Whiskey Ambassador Jobs (NOW HIRING)

We are looking for people who bring something unique to Suntory Global Spirits - themselves. We value differences, and we appreciate what each of us can contribute. We inspire each other, and challenge ourselves to innovate, improve, advance new ideas and try new things. We create endless opportunities to Unleash Your Spirit every day in a culture that is charged, creative, challenging and fun.

WHAT MAKES THIS A GREAT OPPORTUNITY?
Suntory Global Spirits is a world leader in premium spirits with $5.5 billion in annual revenues and an ambition to become the World’s Most Admired Premium Spirits Company. We have a strong vision and strategy, an incredible brand portfolio grounded in quality and craftsmanship, an unwavering commitment to sustainability and top talent across the organization. We are focused on driving value across key priorities including American whiskey, Japanese Spirits, Scotch, Tequila and Ready-to-Drink. Headquartered in New York City, Suntory Global Spirits is a subsidiary of Suntory Holdings, which is world renowned for delivering quality and excellence across a range of products and categories.

MISSION OF ROLE
The Retail Execution Manager role is accountable for delivering the long-term executional excellence standards for Suntory Global Spirits' top strategic airports. This role will be tasked with translating the strategy into action in-store, with the ultimate goal of increasing market share and driving brand visibility aligned to our commercial and corporate mission. Working closely with commercial and marketing teams as well as external stakeholders, the successful candidate will manage both long- and short-term activities to achieve our executional excellence KPIs. This role will serve as the face of Suntory Global Spirits to our external airport partners, requiring keen attention to detail and in-store excellence — including stock level management, depletion and promotion analysis, and outlet standards — alongside strong management of customer relationships and contact strategy. We are looking for a highly motivated candidate with excellent interpersonal skills, the ability to build collaborative relationships, and the agility to adapt communication styles as needed.

•This role will be responsible for sales and executional engagement on the shop floor, meaning everyday deployment of activations, ensuring stock availability, overseeing sales & promotions, etc. They will be responsible for building relationships and engaging with key stakeholders in airports.
•Identify and analyze business within market using syndicated data and account data information to capitalize on potential opportunities
•Ensure consistent adherence to brand guidelines and outlet standards
•Deliver on 6P goals annually (POS, Price, Persuasion, Promotion, People & Permanent Visibility) at account and store level
•Work closely with commercial Key Account Managers to identify opportunity and risk in our executional excellence, acting as the internal voice of the shop floor providing insights in shopper, promotion, competitor and market dynamics.
•Be the retail partner of our business. Aligning location strategy, annual targets, innovation and activation pipeline & customer operations lead.

• Primary focus will be on airports in the New York City metropolitan area
• Implementation, tracking and reporting of in store Outlet Standards KPI’s
• Gathering of insights, shopper behaviors and market conditions to better understand our in-store performance, risks and opportunities.
• Keen understanding of selling stories and category insights to influence and improve Suntory outlet performance.
• Responsible for Brand Ambassador engagement and training, including tracking of results, information flow and monthly Brand Ambassador reporting and KPI tracking.
• Responsible for depletion targets in tandem with commercial and marketing leads.
• Ensure compliance of customer JBP in store activity such as promotional plans, distribution and ranging.
• Reporting of competitor activity, promotions and innovations across their territory.

Sales or retail experience within FMCG/luxury goods/spirits
Ideally 5+ years of retail or sales experience
Strong selling skill set and ability to influence
Team player with a strong collaborative approach
Customer focused strategic thinker with creative flair & an eye for category insights
Good analytical skills – ability to work within a deadline & deliver commercial KPIs
In-depth understanding of retailers in a global market
Travel 40% of the time to airports, conferences, customer offices, etc.
Travel Retail experience preferred
International experience and languages are a big plus

Salary Range - The salary range for this role, based in New York, NY  is $120-130k, along with an annual bonus, 401K match, profit sharing, and medical and wellness benefits. The salary range is commensurate with the candidate’s location, experience, and skillset. The range will vary if outside of this location.