Wholesale Operations Manager Jobs in Rochester, NY

We are seeking a highly strategic and execution-focused Director of Global Finance & Strategic Initiatives to support Salzman Group's continued growth, with a strong emphasis on multi-currency operations, international expansion, and financial systems optimization.

This role is critical in addressing current operational and financial complexities, including ERP system inefficiencies, international duties and compliance, FX exposure, inventory and purchasing visibility, and cross-functional data alignment.

Working alongside the Accounting Operations Manager, this individual will act as the financial architect of our next phase, ensuring our systems, processes, and reporting infrastructure scale effectively with the business.

• Establish and manage processes for foreign currency transactions, revaluation, and reporting
• Analyze and mitigate FX exposure across USD/CAD and international vendor payments
• Partner with purchasing and leadership to protect margins impacted by currency fluctuations
• Evaluate hedging strategies or operational alternatives where appropriate

• Own and optimize customs duty workflows, CBP payments (ACH Credit/Debit), and broker coordination
• Improve visibility into true landed costs (duties, tariffs, freight, insurance, fees)
• Partner with brokers to standardize reporting and reduce discrepancies
• Identify and execute on duty recovery opportunities (e.g., refunds, drawback programs)
• Ensure proper classification, documentation, and audit readiness

• Lead financial ownership of ERP optimization, specifically:
• Inventory and receiving accuracy
• Purchase order visibility and forecasting accuracy
• Financial reporting tied to operational data
• Partner with IT/operations to fix data fragmentation between platforms
• Build scalable workflows to eliminate manual workarounds and spreadsheet dependencies
• Improve real-time visibility into inventory, costs, and financial performance

• Develop financial frameworks to improve:
• Inventory valuation accuracy
• Forecasting by SKU / variant / warehouse
• Purchase planning tied to demand and cash flow
• Partner with purchasing to align incoming inventory timing with financial planning
• Identify and reduce cash tied up in excess or misaligned inventory

• Analyze shipping-related financial leakage, including:
• Damage claims (UPS, USPS, insurance gaps)
• Declared value strategy vs. actual risk exposure
• Partner with operations to improve:
• Claims success rates
• Documentation processes (photos, weights, packaging evidence)
• Evaluate cost-benefit of current insurance structures (e.g., UPS Capital)

• Build financial models for:
• International expansion
• Distribution channels (retailers, partners, marketplaces)
• Pricing and margin optimization
• Analyze profitability across:
• DTC (Shopify)
• Marketplaces (Amazon/eBay)
• Wholesale/distribution
• Support leadership with data-driven decision-making and scenario planning

• Develop clear, actionable reporting on:
• Margin by channel, product, and geography
• FX impact on profitability
• Landed cost trends
• Inventory turns and working capital
• Build dashboards that connect financial + operational performance

• Eliminate inefficiencies across finance, accounting, purchasing, and operations
• Create standardized, scalable processes for:
• Returns and refunds
• Inventory receiving and classification
• International transactions
• Act as a bridge between finance and operations, ensuring alignment and accountability

• Bachelor's degree in Accounting, Finance, or related field (CPA strongly preferred)
• 8-10+ years of experience in finance/accounting, preferably in e-commerce, distribution, or inventory-heavy businesses
• Direct experience with:
• Multi-currency environments
• ERP systems
• Inventory and supply chain finance
• Strong understanding of:
• GAAP
• International transactions and duties/tariffs
• Proven ability to fix broken processes and build scalable systems
• Advanced Excel / financial modeling skills
• Highly analytical, detail-oriented, and execution-driven

• Financial workflows significantly improved (inventory, purchasing, reporting clarity)
• Clear visibility into true landed costs and margins
• FX exposure understood and actively managed
• Duty/payment processes streamlined (reduced fees, improved control)
• Reduction in manual workarounds and reporting inconsistencies
• Improved inventory planning and cash flow management
• Measurable improvements in claims recovery and cost leakage