Grand Rapids, MI · Hybrid
$45K/yr
... weekends. To best support our partners and their guests, employees in this role work within a ... Experience working with Software as a Service (SaaS) * Proficient in Google Business Suite and ...
Grand Rapids, MI · Hybrid
$45K/yr
... weekends. To best support our partners and their guests, employees in this role work within a ... Experience working with Software as a Service (SaaS) * Proficient in Google Business Suite and ...
Grand Rapids, MI · On-site
$45K/yr
... weekends. To best support our partners and their guests, employees in this role work within a ... Experience working with Software as a Service (SaaS) * Proficient in Google Business Suite and ...
Grand Rapids, MI · On-site
$45K/yr
... weekends. To best support our partners and their guests, employees in this role work within a ... Experience working with Software as a Service (SaaS) * Proficient in Google Business Suite and ...
$55K - $65K/yr
Experience administering SaaS applications like Google Workspace, Microsoft 365, Slack, and ... Ability to work on call evenings and weekends on a rotating schedule * Occasional travel as needed ...
$55K - $65K/yr
Experience administering SaaS applications like Google Workspace, Microsoft 365, Slack, and ... Ability to work on call evenings and weekends on a rotating schedule * Occasional travel as needed ...
Deliver outstanding customer support and address client concerns throughout the implementation ... Prior experience with SaaS platforms, especially Government Technology SaaS solutions, is desirable ...
Deliver outstanding customer support and address client concerns throughout the implementation ... Prior experience with SaaS platforms, especially Government Technology SaaS solutions, is desirable ...
Deliver outstanding customer support and address client concerns throughout the implementation ... Prior experience with SaaS platforms, especially Government Technology SaaS solutions, is desirable ...
Quick apply
Deliver outstanding customer support and address client concerns throughout the implementation ... Prior experience with SaaS platforms, especially Government Technology SaaS solutions, is desirable ...
... weekends, holidays, and off-shift support - to meet plant go-live and payroll processing deadlines ... Familiarity with cloud-based SaaS solutions * Agile/Jira experience * Broad understanding of plant ...
... weekends, holidays, and off-shift support - to meet plant go-live and payroll processing deadlines ... Familiarity with cloud-based SaaS solutions * Agile/Jira experience * Broad understanding of plant ...
Flexible schedule; occasional evening/weekend availability for urgent customer needs Key ... support, or system implementation * Experience in the computer software or SaaS industry highly ...
Flexible schedule; occasional evening/weekend availability for urgent customer needs Key ... support, or system implementation * Experience in the computer software or SaaS industry highly ...
Flexible schedule; occasional evening/weekend availability for urgent customer needs Key ... support, * or system implementation * Experience in the computer software or SaaS industry highly ...
Flexible schedule; occasional evening/weekend availability for urgent customer needs Key ... support, * or system implementation * Experience in the computer software or SaaS industry highly ...
Ann Arbor, MI · On-site
Flexible schedule; occasional evening/weekend availability for urgent customer needs Key ... support, or system implementation * Experience in the computer software or SaaS industry highly ...
Ann Arbor, MI · On-site
Flexible schedule; occasional evening/weekend availability for urgent customer needs Key ... support, or system implementation * Experience in the computer software or SaaS industry highly ...
Ann Arbor, MI · On-site
Flexible schedule; occasional evening/weekend availability for urgent customer needs Key ... support, * or system implementation * Experience in the computer software or SaaS industry highly ...
Ann Arbor, MI · On-site
Flexible schedule; occasional evening/weekend availability for urgent customer needs Key ... support, * or system implementation * Experience in the computer software or SaaS industry highly ...
Three Rivers, MI · On-site
... weekends and holidays, based on business needs to support the responsibilities of the role ... SaaS experience preferred but not required * Some automotive knowledge (Areas of the dealership and ...
Three Rivers, MI · On-site
... weekends and holidays, based on business needs to support the responsibilities of the role ... SaaS experience preferred but not required * Some automotive knowledge (Areas of the dealership and ...
Detroit, MI · On-site
$15 - $19.75/hr
Support weekend operations , including one weekend day per week, ensuring our customers always have ... You've worked in fast-paced industries like telehealth, healthcare, SaaS, or tech where quick ...
Quick apply
Detroit, MI · On-site
$15 - $19.75/hr
Support weekend operations , including one weekend day per week, ensuring our customers always have ... You've worked in fast-paced industries like telehealth, healthcare, SaaS, or tech where quick ...
Farmington Hills, MI · Hybrid
$65K - $75K/yr
Background in financial services, fintech, or enterprise software/SaaS client engagement (preferred ... including possible weekend travel. * Additional hours, including Saturday/Sunday support, as ...
Farmington Hills, MI · Hybrid
$65K - $75K/yr
Background in financial services, fintech, or enterprise software/SaaS client engagement (preferred ... including possible weekend travel. * Additional hours, including Saturday/Sunday support, as ...
$45K - $55K/yr
... SaaS applications, network services, and peripherals. IT Specialists focus on first-call ... Additional hours, including after hours or weekend support, as required * 24×7 availability while ...
$45K - $55K/yr
... SaaS applications, network services, and peripherals. IT Specialists focus on first-call ... Additional hours, including after hours or weekend support, as required * 24×7 availability while ...
Bonuses may apply. About the Company StrongMynd is breaking new ground with the only SaaS ... Collaborate with StrongMynd's support team to ensure that clients receive comprehensive care.
Bonuses may apply. About the Company StrongMynd is breaking new ground with the only SaaS ... Collaborate with StrongMynd's support team to ensure that clients receive comprehensive care.
Farmington Hills, MI · On-site
$35 - $39/hr
Provide technical support and guidance for field service engineers, technicians and parts team ... Intermediate knowledge of Microsoft Office products, SaaS/Cloud-based software experience * FANUC ...
Quick apply
Farmington Hills, MI · On-site
$35 - $39/hr
Provide technical support and guidance for field service engineers, technicians and parts team ... Intermediate knowledge of Microsoft Office products, SaaS/Cloud-based software experience * FANUC ...
Provide technical support and guidance for field service engineers, technicians and parts team ... Intermediate knowledge of Microsoft Office products, SaaS/Cloud-based software experience * FANUC ...
Quick apply
Provide technical support and guidance for field service engineers, technicians and parts team ... Intermediate knowledge of Microsoft Office products, SaaS/Cloud-based software experience * FANUC ...
Detroit, MI · Hybrid
$44K - $57K/yr
... or SaaS environment. * Work experience in the tourism/travel industry. * Work experience with ... Support research needs for new tourism initiatives and marketing campaigns Organizational ...
New
Detroit, MI · Hybrid
$44K - $57K/yr
... or SaaS environment. * Work experience in the tourism/travel industry. * Work experience with ... Support research needs for new tourism initiatives and marketing campaigns Organizational ...
New
Detroit, MI · Hybrid
$44K - $57K/yr
... or SaaS environment. * Work experience in the tourism/travel industry. * Work experience with ... Support research needs for new tourism initiatives and marketing campaigns Organizational ...
Quick apply
Detroit, MI · Hybrid
$44K - $57K/yr
... or SaaS environment. * Work experience in the tourism/travel industry. * Work experience with ... Support research needs for new tourism initiatives and marketing campaigns Organizational ...
Detroit, MI · On-site
$44K - $57K/yr
... or SaaS environment. * Work experience in the tourism/travel industry. * Work experience with ... Support research needs for new tourism initiatives and marketing campaigns Organizational ...
Detroit, MI · On-site
$44K - $57K/yr
... or SaaS environment. * Work experience in the tourism/travel industry. * Work experience with ... Support research needs for new tourism initiatives and marketing campaigns Organizational ...
$45K/yr
Full-time
Medical, Dental, Vision, Life, Retirement
Posted 21 days ago
As a Software Customer Support Specialist, you will assist our software customers during scheduled software support hours. Your primary responsibility will be to work with campground and resort staff on inbound call/email/chat questions in a range of difficulty. You will become a master of the ‘ins and outs’ of the Campspot reservation software. You will be expected to courteously share this expertise with campground management and staff at their request by phone, email, and remote desktop demonstration. A high level of technical ability is preferred.
Camping is a service-driven industry, with many of our partnering parks conducting the majority of their business outside of traditional business hours and on weekends. To best support our partners and their guests, employees in this role work within a clearly defined shift schedule that includes coverage during evenings, weekends, and select major holidays.
Given that the busiest camping season falls between Memorial Day and Labor Day, this position is best suited for individuals who are available to work consistently throughout the summer and who prefer to schedule extended time off during the off-season months.
Currently we are hiring for two shifts:
Qualifications:
Preferred Qualifications:
Compensation and Benefits
This role is hybrid in our Grand Rapids, MI headquarters.
Campspot is a motivated team of outdoor enthusiasts and software professionals with decades of experience in the campground and outdoor industry. We’re looking to grow with people who embody our culture of learning, collaboration, and innovation. Today our portfolio includes two distinct but synergistic products:
1. Campspot Management Software (https://software.campspot.com/) is the leading provider of reservation management software and tools for campgrounds and RV parks. It revolutionized the industry through its proprietary technology, allowing park owners to increase revenue through its inventory optimization tool and site-lock capabilities.
2. The Campspot Marketplace (campspot.com and Campspot mobile app) is an online marketplace where travelers can find accommodations for their camping trips. Campspot’s inventory is 100% bookable and includes robust filters to help travelers customize their travel experience.
Sourced by ZipRecruiter
Software development
11 - 50 Employees
Grand Rapids, MI, US
2015
