UKG Pro WFM - Manager
Portland, OR · On-site
Coach others, recognise their strengths, and encourage them to take ownership of their personal development. Analyse complex ideas or proposals and build a range of meaningful recommendations. Use ...
Portland, OR · On-site
Coach others, recognise their strengths, and encourage them to take ownership of their personal development. Analyse complex ideas or proposals and build a range of meaningful recommendations. Use ...
Portland, OR · On-site
Coach others, recognise their strengths, and encourage them to take ownership of their personal development. Analyse complex ideas or proposals and build a range of meaningful recommendations. Use ...
Coach others, recognise their strengths, and encourage them to take ownership of their personal development. Analyse complex ideas or proposals and build a range of meaningful recommendations. Use ...
Coach others, recognise their strengths, and encourage them to take ownership of their personal development. Analyse complex ideas or proposals and build a range of meaningful recommendations. Use ...
Coach others, recognise their strengths, and encourage them to take ownership of their personal development. Analyse complex ideas or proposals and build a range of meaningful recommendations. Use ...
Coach others, recognise their strengths, and encourage them to take ownership of their personal development. Analyse complex ideas or proposals and build a range of meaningful recommendations. Use ...
Coach others, recognise their strengths, and encourage them to take ownership of their personal development. Analyse complex ideas or proposals and build a range of meaningful recommendations. Use ...
Coach others, recognise their strengths, and encourage them to take ownership of their personal development. Analyse complex ideas or proposals and build a range of meaningful recommendations. Use ...
Orlando, FL · On-site
Coach others, recognise their strengths, and encourage them to take ownership of their personal development. Analyse complex ideas or proposals and build a range of meaningful recommendations. Use ...
Orlando, FL · On-site
Coach others, recognise their strengths, and encourage them to take ownership of their personal development. Analyse complex ideas or proposals and build a range of meaningful recommendations. Use ...
Tampa, FL · On-site
Coach others, recognise their strengths, and encourage them to take ownership of their personal development. Analyse complex ideas or proposals and build a range of meaningful recommendations. Use ...
Tampa, FL · On-site
Coach others, recognise their strengths, and encourage them to take ownership of their personal development. Analyse complex ideas or proposals and build a range of meaningful recommendations. Use ...
Minneapolis, MN · On-site
Coach others, recognise their strengths, and encourage them to take ownership of their personal development. Analyse complex ideas or proposals and build a range of meaningful recommendations. Use ...
Minneapolis, MN · On-site
Coach others, recognise their strengths, and encourage them to take ownership of their personal development. Analyse complex ideas or proposals and build a range of meaningful recommendations. Use ...
Stamford, CT · On-site
Coach others, recognise their strengths, and encourage them to take ownership of their personal development. Analyse complex ideas or proposals and build a range of meaningful recommendations. Use ...
Stamford, CT · On-site
Coach others, recognise their strengths, and encourage them to take ownership of their personal development. Analyse complex ideas or proposals and build a range of meaningful recommendations. Use ...
Washington, DC · On-site
Coach others, recognise their strengths, and encourage them to take ownership of their personal development. Analyse complex ideas or proposals and build a range of meaningful recommendations. Use ...
Washington, DC · On-site
Coach others, recognise their strengths, and encourage them to take ownership of their personal development. Analyse complex ideas or proposals and build a range of meaningful recommendations. Use ...
... coaching, KPIs, and structured scorecards * Improve customer experience (CSAT, NPS, FCR) while balancing cost-to-serve and service levels * Own workforce performance in partnership with WFM ...
... coaching, KPIs, and structured scorecards * Improve customer experience (CSAT, NPS, FCR) while balancing cost-to-serve and service levels * Own workforce performance in partnership with WFM ...
$110K - $220K/yr
Define and execute the product strategy and roadmap for WFM capabilities within the CCaaS platform ... Foster a culture of trust, transparency, coaching, and continuous learning * Encourage diverse ...
$110K - $220K/yr
Define and execute the product strategy and roadmap for WFM capabilities within the CCaaS platform ... Foster a culture of trust, transparency, coaching, and continuous learning * Encourage diverse ...
$110K - $220K/yr
Define and execute the product strategy and roadmap for WFM capabilities within the CCaaS platform ... Foster a culture of trust, transparency, coaching, and continuous learning * Encourage diverse ...
$110K - $220K/yr
Define and execute the product strategy and roadmap for WFM capabilities within the CCaaS platform ... Foster a culture of trust, transparency, coaching, and continuous learning * Encourage diverse ...
$110K - $220K/yr
Define and execute the product strategy and roadmap for WFM capabilities within the CCaaS platform ... Foster a culture of trust, transparency, coaching, and continuous learning * Encourage diverse ...
$110K - $220K/yr
Define and execute the product strategy and roadmap for WFM capabilities within the CCaaS platform ... Foster a culture of trust, transparency, coaching, and continuous learning * Encourage diverse ...
Baltimore, MD · On-site
Coach others, recognise their strengths, and encourage them to take ownership of their personal development. Analyse complex ideas or proposals and build a range of meaningful recommendations. Use ...
Baltimore, MD · On-site
Coach others, recognise their strengths, and encourage them to take ownership of their personal development. Analyse complex ideas or proposals and build a range of meaningful recommendations. Use ...
Coach others, recognise their strengths, and encourage them to take ownership of their personal development. Analyse complex ideas or proposals and build a range of meaningful recommendations. Use ...
Coach others, recognise their strengths, and encourage them to take ownership of their personal development. Analyse complex ideas or proposals and build a range of meaningful recommendations. Use ...
$110K - $220K/yr
Define and execute the product strategy and roadmap for WFM capabilities within the CCaaS platform ... Foster a culture of trust, transparency, coaching, and continuous learning * Encourage diverse ...
$110K - $220K/yr
Define and execute the product strategy and roadmap for WFM capabilities within the CCaaS platform ... Foster a culture of trust, transparency, coaching, and continuous learning * Encourage diverse ...
$110K - $220K/yr
Define and execute the product strategy and roadmap for WFM capabilities within the CCaaS platform ... Foster a culture of trust, transparency, coaching, and continuous learning * Encourage diverse ...
$110K - $220K/yr
Define and execute the product strategy and roadmap for WFM capabilities within the CCaaS platform ... Foster a culture of trust, transparency, coaching, and continuous learning * Encourage diverse ...
$110K - $220K/yr
Define and execute the product strategy and roadmap for WFM capabilities within the CCaaS platform ... Foster a culture of trust, transparency, coaching, and continuous learning * Encourage diverse ...
$110K - $220K/yr
Define and execute the product strategy and roadmap for WFM capabilities within the CCaaS platform ... Foster a culture of trust, transparency, coaching, and continuous learning * Encourage diverse ...
$110K - $220K/yr
Define and execute the product strategy and roadmap for WFM capabilities within the CCaaS platform ... Foster a culture of trust, transparency, coaching, and continuous learning * Encourage diverse ...
$110K - $220K/yr
Define and execute the product strategy and roadmap for WFM capabilities within the CCaaS platform ... Foster a culture of trust, transparency, coaching, and continuous learning * Encourage diverse ...
$110K - $220K/yr
Define and execute the product strategy and roadmap for WFM capabilities within the CCaaS platform ... Foster a culture of trust, transparency, coaching, and continuous learning * Encourage diverse ...
$110K - $220K/yr
Define and execute the product strategy and roadmap for WFM capabilities within the CCaaS platform ... Foster a culture of trust, transparency, coaching, and continuous learning * Encourage diverse ...
$10.58 - $12.74
2% of jobs
$12.74 - $14.90
5% of jobs
$14.90 - $17.07
9% of jobs
$18.04 is the 25th percentile. Wages below this are outliers.
$17.07 - $19.23
20% of jobs
The median wage is $20.64 / hr.
$19.23 - $21.39
21% of jobs
$21.39 - $23.56
16% of jobs
$23.88 is the 75th percentile. Wages above this are outliers.
$23.56 - $25.72
11% of jobs
$25.72 - $27.88
10% of jobs
$27.88 - $30.05
3% of jobs
$30.05 - $32.21
2% of jobs
$32.21 - $34.38
1% of jobs
$10
$22
$34
| Aspect | Wfm Coach | Workforce Analyst |
|---|---|---|
| Credentials | Typically requires workforce management certifications, experience with scheduling tools | Often requires data analysis or business intelligence certifications, proficiency in analytics software |
| Work Environment | Collaborates closely with operations teams, focuses on coaching and process improvement | Analyzes data to forecast staffing needs, supports strategic decision-making |
| Employer & Industry Usage | Common in call centers, customer service, and contact centers | Used across various industries including retail, finance, and healthcare |
While both roles involve workforce planning, a Wfm Coach primarily focuses on coaching teams and implementing scheduling strategies, whereas a Workforce Analyst emphasizes data analysis and forecasting to inform staffing decisions.

Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 26 days ago
8.3
Based on 73 frontline employees who took The Breakroom Quiz
20th of 57 rated business consultants
Industry/Sector
Not ApplicableSpecialism
OracleManagement Level
ManagerJob Description & Summary
A career in our Oracle Human Capital team, within our Oracle consulting practice, will provide you with the opportunity to help organizations use enterprise technology to achieve their digital technology goals and capitalise on business opportunities. We help our clients implement and effectively use Oracle offerings to modernize their HR business processes around core HR, Benefits, Payroll/T&L, Recruiting, Talent Management, Compensation, Learning, along with numerous other processes. We also drive continuous innovation including efforts to introduce automation, new solutions, industry-specific model systems and solutions.Travel Requirements
Up to 60%Job Posting End Date
The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glanceAs PwC is anequal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.Learn more about how we work: https://pwc.to/how-we-workFor only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines