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Will Call Representative Jobs in Ohio (NOW HIRING)

Sysco Corporation

Will Call Associate

Cleveland, OH · On-site

$14.23 - $21.35/hr

Coordinate customer will call (generating and coordinating pick-ups). * Provide customer services ... The requirements listed above are representative of knowledge, skill and/or ability required.

Sysco

Will Call Associate

Cleveland, OH · On-site

$14.23 - $21.35/hr

Coordinate customer will call (generating and coordinating pick-ups). * Provide customer services ... The requirements listed above are representative of knowledge, skill and/or ability required.

Wolff Bros. Supply, Inc.

Warehouse-Will Call

Medina, OH

$14.25 - $17/hr

We are looking for a Warehouse - Will Call Associate to add to our growing team in Medina Only ... The physical demands described here are representative of those that must be met by an employee to ...

Nexxaworks

Call Center Representative

Columbus, OH · On-site

$15 - $18.75/hr

Call Center Representative We are seeking a motivated and customer-focused Call Center ... In this role, you will be the first point of contact for our customers, providing exceptional ...

Nexxaworks

Call Center Representative

Cincinnati, OH · On-site

$15.25 - $19.25/hr

Call Center Representative We are seeking a dedicated and customer-focused Call Center ... In this role, you will be the first point of contact for our valued customers, providing ...

Sparkbit 360

Call Center Representative

Cincinnati, OH · On-site

$15.25 - $19.25/hr

In this role, you will be the frontline of our customer service, providing exceptional support and assistance to our valued clients. As a Call Center Representative, you will handle inbound and ...

Peakzi

Call Center Representative

Hilliard, OH · On-site

$19 - $20/hr

Call Center Representative Hilliard, OH (Greater Columbus). Full-time. Join one of Ohio's largest ... All qualified applicants will receive consideration for employment without regard to race, color ...

LHH US

Call Center Representative

Cincinnati, OH · On-site

$19 - $20/hr

Contract-to-Hire As a Call Center Representative, you will serve as the first point of contact for customers, assisting with service-related questions, account inquiries, billing concerns, scheduling ...

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All JobsWill Call Representative JobsWill Call Representative Jobs in Ohio

Will Call Representative information

What is a will call representative?

A Will Call Representative is responsible for managing orders that customers pick up directly from a business location rather than having them shipped. They verify customer identification, ensure that orders are accurate and complete, and coordinate with warehouse or sales staff to facilitate smooth pickups. Will Call Representatives often provide customer service by answering questions, resolving issues, and handling payment or documentation related to the order. Their role is vital in ensuring customers have a positive experience when retrieving their orders in person.

What are the key skills and qualifications needed to thrive as a will call representative?

To thrive as a Will Call Representative, you need strong organizational skills, attention to detail, and experience with order fulfillment or customer service, often supported by a high school diploma or equivalent. Familiarity with inventory management systems, point-of-sale (POS) software, and basic office equipment is typically required. Outstanding communication, problem-solving, and time management skills help you provide excellent service and efficiently handle customer inquiries. These abilities ensure accurate order processing, minimize errors, and create a positive experience for customers picking up their purchases.

What are the most common challenges faced by will call representatives, and how can they be managed effectively?

Will Call Representatives often encounter challenges such as managing high volumes of customer pickups during peak times, ensuring accurate order fulfillment, and navigating last-minute changes or special requests. To handle these effectively, it's important to stay organized, communicate clearly with both customers and internal teams, and remain adaptable under pressure. Developing strong attention to detail and excellent customer service skills will help ensure a smooth experience for both customers and colleagues.

What is the difference between Will Call Representative vs Customer Service Representative?

AspectWill Call RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; may require basic computer skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentRetail stores, ticket offices, or event venuesCall centers, retail, or service offices
Employer & IndustryRetail, entertainment, transportationRetail, telecommunications, service industries
Primary RoleHandling customer pickups, managing will call ordersAssisting customers with inquiries, resolving issues

Will Call Representatives primarily focus on managing customer pickups and handling will call orders in retail or event settings. Customer Service Representatives provide broader support, assisting with inquiries and resolving issues across various industries. While both roles require strong communication skills, Will Call Representatives often work in specific environments like ticket offices or retail stores, whereas Customer Service Reps may work in call centers or retail outlets.

What are popular job titles related to Will Call Representative jobs in Ohio?

For Will Call Representative jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Will Call Representative jobs in Ohio look for?

The top searched job categories for Will Call Representative jobs in Ohio are:

What cities in Ohio are hiring for Will Call Representative jobs?

Cities in Ohio with the most Will Call Representative job openings:

Will Call Representative jobs near you

Will Call/Order Pickup Representative

JEGS Performance

Delaware, OH • On-site

$14.75 - $19/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Job description

Will Call Representative

We are actively looking for a committed and detail-oriented Will Call Associate to become a valuable part of our team. This role is crucial in assisting our customers and ensuring a positive experience during product pickups.

You will:

  • Assist customers with product orders and process them accurately and efficiently at the Will Call counter.
  • Maintain records of customer transactions, ensuring accuracy and confidentiality in handling customer information.
  • Handle cash, credit card, and other payment methods for customer purchases, processing transactions accurately and securely.
  • Collaborate with the Distribution Center and shipping department to prepare customer orders for pick-up, ensuring items are packed securely and ready for collection.
  • Exercise precision and attention to detail in verifying customer orders, product codes, and quantities, minimizing errors and ensuring customer satisfaction.
  • Provide exceptional customer service by addressing customer inquiries, resolving issues, and offering product recommendations when necessary.
  • Assist with customer service issues on part inspections in a timely manner via email.
  • Adhere to company policies and procedures, including safety protocols, and ensure compliance with legal regulations regarding customer transactions.
  • Work collaboratively with colleagues and other departments to maintain a positive work environment and enhance overall customer experience.
  • Help with and maintain the S.A.D. / Pro Shop display sales area to keep clean and fresh product ready to sell.

You have:

  • High school diploma or equivalent.
  • Previous experience in retail, warehouse, customer service, or a similar role is preferred.
  • Strong communication and interpersonal skills.
  • Excellent organizational skills and ability to multitask.
  • Proficiency in basic computer applications and data entry.
  • Ability to handle cash transactions accurately.
  • Exceptional attention to detail and problem-solving abilities.
  • Enthusiastic attitude and commitment to providing outstanding customer service.

What We Offer:

JEGS offers a comprehensive benefits package that includes medical/dental/vision/Rx insurance, Short-term disability/Long-term disability, company-paid life insurance, a business-casual dress environment, 401K and profit-sharing retirement plans, holidays, PTO, Floating Holidays, an associate product discount, and weekly pay.

Wednesday, Thursday, Friday, 9 am- 6 pm, and Saturday, and Sunday, 9 am-5:30 pm

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