Desktop Support Technician
$18 - $20/hr
... Windows and Mac environments Troubleshoot remotely using VNC and KVM switch Reimage systems ... lunch) No weekend or after-hours support expected (exceptions for special projects) Benefits ...
$18 - $20/hr
... Windows and Mac environments Troubleshoot remotely using VNC and KVM switch Reimage systems ... lunch) No weekend or after-hours support expected (exceptions for special projects) Benefits ...
$18 - $20/hr
... Windows and Mac environments Troubleshoot remotely using VNC and KVM switch Reimage systems ... lunch) No weekend or after-hours support expected (exceptions for special projects) Benefits ...
Broomfield, CO · On-site
$18 - $20/hr
... Mac environments · Troubleshoot remotely using VNC and KVM switch · Reimage systems, install OS ... weekend or after-hours support expected (exceptions for special projects) · Benefits include: o ...
Broomfield, CO · On-site
$18 - $20/hr
... Mac environments · Troubleshoot remotely using VNC and KVM switch · Reimage systems, install OS ... weekend or after-hours support expected (exceptions for special projects) · Benefits include: o ...
Fort Collins, CO · On-site
$60K/yr
... weekends. There is an On-call rotation. * Excellent written and verbal skills are absolutely ... Experience working in Windows and/or Mac OS X operating systems. * Basic understanding of how a ...
Fort Collins, CO · On-site
$60K/yr
... weekends. There is an On-call rotation. * Excellent written and verbal skills are absolutely ... Experience working in Windows and/or Mac OS X operating systems. * Basic understanding of how a ...
$37K - $46K/yr
... weekends. There is an On-call rotation. * Excellent written and verbal skills are absolutely ... Experience working in Windows and/or Mac OS X operating systems. * Basic understanding of how a ...
$37K - $46K/yr
... weekends. There is an On-call rotation. * Excellent written and verbal skills are absolutely ... Experience working in Windows and/or Mac OS X operating systems. * Basic understanding of how a ...
... weekends. There is an On-call rotation. * Excellent written and verbal skills are absolutely ... Experience working in Windows and/or Mac OS X operating systems. * Basic understanding of how a ...
Quick apply
... weekends. There is an On-call rotation. * Excellent written and verbal skills are absolutely ... Experience working in Windows and/or Mac OS X operating systems. * Basic understanding of how a ...
Colorado Springs, CO · On-site
$18 - $20/hr
Provide timely support for hardware and software issues for both Windows and Mac environments ... No weekend or after-hours support expected (exceptions for special projects) * Benefits include:
Colorado Springs, CO · On-site
$18 - $20/hr
Provide timely support for hardware and software issues for both Windows and Mac environments ... No weekend or after-hours support expected (exceptions for special projects) * Benefits include:
$18 - $20/hr
... Windows and Mac environments Troubleshoot remotely using VNC and KVM switch Reimage systems ... lunch) No weekend or after-hours support expected (exceptions for special projects) Benefits ...
$18 - $20/hr
... Windows and Mac environments Troubleshoot remotely using VNC and KVM switch Reimage systems ... lunch) No weekend or after-hours support expected (exceptions for special projects) Benefits ...
$18 - $20/hr
... Windows and Mac environments Troubleshoot remotely using VNC and KVM switch Reimage systems ... lunch) No weekend or after-hours support expected (exceptions for special projects) Benefits ...
$18 - $20/hr
... Windows and Mac environments Troubleshoot remotely using VNC and KVM switch Reimage systems ... lunch) No weekend or after-hours support expected (exceptions for special projects) Benefits ...
Broomfield, CO · On-site
$18 - $20/hr
... Mac environments · Troubleshoot remotely using VNC and KVM switch · Reimage systems, install OS ... weekend or after-hours support expected (exceptions for special projects) · Benefits include: o ...
Broomfield, CO · On-site
$18 - $20/hr
... Mac environments · Troubleshoot remotely using VNC and KVM switch · Reimage systems, install OS ... weekend or after-hours support expected (exceptions for special projects) · Benefits include: o ...
Fort Collins, CO · On-site
$37K - $46K/yr
... weekends. There is an On-call rotation. * Excellent written and verbal skills are absolutely ... Experience working in Windows and/or Mac OS X operating systems. * Basic understanding of how a ...
Quick apply
Fort Collins, CO · On-site
$37K - $46K/yr
... weekends. There is an On-call rotation. * Excellent written and verbal skills are absolutely ... Experience working in Windows and/or Mac OS X operating systems. * Basic understanding of how a ...
This position will also require on call shift work during weekends and weeknights during the ... Apple MAC-OSX, Office365 and other software applications. 6. Escalate to Tier 2 or other UDR ...
This position will also require on call shift work during weekends and weeknights during the ... Apple MAC-OSX, Office365 and other software applications. 6. Escalate to Tier 2 or other UDR ...
Colorado Springs, CO · On-site
$18 - $20/hr
... and Mac environments • Troubleshoot remotely using VNC and KVM switch • Reimage systems ... weekend or after-hours support expected (exceptions for special projects) • Benefits include:
Colorado Springs, CO · On-site
$18 - $20/hr
... and Mac environments • Troubleshoot remotely using VNC and KVM switch • Reimage systems ... weekend or after-hours support expected (exceptions for special projects) • Benefits include:
Colorado Springs, CO · On-site
$18 - $20/hr
Provide timely support for hardware and software issues for both Windows and Mac environments ... No weekend or after-hours support expected (exceptions for special projects) * Benefits include:
Colorado Springs, CO · On-site
$18 - $20/hr
Provide timely support for hardware and software issues for both Windows and Mac environments ... No weekend or after-hours support expected (exceptions for special projects) * Benefits include:
Broomfield, CO · On-site
$18 - $20/hr
... and Mac environments • Troubleshoot remotely using VNC and KVM switch • Reimage systems ... • No weekend or after-hours support expected (exceptions for special projects) • Benefits ...
Broomfield, CO · On-site
$18 - $20/hr
... and Mac environments • Troubleshoot remotely using VNC and KVM switch • Reimage systems ... • No weekend or after-hours support expected (exceptions for special projects) • Benefits ...
This position will also require on call shift work during weekends and weeknights during the ... Apple MAC-OSX, Office365 and other software applications. 6. Escalate to Tier 2 or other UDR ...
Quick apply
This position will also require on call shift work during weekends and weeknights during the ... Apple MAC-OSX, Office365 and other software applications. 6. Escalate to Tier 2 or other UDR ...
Denver, CO · On-site
Be part of an on call after hours/weekend on call rotation every 8-10 weeks(additional compensation ... Basic knowledge of Mac OS * Basic knowledge of mobile operating systems: Apple iOS and Android ...
Denver, CO · On-site
Be part of an on call after hours/weekend on call rotation every 8-10 weeks(additional compensation ... Basic knowledge of Mac OS * Basic knowledge of mobile operating systems: Apple iOS and Android ...
Denver, CO · On-site
Be part of an on call after hours/weekend on call rotation every 8-10 weeks(additional compensation ... Basic knowledge of Mac OS * Basic knowledge of mobile operating systems: Apple iOS and Android ...
Denver, CO · On-site
Be part of an on call after hours/weekend on call rotation every 8-10 weeks(additional compensation ... Basic knowledge of Mac OS * Basic knowledge of mobile operating systems: Apple iOS and Android ...
CO · On-site
Be part of an on call after hours/weekend on call rotation every 8-10 weeks(additional compensation ... Basic knowledge of Mac OS * Basic knowledge of mobile operating systems: Apple iOS and Android ...
CO · On-site
Be part of an on call after hours/weekend on call rotation every 8-10 weeks(additional compensation ... Basic knowledge of Mac OS * Basic knowledge of mobile operating systems: Apple iOS and Android ...
Denver, CO · On-site
Be part of an on call after hours/weekend on call rotation every 8-10 weeks(additional compensation ... Basic knowledge of Mac OS * Basic knowledge of mobile operating systems: Apple iOS and Android ...
Quick apply
Denver, CO · On-site
Be part of an on call after hours/weekend on call rotation every 8-10 weeks(additional compensation ... Basic knowledge of Mac OS * Basic knowledge of mobile operating systems: Apple iOS and Android ...
Fort Collins, CO · On-site
$18 - $20/hr
... and Mac environments • Troubleshoot remotely using VNC and KVM switch • Reimage systems ... • No weekend or after-hours support expected (exceptions for special projects) • Benefits ...
Fort Collins, CO · On-site
$18 - $20/hr
... and Mac environments • Troubleshoot remotely using VNC and KVM switch • Reimage systems ... • No weekend or after-hours support expected (exceptions for special projects) • Benefits ...
| Aspect | Weekend Mac Support | Weekend PC Support |
|---|---|---|
| Certifications | Apple Certified Support Professional (ACSP), Apple Certified Technical Coordinator (ACTC) | CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate |
| Work Environment | Apple retail stores, Apple authorized service providers, client homes | PC repair shops, corporate IT departments, client offices |
| Industry Usage | Primarily in Apple product support and service | Wider range of hardware and software brands |
| Common Search Intent | Support for Mac hardware/software issues during weekends | Support for Windows PC hardware/software issues during weekends |
Weekend Mac Support and Weekend PC Support both involve providing technical assistance outside regular hours. The main difference lies in the hardware and software focus: Mac support specializes in Apple products, requiring specific certifications like ACSP, while PC support covers a broader range of Windows-based systems. Both roles are essential for clients needing weekend assistance in their respective ecosystems.

$18 - $20/hr
Other
Medical, Dental, Vision, Retirement, PTO
Re-posted 12 days ago
Description
Overview
We are seeking a highly motivated Desktop Support Technician with strong technical skills and a passion for providing outstanding customer service. The ideal candidate is proactive, detail-oriented, and thrives in a fast-paced environment. You will be part of a supportive IT team focused on delivering reliable technology solutions and exceptional user experiences.
Key Responsibilities
Technical Support
Provide timely support for hardware and software issues for both Windows and Mac environments
Troubleshoot remotely using VNC and KVM switch
Reimage systems, install OS and standard software (onsite and remote)
Coordinate warranty support with Dell and schedule onsite service when needed
Resolve common technical issues, including:
o Network connectivity
o System crashes/blue screens
o Printing problems
o Virus removal
Basic administration and troubleshooting of:
o DHCP / DNS
o Active Directory
o VPN and remote access tools
o Windows domain account issues
o Wireless connectivity and hotspots
Collaborate with the network team on basic troubleshooting tasks
Provide Tier 1 support for Google Workspace, MS Office, Box, Logitech video systems, and Zoom
Perform basic mobile device management including deployment, collection, inventory, and reset/wipe procedures
Customer Service
Deliver prompt and courteous user support via:
o Wolken ticketing system (incident resolution and device lifecycle tasks)
o Google Chat and Gmail (Outlook familiarity is a plus)
o Zoom Calling and Zoom video conferencing
Maintain a positive user experience with clear communication and professionalism
Asset & Inventory Management
Maintain accurate records of hardware assets
Ensure timely deployment, collection, and tracking of end-user devices
Special Projects & Additional Duties
Assist with software and process testing and validation
Create clear, user-friendly technical documentation
Provide 1:1 or group technical training (remote or in-person)
Support office signage placement and daily ticket review/assignment tasks
May require occasional travel to other office locations
Work Schedule & Benefits
Monday-Friday, 8:00 AM - 5:00 PM (1-hour lunch)
No weekend or after-hours support expected (exceptions for special projects)
Benefits include:
o Paid holidays, vacation, and sick leave
o 401(k) plan
o Medical, dental, and vision insurance
o Structured onboarding and training
o Modern workspaces and innovative technology
o Supportive, team-oriented culture with strong work-life balance
Work Location Flexibility
This position primarily supports users at a designated client office but may also be assigned to provide onsite support at other client locations within the same city or region when business needs require it.
Travel Expectations
Travel for this role is rare and only occurs on a limited, as-needed basis for special projects or during acquisition-related transitions.
Requirements
Qualifications
1-2+ years in a desktop support or corporate helpdesk environment preferred
Technically inclined and eager to learn new tools and platforms
Clear and concise communicator with the ability to explain technical concepts to non-technical users
Familiar with Windows 10/11; Mac OS experience is a plus
Skilled in teamwork and conflict resolution in a professional setting
Self-starter with strong follow-through and attention to process
Able to work independently while following team procedures and protocols
Sourced by ZipRecruiter
It services
51 - 200 Employees
Irvine, CA, US
1997