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Will Call Representative Jobs in Ohio (NOW HIRING)

LHH US

Call Center Representative

Cincinnati, OH

$19 - $20/hr

Contract-to-Hire As a Call Center Representative, you will serve as the first point of contact for customers, assisting with service-related questions, account inquiries, billing concerns, scheduling ...

LHH US

Call Center Representative

Cincinnati, OH

$19 - $20/hr

Contract-to-Hire As a Call Center Representative, you will serve as the first point of contact for customers, assisting with service-related questions, account inquiries, billing concerns, scheduling ...

LHH US

Call Center Representative

Cincinnati, OH

$19 - $20/hr

Contract-to-Hire As a Call Center Representative, you will serve as the first point of contact for customers, assisting with service-related questions, account inquiries, billing concerns, scheduling ...

Nexxaworks

Call Center Representative

Columbus, OH

$15.50 - $19.25/hr

Position Overview We are seeking a motivated and customer-focused Call Center Representative to ... In this role, you will be the first point of contact for our customers, providing exceptional ...

Alphabe Insight Inc

Call Center Representative

Columbus, OH · On-site

$15.50 - $19.25/hr

Position Overview We are seeking a motivated and customer-focused Call Center Representative to ... In this role, you will be the first point of contact for our customers, providing exceptional ...

Fleet Response

Call Center Representative

Hudson, OH · On-site

$14.50 - $18.25/hr

Fleet Response Call Center Representative Fleet Response's mission is to provide innovative and ... Following your training period, you will be officially assigned a shift. Initially, this position ...

Dinamic AS Group

Call Center Representative

Dayton, OH · On-site

$34K - $38K/yr

As a Call Center Representative, you will serve as an important point of contact between our organization and our customers. You will handle inbound and outbound communications, assist with customer ...

Elevare Branding

Call Center Representative

Dayton, OH · On-site

$32K - $37K/yr

Call Center Representative At Elevare Branding, we believe that every customer interaction is an ... In this role, you will serve as a key point of contact for customers, providing accurate ...

Swift7 Consultants

Call Center Representative

Cincinnati, OH · On-site

$30K - $35K/yr

Call Center Representative Swift 7 Consultants is seeking a Call Center Representative to join our ... In this role, you will communicate directly with customers, provide helpful information, respond to ...

Amicis Global

Call Center Representative

Columbus, OH · On-site

$15.50 - $19.25/hr

Call Center Representative -- Financial Services Location: Columbus, OH Duration: 12+ Months ... Calls will need to respond with a high degree of accuracy and efficiency, while consistently ...

Nexxaworks

Call Center Representative

Cincinnati, OH

$15.25 - $19.25/hr

Position Overview We are seeking a dedicated and customer-focused Call Center Representative to ... In this role, you will be the first point of contact for our valued customers, providing ...

Alphabe Insight Inc

Call Center Representative

Cincinnati, OH · On-site

$15.25 - $19.25/hr

Position Overview We are seeking a dedicated and customer-focused Call Center Representative to ... In this role, you will be the first point of contact for our valued customers, providing ...

Amicis Global

Call Center Representative

Columbus, OH · On-site

$15.50 - $19.25/hr

Call Center Representative Location: Columbus, OH Duration: 6+ Months Duties may include: Engage ... will have 1-2 years of experience in financial services or a related field, such as customer ...

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Showing results 21-40

All JobsWill Call Representative JobsWill Call Representative Jobs in Ohio

Will Call Representative information

What is a will call representative?

A Will Call Representative is responsible for managing orders that customers pick up directly from a business location rather than having them shipped. They verify customer identification, ensure that orders are accurate and complete, and coordinate with warehouse or sales staff to facilitate smooth pickups. Will Call Representatives often provide customer service by answering questions, resolving issues, and handling payment or documentation related to the order. Their role is vital in ensuring customers have a positive experience when retrieving their orders in person.

What are the key skills and qualifications needed to thrive as a will call representative?

To thrive as a Will Call Representative, you need strong organizational skills, attention to detail, and experience with order fulfillment or customer service, often supported by a high school diploma or equivalent. Familiarity with inventory management systems, point-of-sale (POS) software, and basic office equipment is typically required. Outstanding communication, problem-solving, and time management skills help you provide excellent service and efficiently handle customer inquiries. These abilities ensure accurate order processing, minimize errors, and create a positive experience for customers picking up their purchases.

What are the most common challenges faced by will call representatives, and how can they be managed effectively?

Will Call Representatives often encounter challenges such as managing high volumes of customer pickups during peak times, ensuring accurate order fulfillment, and navigating last-minute changes or special requests. To handle these effectively, it's important to stay organized, communicate clearly with both customers and internal teams, and remain adaptable under pressure. Developing strong attention to detail and excellent customer service skills will help ensure a smooth experience for both customers and colleagues.

What is the difference between Will Call Representative vs Customer Service Representative?

AspectWill Call RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; may require basic computer skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentRetail stores, ticket offices, or event venuesCall centers, retail, or service offices
Employer & IndustryRetail, entertainment, transportationRetail, telecommunications, service industries
Primary RoleHandling customer pickups, managing will call ordersAssisting customers with inquiries, resolving issues

Will Call Representatives primarily focus on managing customer pickups and handling will call orders in retail or event settings. Customer Service Representatives provide broader support, assisting with inquiries and resolving issues across various industries. While both roles require strong communication skills, Will Call Representatives often work in specific environments like ticket offices or retail stores, whereas Customer Service Reps may work in call centers or retail outlets.

What are popular job titles related to Will Call Representative jobs in Ohio?

For Will Call Representative jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Will Call Representative jobs in Ohio look for?

The top searched job categories for Will Call Representative jobs in Ohio are:

What cities in Ohio are hiring for Will Call Representative jobs?

Cities in Ohio with the most Will Call Representative job openings:

Will Call Representative jobs near you

Call Center Representative

LHH US

Cincinnati, OH

$19 - $20/hr

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Call Center Representative
LHH Recruitment Solutions is partnering with our client to hire a Call Center Representative for a contract-to-hire opportunity in Cincinnati, Ohio. This is a fully onsite position to start, with the potential to transition to a remote schedule after approximately six months of successful permanent employment.
Location: Cincinnati, OH (Onsite)
Schedule: Monday-Friday, 7:50 AM - 5:00 PM
Pay: $19.00-$20.00 per hour
Employment Type: Contract-to-Hire
As a Call Center Representative, you will serve as the first point of contact for customers, assisting with service-related questions, account inquiries, billing concerns, scheduling requests, and issue resolution. This role is ideal for someone who enjoys helping others, thrives in a fast-paced environment, and can provide exceptional customer service over the phone.
Responsibilities
  • Answer a high volume of inbound customer calls professionally and efficiently
  • Assist customers with account questions, service requests, billing inquiries, and scheduling needs
  • Accurately document customer interactions and updates within company systems
  • Explain services, policies, procedures, and account information clearly
  • Research and resolve customer concerns while providing excellent service
  • Partner with internal departments to ensure timely resolution of customer requests
  • Meet established productivity, attendance, and quality standards
Qualifications
  • Previous call center or customer service experience required
  • Strong communication and active listening skills
  • Ability to manage multiple tasks while navigating various computer systems
  • Comfortable working in a fast-paced, high-volume call center environment
  • Detail-oriented with strong problem-solving abilities
  • Dependable with excellent attendance and professionalism
Preferred Qualifications
  • Experience in a service-based, utility, transportation, or logistics environment
  • Background handling billing inquiries or account resolution
  • Familiarity with CRM platforms or customer service software
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements
Pay Details: $19.00 to $20.00 per hour
Search managed by: Bianca Kimble
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.