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Windows Server Support Technician Jobs (NOW HIRING)

Our ideal candidate enjoys working in a fast-paced, hands-on environment supporting critical ... THE TEAM The Windows Server Team is a close-knit, collaborative group responsible for managing and ...

Support Technician

Detroit, MI ยท On-site

$40K - $50K/yr

Basic Server support skills and understanding of modern Windows Server Operating Systems * Networks ... Position Support Technician Exempt/Non-Exempt Exempt Location Detroit About the Organization NuWave ...

... Server support for both physical and virtual servers. - Configure, administer, and support Windows Server 2016, 2019, 2022, and 2025 environments. - Provide technical support, troubleshooting ...

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Windows Server Support Technician information

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How much do windows server support technician jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for windows server support technician in the United States is $27.94, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $23.08 per hour, depending on experience, location, and employer.

What are some typical challenges a Windows Server Support Technician encounters when troubleshooting system issues?

Windows Server Support Technicians often face challenges such as identifying the root cause of system outages, resolving compatibility issues after updates, and managing user access permissions securely. These challenges require strong diagnostic skills, familiarity with both legacy and current Windows Server environments, and the ability to communicate effectively with end-users and IT colleagues. Technicians must also stay up-to-date with security patches and best practices to minimize vulnerabilities and ensure system reliability.

What jobs can I get with Server+?

A Windows Server Support Technician with Server+ certification can pursue roles such as server administrator, systems support specialist, or network technician. These positions typically involve managing Windows Server environments, troubleshooting server issues, and maintaining network infrastructure, often requiring knowledge of server hardware, operating systems, and related tools.

What is the highest paid technician job?

Among technician roles, specialized positions such as network architects, cybersecurity engineers, and cloud infrastructure engineers tend to have the highest salaries. These roles often require advanced certifications, extensive experience, and expertise in complex systems, leading to higher compensation compared to general support technician positions like Windows Server Support Technicians.

What does a Windows Server Support Technician do?

A Windows Server Support Technician is responsible for installing, managing, and troubleshooting Microsoft Windows Server systems within an organization. Their duties include maintaining server performance, ensuring security updates and patches are applied, handling user access and permissions, and resolving technical issues related to server hardware and software. They also assist with server backups, disaster recovery planning, and network connectivity. These technicians often work as part of a larger IT team to make sure that business-critical applications and data remain available and secure.

What are the key skills and qualifications needed to thrive as a Windows Server Support Technician, and why are they important?

To thrive as a Windows Server Support Technician, you need expertise in Windows Server administration, troubleshooting, networking fundamentals, and a relevant IT degree or certification such as CompTIA Server+ or Microsoft Certified: Windows Server Fundamentals. Familiarity with Active Directory, PowerShell scripting, virtualization platforms, and remote management tools is typically required. Strong problem-solving abilities, effective communication, and customer service skills set outstanding technicians apart. These skills and qualities are vital for ensuring secure, reliable server environments and responsive support for organizational IT needs.

What is the difference between Windows Server Support Technician vs Network Support Technician?

AspectWindows Server Support TechnicianNetwork Support Technician
CertificationsMicrosoft Certified: Windows Server, CompTIA Network+CompTIA Network+, Cisco CCNA
Work EnvironmentData centers, server rooms, IT departmentsNetwork operations centers, client sites, enterprise networks
Primary ResponsibilitiesManaging Windows Server environments, troubleshooting server issuesMaintaining network infrastructure, troubleshooting connectivity problems

While both roles support IT infrastructure, the Windows Server Support Technician specializes in managing and troubleshooting Windows Server environments, whereas the Network Support Technician focuses on network hardware and connectivity. Both roles often collaborate but serve distinct technical areas within IT support teams.

Is helpdesk a good entry-level IT job?

A helpdesk role, such as a Windows Server Support Technician, is often considered a good entry-level IT job because it provides foundational experience in troubleshooting, customer service, and technical support. It helps develop skills in operating systems, networking, and common IT tools, which can lead to more advanced positions in IT support or system administration.

What does a server technician do?

A Windows Server Support Technician manages and maintains Windows server environments, including installing, configuring, troubleshooting, and updating server hardware and software. They ensure server security, monitor system performance, and resolve technical issues to keep network services running smoothly, often using tools like remote management software and requiring certifications such as MCSA or MCSE.
What are popular job titles related to Windows Server Support Technician jobs? For Windows Server Support Technician jobs, the most frequently searched job titles are:
Infographic showing various Windows Server Support Technician job openings in the United States as of June 2026, with employment types broken down into 64% Full Time, 7% Part Time, 2% Temporary, and 27% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $58,125 per year, or $27.9 per hour.
Support Technician

Support Technician

NuWave Technology Partners LLC

Grand Rapids, MI โ€ข On-site

Full-time

Posted 10 days ago


Job description

Are you a tech-savvy problem solver with a passion for helping others? Do you thrive in a fast-paced environment and enjoy tackling new challenges every day? If so, we want YOU to join our team!

Why Work With Us?

  • Exciting opportunity to be at the forefront of cutting-edge technology.
  • Collaborative and dynamic work environment where your ideas are valued.
  • Continuous learning and development opportunities to enhance your skills.
  • Voted one of West Michigan's Best & Brightest Companies to work for in 2023 & 2024

Job Summary

Provide primarily remote desktop support from your home to our clients who have critical response time requirements for their business technology systems. You will work independently to answer service desk calls, urgently analyze technical issue(s), troubleshoot over the phone and via remote log-in, and escalate problems to Level 2 support when appropriate. You will multi-task to support a variety of network and end-user environments with executives, business owners, managers and end users. You must demonstrate superior communication skills to respond to diverse clients with urgent needs while recognizing they are looking for solutions, not technical explanations. You will also perform service and preventative maintenance activities on products and assist in installations and deliveries. Other projects may be assigned.

WE ARE CURRENTLY LOOKING FOR CANDIDATES WHO RESIDE WITHIN 20 MINUTES OF GRAND RAPIDS, MI.

Duties and Responsibilities

Technical

  • Manage, maintain, troubleshoot and support our users? desktops.
  • Identify, document and troubleshoot users computing issues to resolution while maintaining customer satisfaction.ย 
  • Utilize PSA, RMM, and other service-specific tools and technologies to deliver onsite and remote user support services.ย 
  • Update service order information with accurate documentation of all activities conducted.

General

  • Develop and maintain relationships with customers that further enhance the company?s positive reputation through exceptional customer service.
  • Maintain a professional and clean appearance.

Professional Development

  • Participate in ongoing training and attainment of various manufacturer and software certifications.
  • Develop personal skills to work efficiently both individually and as a member of the Service Department.

Skills and Qualifications (Preferred, Not Required)

Education

  • Associates degree in Computer Science, Information Technology, Business Technology, related field of study, or equivalent work experience.

Technical Skills

  • Proficiency in supporting modern Windows Desktop Operating Systems
  • Desktop software such as Microsoft Office Suites, Adobe, etc.
  • Basic Server support skills and understanding of modern Windows Server Operating Systems
  • Networks, internet connection issues, as well as be able to configure network devices such as switches and routers.
  • Security software such as Anti-virus, Anti-SPAM, Anti-Spyware, and other security related technologies.

Other Skills & Abilities

  • Able to work independently and as part of a team
  • Must be prepared to travel as the business need requires
  • Exceptional written and oral communication skills
  • Self-motivated
  • Should enjoy learning new skills

Work Conditions

  • 40-hour work week with on-call availability up to 7 days per month.
  • 80% work from home; 20% office/client site visits
  • Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and other computer components.
  • Lifting and transporting of moderately heavy objects, such as computers and peripherals.

Minimum Requirements

  • Solidย work record with 1-2ย years of experience in a support technician role
  • High school diploma or equivalent
  • Valid driver?s license
  • Reliable vehicle with valid auto insurance coverage
  • Reliable home internet with sufficient speed/bandwidth to enable remote support
  • Excellent communication and interpersonal skills with a customer-centric approach.

Join Us Today!

If you?re ready to take your career to the next level and make a meaningful impact, apply now to become our next Support Technician!ย