Pool Monitor (Seasonal) - Residential Apartment Community (Rockland, MA)
Position type: Part-time, seasonal (Late May through early September)
Compensation: $16.00 per hour
Schedule: 8 hours/week, Saturday and/or Sunday (set weekly schedule with management)
Location: Rockland, Massachusetts (on-site pool and pool enclosure)
Summary
The Pool Monitor supports a safe, clean, and orderly pool environment for residents and guests at a semi-public apartment-community swimming pool. This role focuses on customer service, rule enforcement, basic safety observation, and documentation/communication—and is not a lifeguard position.
Key responsibilities
Resident/guest supervision & rule enforcement
- Greet resident and guests; verify pool access eligibility (wristbands/keys/guest policy as applicable).
- Maintain orderly use of the pool deck and water; de-escalate conflicts and address unsafe behavior.
- Enforce posted pool rules consistent with MA requirements.
- Ensure required health-rule signage is present at the entrance/dressing area (e.g., shower-before-entering; communicable disease restriction).
- Monitor pool occupancy to ensure it does not exceed posted capacity limits.
Safety observation
- Observe general pool activity for unsafe conditions or behavior. In the event of an emergency, immediately contact 911.
- Ensure that required safety and emergency items are present/accessible:
- Ring buoy/rescue equipment requirements (and rescue hook for outdoor in-ground pools).
- First-aid kit contents and availability; report missing/expired items.
- Emergency communication system available and unlocked; emergency numbers posted.
- Confirm required “WARNING—NO LIFEGUARD ON DUTY” and related supervision signs are conspicuously posted.
Documentation & coordination
- Maintain a daily shift log, including attendance estimates, incidents, rule violations, and maintenance concerns.
- Promptly report hazards to management and/or the Certified Pool Operator (CPO) including cloudy water, broken gate latches, missing equipment, etc.
- Support the operator’s required recordkeeping by communicating observations.
Facility checks (light, non-technical)
- Conduct opening/closing walkthroughs: gates locked/unlocked per policy, signage visible, deck free of glass/trip hazards, furniture orderly.
Required qualifications
- Minimum age is 16+.
- Reliability and ability to work weekends (8 hours on Saturday and/or Sunday).
- Strong customer service and communication skills.
- Ability to enforce rules in a calm, professional manner.
- Ability to stand and walk outdoors for extended periods.
- Ability to lift/carry up to approximately 25 lbs.