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Windows Server Support Technician Jobs (NOW HIRING)

Our ideal candidate enjoys working in a fast-paced, hands-on environment supporting critical ... THE TEAM The Windows Server Team is a close-knit, collaborative group responsible for managing and ...

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Windows Server Support Technician information

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How much do windows server support technician jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for windows server support technician in the United States is $27.94, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $23.08 per hour, depending on experience, location, and employer.

What does a Windows Server Support Technician do?

A Windows Server Support Technician is responsible for installing, managing, and troubleshooting Microsoft Windows Server systems within an organization. Their duties include maintaining server performance, ensuring security updates and patches are applied, handling user access and permissions, and resolving technical issues related to server hardware and software. They also assist with server backups, disaster recovery planning, and network connectivity. These technicians often work as part of a larger IT team to make sure that business-critical applications and data remain available and secure.

What are the key skills and qualifications needed to thrive as a Windows Server Support Technician?

To thrive as a Windows Server Support Technician, you need expertise in Windows Server administration, troubleshooting, networking fundamentals, and a relevant IT degree or certification such as CompTIA Server+ or Microsoft Certified: Windows Server Fundamentals. Familiarity with Active Directory, PowerShell scripting, virtualization platforms, and remote management tools is typically required. Strong problem-solving abilities, effective communication, and customer service skills set outstanding technicians apart. These skills and qualities are vital for ensuring secure, reliable server environments and responsive support for organizational IT needs.

What are some typical challenges a Windows Server Support Technician encounters when troubleshooting system issues?

Windows Server Support Technicians often face challenges such as identifying the root cause of system outages, resolving compatibility issues after updates, and managing user access permissions securely. These challenges require strong diagnostic skills, familiarity with both legacy and current Windows Server environments, and the ability to communicate effectively with end-users and IT colleagues. Technicians must also stay up-to-date with security patches and best practices to minimize vulnerabilities and ensure system reliability.

What is the difference between Windows Server Support Technician vs Network Support Technician?

AspectWindows Server Support TechnicianNetwork Support Technician
CertificationsMicrosoft Certified: Windows Server, CompTIA Network+CompTIA Network+, Cisco CCNA
Work EnvironmentData centers, server rooms, IT departmentsNetwork operations centers, client sites, enterprise networks
Primary ResponsibilitiesManaging Windows Server environments, troubleshooting server issuesMaintaining network infrastructure, troubleshooting connectivity problems

While both roles support IT infrastructure, the Windows Server Support Technician specializes in managing and troubleshooting Windows Server environments, whereas the Network Support Technician focuses on network hardware and connectivity. Both roles often collaborate but serve distinct technical areas within IT support teams.

Who are the top companies hiring for Windows Server Support Technician jobs?

The top employers for Windows Server Support Technician jobs are:

What are popular job titles related to Windows Server Support Technician jobs?

For Windows Server Support Technician jobs, the most frequently searched job titles are:

Infographic showing various Windows Server Support Technician job openings in the United States as of June 2026, with employment types broken down into 64% Full Time, 7% Part Time, 2% Temporary, and 27% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $58,125 per year, or $27.9 per hour.

Windows Server Administrator

Dillards

Little Rock, AR • On-site

Full-time

Re-posted 28 days ago


Dillard's rating

5.9

Company rating: 5.9 out of 10

Based on 288 frontline employees who took The Breakroom Quiz

11th of 21 rated department stores


Job description

THE OPPORTUNITY
We're looking for a Windows Server Administrator to join our team in Little Rock, Arkansas, to help plan, design, build, and support solutions for one of the nation's largest retail companies. Our ideal candidate enjoys working in a fast-paced, hands-on environment supporting critical infrastructure. In this role, you'll manage, secure, and optimize Windows-based systems across physical and virtual environments. You'll have the opportunity to work with various technologies, contribute to modernization efforts, and help strengthen our disaster recovery and automation processes. The ideal candidate is proactive, dependable, and ready to take ownership of their work while collaborating with others. This role offers room to grow, whether through learning new tools, streamlining daily operations, or leading technical initiatives that make a real impact.
THE TEAM
The Windows Server Team is a close-knit, collaborative group responsible for managing and administering all company Windows servers and domains. We work across multiple IT areas to ensure stability, security, and efficiency. Our team thrives on helping each other, sharing knowledge, and finding more innovative ways to do the job. From hardware setup and server virtualization to Active Directory management and vulnerability remediation, you'll take ownership of our entire Windows ecosystem. This is a highly collaborative, hands-on role where you will maintain and secure the full stack that keeps our operations running.
WHAT YOU WILL DO
  • Configure, deploy, manage, and secure complex Windows Server environments.
  • Collaborate across teams to plan and maintain enterprise-level server architectures.
  • Automate routine tasks to improve reliability and reduce manual work.
  • Participate in disaster recovery planning and testing.
  • Support physical and virtual infrastructure, including patching, upgrades, and migrations.
  • Stay current with Microsoft technologies and industry trends.
  • Document procedures and share knowledge within the team.
  • Participate in on-call rotation.

THE "MUST-HAVES"
  • 5+ years of Windows Server Administration experience (currently supported versions).
  • Expertise in virtualization technologies.
  • Proficiency in Active Directory, DNS, and Group Policy administration.
  • Deep understanding of PowerShell scripting and automation, or other command-line interfaces.
  • Ability to lift up to 50 lbs to rack and stack hardware for installation.
  • Ability and desire to learn emerging technologies and diagnose/resolve system issues.
  • Solid grasp of backup and recovery management solutions.
  • Change management experience using ServiceNow or similar tools.
  • Understanding of network fundamentals (DNS, firewalls, etc.).
  • Excellent communication, accountability, and teamwork skills.

THE "NICE-TO-HAVES"
  • NTFS/Share Access Control/Permissions.
  • Experience with Privileged Access Management (PAM).
  • Understanding of concepts and practices with password & secrets vault solutions.

Location & Hours: This is a full-time, on-site position located at our Little Rock, Arkansas headquarters. A high level of attendance is required as an essential function of this position.
No immigration sponsorship (ex. H-1B, TN, STEM OPT) is available for this position

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