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Wfm Coach Jobs (NOW HIRING)

Adecco

Sr. Bus Process Analyst

Minneapolis, MN

$31.57/hr

The person in this role works with WFM, IT, vendors, and business partners to improve tools ... Provides coaching, feedback, and guidance to others * Acts as a resource for less experienced team ...

Whole Foods Market

Lead Baker - Full Time

Dublin, CA

$14.75 - $19.25/hr

All positions must strive to support WFM core values and goals, promote national, regional, and ... Mentors, coaches, and trains all other bakers on proper execution of relevant bread and bakery ...

Pwc

UKG Pro WFM - Manager

Montpelier, VT

Coach others, recognise their strengths, and encourage them to take ownership of their personal development. Analyse complex ideas or proposals and build a range of meaningful recommendations. Use ...

Pwc

UKG Pro WFM - Manager

Oklahoma City, OK

Coach others, recognise their strengths, and encourage them to take ownership of their personal development. Analyse complex ideas or proposals and build a range of meaningful recommendations. Use ...

Pwc

UKG Pro WFM - Manager

Fayetteville, AR

Coach others, recognise their strengths, and encourage them to take ownership of their personal development. Analyse complex ideas or proposals and build a range of meaningful recommendations. Use ...

Pwc

UKG Pro WFM - Manager

Melville, NY

Coach others, recognise their strengths, and encourage them to take ownership of their personal development. Analyse complex ideas or proposals and build a range of meaningful recommendations. Use ...

Whole Foods Market

Lead Baker - Full Time

San Jose, CA

$19.50 - $30.20/hr

All positions must strive to support WFM core values and goals, promote national, regional, and ... Mentors, coaches, and trains all other bakers on proper execution of relevant bread and bakery ...

Whole Foods Market

Lead Baker - Full Time

San Jose, CA

$15.25 - $20/hr

All positions must strive to support WFM core values and goals, promote national, regional, and ... Mentors, coaches, and trains all other bakers on proper execution of relevant bread and bakery ...

Whole Foods Market

Lead Baker - Full Time

Redwood City, CA

$16 - $20.75/hr

All positions must strive to support WFM core values and goals, promote national, regional, and ... Mentors, coaches, and trains all other bakers on proper execution of relevant bread and bakery ...

Whole Foods Market

Lead Baker - Full Time

Dublin, CA

$19.50 - $30.20/hr

All positions must strive to support WFM core values and goals, promote national, regional, and ... Mentors, coaches, and trains all other bakers on proper execution of relevant bread and bakery ...

Whole Foods Market

Lead Baker - Full Time

San Jose, CA

$19.50 - $30.20/hr

All positions must strive to support WFM core values and goals, promote national, regional, and ... Mentors, coaches, and trains all other bakers on proper execution of relevant bread and bakery ...

Pwc

UKG Pro WFM - Manager

Irvine, CA

Coach others, recognise their strengths, and encourage them to take ownership of their personal development. Analyse complex ideas or proposals and build a range of meaningful recommendations. Use ...

Pwc

UKG Pro WFM - Manager

Seattle, WA

Coach others, recognise their strengths, and encourage them to take ownership of their personal development. Analyse complex ideas or proposals and build a range of meaningful recommendations. Use ...

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Wfm Coach information

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How much do wfm coach jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for wfm coach in the United States is $22.44, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $24.52 per hour, depending on experience, location, and employer.

How does a WFM Coach typically collaborate with operations and frontline teams to improve workforce management outcomes?

A WFM Coach works closely with operations leaders and frontline staff to identify areas for improvement in scheduling, forecasting, and adherence to workforce plans. They often facilitate training sessions, provide real-time feedback, and analyze performance metrics to support both individual and team development. Regular meetings and open communication channels are established to ensure alignment on goals, address challenges, and share best practices. This collaborative approach helps drive efficiency, optimize staffing, and enhance customer service across the organization.

What are WFM Coaches?

WFM Coaches, or Workforce Management Coaches, are professionals who guide and support teams in optimizing workforce planning, scheduling, and operational efficiency. They often work in contact centers or service industries, helping staff understand and implement best practices for forecasting, scheduling, and adherence to service level agreements. WFM Coaches also provide training, feedback, and performance analysis to ensure teams meet organizational goals. Their role is pivotal in balancing staffing needs with customer demand, improving productivity, and enhancing employee engagement.

What is the difference between Wfm Coach vs Workforce Analyst?

AspectWfm CoachWorkforce Analyst
CredentialsTypically requires workforce management certifications, experience with scheduling toolsOften requires data analysis or business intelligence certifications, proficiency in analytics software
Work EnvironmentCollaborates closely with operations teams, focuses on coaching and process improvementAnalyzes data to forecast staffing needs, supports strategic decision-making
Employer & Industry UsageCommon in call centers, customer service, and contact centersUsed across various industries including retail, finance, and healthcare

While both roles involve workforce planning, a Wfm Coach primarily focuses on coaching teams and implementing scheduling strategies, whereas a Workforce Analyst emphasizes data analysis and forecasting to inform staffing decisions.

What are the key skills and qualifications needed to thrive as a WFM Coach, and why are they important?

To thrive as a WFM (Workforce Management) Coach, you need a solid understanding of workforce planning, forecasting, and scheduling, often supported by experience in contact center operations or a related field. Proficiency with WFM software such as NICE IEX, Verint, or Genesys, as well as knowledge of reporting and analytics tools, is typically required. Outstanding communication, coaching, and problem-solving skills help drive team performance and foster continuous improvement. These skills ensure effective resource utilization, optimized service levels, and the professional development of workforce management teams.
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Wfm Coach jobs near you
Infographic showing various Wfm Coach job openings in the United States as of May 2026, with employment types broken down into 5% As Needed, 23% Full Time, 18% Part Time, 14% Temporary, 36% Contract, and 4% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $46,678 per year, or $22.4 per hour.
Director, Retail Workforce & Business Planning for a Leading Premium Activewear and Wellness Life...

Director, Retail Workforce & Business Planning for a Leading Premium Activewear and Wellness Life...

Treehouse Partners

Los Angeles, CA

$160K - $190K/yr

Other

Posted 6 days ago

Job description

Our client is an established and well-known brand specializing in high-quality, responsibly sourced and manufactured athletic apparel that functions as both gym and streetwear. They have both a thriving e-commerce business and brick-and-mortar retail stores. With a rapidly expanding global retail footprint of 200+ stores and ambitious international growth plans, the company is scaling its corporate infrastructure to match its trajectory. They are seeking a Director of Retail Workforce Management & Business Planning to serve as an enterprise leader who will own and evolve their global WFM and business planning capabilities. This is a high-impact, highly visible role sitting at the intersection of retail operations, financial planning, and labor strategy—ideal for a seasoned professional who thrives in high-growth, build-oriented environments.
This is primarily an in-person role, reporting to our client’s offices in Los Angeles.

Responsibilities:
- Own the annual bottoms-up budgeting process for all retail locations globally, spanning sales, labor, and additional P&L line items
- Oversee performance reporting that bridges forecasts to actuals, providing clear visibility into store-level results for field and executive leadership
- Oversee and continuously refine reforecasting capabilities that support product buys, promotional planning, monthly goal-setting, and broader business planning
- Partner with Technology, Data, and Analytics teams to enhance forecasting models, expand reporting capabilities, and increase self-service access to insights for field leaders
- Leverage and build AI-powered tools to automate and improve forecasting accuracy and planning efficiency
- Develop the company's annual bottoms-up labor budget in close partnership with Operations and Finance leadership
- Track labor performance against plan, proactively identify risks and opportunities, and partner cross-functionally to drive productivity and cost outcomes
- Own WFM KPIs including labor rate, labor productivity, forecast accuracy, and schedule effectiveness—driving continuous improvement across field and functional teams
- Partner with WFM platform vendors to refine and optimize labor forecasting and auto-scheduling capabilities; develop scheduling playbooks and field guidance to drive consistent labor standards
- Manage store bonus program design, execution, and ongoing administration
- Lead, coach, and develop a team of WFM and planning professionals, fostering a culture of accountability, data-driven decision-making, and continuous improvement
Qualifications:
- Bachelor’s degree, preferred
- 8+ years of experience in retail FP&A, WFM, labor planning, or operations analytics within a large, complex, multi-unit retail organization
- 4+ years of people leadership experience, including managing managers, with a demonstrated track record of building and scaling high-performing teams
- Proven success designing and executing enterprise or multi-region workforce strategies supporting thousands of employees across multiple geographies
- Deep expertise in workforce planning, labor forecasting, scheduling strategy, and labor optimization methodologies
- Experience implementing or transforming workforce management platforms (e.g., Legion, UKG, Kronos, or comparable tools) through a full lifecycle—from requirements and design through build, pilot, and rollout; experience with Legion strongly preferred
- Demonstrated ability to manage large-scale labor budgets and influence P&L outcomes
- Advanced analytical capabilities with the ability to synthesize complex data into executive-level insights and recommendations
- Exceptional cross-functional leadership and influencing skills; comfortable operating in high-growth, build-oriented environments
- Background in premium, omnichannel, or globally expanding apparel, lifestyle, or specialty retail strongly preferred
- Must be based in or willing to relocate to the greater Los Angeles area; willingness to travel domestically and internationally as needed
Compensation: Targeting a base salary of $160,000–$190,000, DOE

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