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Work From Home Collection Jobs in Raleigh, NC (NOW HIRING)

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Work From Home Collection information

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How much do work from home collection jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for work from home collection in Raleigh, NC is $16.94, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $17.98 per hour, depending on experience, location, and employer.

What is a work from home collection job?

Work from home collection jobs involve contacting customers to recover overdue payments or debts on behalf of businesses or financial institutions. Employees in these roles typically communicate with clients via phone, email, or online chat, negotiating payment arrangements and maintaining detailed records. These positions require strong communication skills, empathy, and the ability to handle sensitive financial situations while working remotely. Work from home collection jobs may be offered by third-party collection agencies or directly by companies with outstanding receivables.

What are some common challenges faced by work from home collection agents, and how can they be managed effectively?

Work From Home Collection agents often face challenges such as maintaining motivation without in-person supervision, handling difficult customer interactions remotely, and managing time efficiently. To overcome these, agents should establish a dedicated workspace, adhere to a structured daily schedule, and utilize digital tools provided by employers for communication and organization. Regular virtual team meetings and training sessions can also help foster a sense of teamwork and provide ongoing support.

What are the key skills and qualifications needed to thrive as a work from home collection specialist, and why are they important?

To thrive as a Work From Home Collections Specialist, you need strong negotiation skills, attention to detail, and basic accounting or finance knowledge, often supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and telecommunication tools is typically required. Excellent communication, resilience, and problem-solving abilities help build rapport with clients and handle difficult conversations effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to company policies.

What is the difference between Work From Home Collection vs Customer Service Representative?

AspectWork From Home CollectionCustomer Service Representative
CredentialsBasic computer skills, sometimes specific product knowledgeCommunication skills, sometimes certification in customer service
Work EnvironmentRemote, home-basedRemote or office-based, depending on employer
Industry UsageRetail, e-commerce, subscription servicesVarious industries including retail, telecom, finance
Search & Comparison IntentLooking for remote product or service collectionsSeeking customer support roles

The Work From Home Collection typically involves managing or promoting product collections remotely, often requiring basic technical skills. Customer Service Representatives handle client inquiries and support, which can also be remote but focus on communication. Both roles are remote-friendly, but their core functions and industry applications differ, catering to different job seekers' interests.

What are popular job titles related to Work From Home Collection jobs in Raleigh, NC?

For Work From Home Collection jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Work From Home Collection jobs in Raleigh, NC look for?

The top searched job categories for Work From Home Collection jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Work From Home Collection jobs?

Cities near Raleigh, NC with the most Work From Home Collection job openings:

Infographic showing various Work From Home Collection job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $35,245 per year, or $16.9 per hour.

Insurance Sales Representative - Work from Home

Symmetry

Raleigh, NC • Remote

Full-time

Re-posted 10 days ago


Job description

Insurance Sales Representative - Work from Home 

Must be authorized to work in the US, no work visas offered at this time

Organization Description:

The Hunt Agency is an insurance group dedicated to the pursuit of excellence by inspecting what we expect and never forgetting that the agent is catalytic.

When we help enough people either by helping clients or mentoring agents we realize our goals. Our out of the box thinking affords us the opportunity to dream big while implementing realistically.

Job Details:

Many of the Top Leaders in our company made that same transition from the trades, food service, hospitality, customer service, or other sales positions. These individuals were looking for a fresh start in their career that wouldn't require them to get an expensive degree and that wouldn't leave them looking for something new every time a recession came along. A true opportunity to build a great career, with excellent income on the foundation of a solid industry.

The Hunt Agency is on a mission to Protect Families and Develop Leaders. We have been in business since 2018 when Jordan Hunt started as a Field Underwriter for SFG. In that time we have gone from protecting 150 families a year to at least 1600 families a month currently. Our team is a place for growing people to grow their careers and impact others through our leadership incentives and development process. Our top leaders all started with us as brokers so they know what it takes to win and grow!

This is a commission only position. Our success is only measured by the value we add to our clients and our team. We are not the team for everyone. We are the team for anyone who is prepared to do what it takes to be a top player and leader.

Are you looking for an opportunity to get your foot in the door in a new industry and grow a great career?

Are you hard working and driven?

Are you coachable?

Are you ready to climb to the next level personally and professionally?

If so, send us your resume and a cover letter explaining what makes you a great fit for our organization to qualify for an interview.

The Hunt Agency & Accolades

Best Places to Work for Recent Grads, Experience a ConnectEDU company, 2012

Top Company Cultures, Entrepreneur Magazine, 2017

Inc. 5000 Fastest Growing Private Companies in America, Inc. Magazine, 2016, 17, & 19

CultureIQ and Entrepreneur's Top Company Culture List, 2016 -2020

Responsibilities:

Seeking highly competent and driven applicants to help families in your local area find the best mortgage protection insurance.

This is a 100% commission position with hands-on training and zero cold calls in the Life and Health Insurance Field.

Who are we looking for:

Candidates will be able to build relationships with families, good communication skills are a must.

Candidates must be able to manage their own schedule and be willing to work remotely, your ability to manage your time will be key to success.

Candidates must possess the ability to work hard and be organized, hands on training is available from start to finish.

Candidates must be interested in being part of a company where taking the initiative and effort is rewarded.

The selected individual will be able to take advantage of our lead system, agency ownership opportunity (available to all agents within their first year), and enjoy a real work-life balance business model. Ideal candidates must have a growth mindset, be an individual of high character, and possess a natural desire to help people. This is a business opportunity for the right candidate who isnt looking for another job, but for unique results from a unique system.

Requirements:

Must have a life insurance license or be willing to obtain one.

Hunt Agency | Regional Sales Manager

No agents success, earnings, or production results should be viewed as typical, average, or expected. Not all agents achieve the same or similar results, and no particular results are guaranteed. Your level of success will be determined by several factors, including the amount of work you put in, your ability to successfully follow and implement our training and sales system and engage with our lead system, and the insurance needs of the customers in the geographic areas in which you choose to work.

SFG0016490


Symmetry Financial Group logo

About Symmetry Financial Group

Sourced by ZipRecruiter

Symmetry Financial Group is a leading insurance marketing organization based in Asheville, North Carolina, USA, specializing in life insurance, mortgage protection, retirement protection, and debt elimination services. The company was established in 2009 by co-founders Brandon Ellison, Brian Pope, and Casey Watkins to cater to families requiring personal protection and financial security. With a nationwide footprint, Symmetry has become a significant player in the insurance and financial services industry. Symmetry Financial Group's mission revolves around making a positive and lasting impact on the families they serve across the nation. It is built around core values which they call 'The Symmetry Way' – Relationships matter, People come first, Family, and Serve others.

Industry

Finance and insurance

Company size

1,001 - 5,000 Employees

Headquarters location

Swannanoa, NC, US

Year founded

2009