openings for Work From Home Csr Customer Service Representative jobs include:

Customer Service Representative - Work from home

unifyCX

San Antonio, TX • Remote

$16 - $17.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 4 days ago


Job description

UnifyCX is growing and we are looking for an experienced and extraordinary Customer Service Representatives to join our motivated and ambitious Work from Home team. Unique schedules!
Pay Rate:
- Bilingual: $17.25 per hour
- English: $16 per hour
Additional Benefits: UnifyCX offers a comprehensive benefits package that includes health, life, vision, and dental insurance, as well as a 4% max matching 401K, and other financial opportunity options. 
Shifts:
Training Hours: M-F 8:00 am – 4:30 pm CST
Training duration:  3.5 Weeks
Hours of Operation: M-F 7 am – 10 pm CST; Sat 8 am – 5 pm CST
All schedules following training will fall within the above Hours of Operation.
What Will You Do?
As a Customer Service Representative, you will be the front line in providing a remarkable experience for our members. Our Customer Service Representatives are responsible for identifying opportunities and providing solutions to address our customers’ needs. The overall goal of each experience is to support new and existing customers and provide them with solutions through proven sales techniques.
Ideal candidates for this position will be outgoing, intelligent, dependable, and ready to take their career to the next level with a growing company. We are seeking an individual who has outstanding customer service and goal driven sales techniques and is eager to put a smile into every interaction.
**This position will be Work From Home; however, you must reside in one of the following areas: San Antonio, TX or Louisville, KY to be considered**
In this position, you will:  
  • Effectively communicate with customers over the phone and through various electronic channels for accessing account information and product offerings
  • Provide extraordinary customer service to build positive rapport on every interaction.
  • Consistently meets or exceeds daily, monthly, and quarterly sales goals.
  • Follow customers through authentication and call quality standards.
  • Receive inbound calls for upsell of products and services to existing customers.
  • Some outbound calls as needed.
  • Consistently present a professional image while conveying a positive and customer service experience.
  • Manage your time effectively to keep up with the incoming calls from the queue.
  • Work independently and maintain productivity.
  • Maintain current knowledge of and follow all policies and procedures while ensuring protection of customer confidentiality and privacy.
  • Accurately document information exchanged during each call.
  • Promote products and services; consistently cross-sell products at every opportunity.
  • Effectively probe to discover customer needs.
  • Other duties as assigned by management.
Who You Are:  
To be considered, candidates are expected to have the following:  
  • Minimum 6 months of customer service experience in a contact center environment.
  • Great listening skills and customer focused sales approach.
  • Excellent communication skills and professional telephone demeanor.
  • Strong computer skills and ability to learn new applications.
  • Strong organizational and time-management skills.
  • Exceptional attention to detail.
  • Availability to work Monday through Saturday between 8 AM – 11 PM EST.
Who We Are:  
UnifyCX is a transformative AI platform that empowers and enables teams to deliver efficient, exceptional customer experiences. We engineer superhuman CX through a powerful blend of strategy, omnichannel support, analytics, and AI-driven tools like recruitment AI, agent study buddy, voice of the customer (VoC), and automatic QA. Our engagement model prioritizes measurable results, like CES and retention, over outdated SLAs. With a focus on automation, talent enablement, strategic partnerships, and strict data protection, UnifyCX delivers scalable, personalized, and compliant solutions that create real business impact.
UnifyCX is a certified minority-owned business and an EOE employer who welcomes diversity.