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Weekend Mac Support Jobs in Colorado (NOW HIRING)

... Windows and Mac environments Troubleshoot remotely using VNC and KVM switch Reimage systems ... lunch) No weekend or after-hours support expected (exceptions for special projects) Benefits ...

... Mac environments · Troubleshoot remotely using VNC and KVM switch · Reimage systems, install OS ... weekend or after-hours support expected (exceptions for special projects) · Benefits include: o ...

... Windows and Mac environments Troubleshoot remotely using VNC and KVM switch Reimage systems ... lunch) No weekend or after-hours support expected (exceptions for special projects) Benefits ...

... Mac environments · Troubleshoot remotely using VNC and KVM switch · Reimage systems, install OS ... weekend or after-hours support expected (exceptions for special projects) · Benefits include: o ...

Provide timely support for hardware and software issues for both Windows and Mac environments ... No weekend or after-hours support expected (exceptions for special projects) * Benefits include:

... and Mac environments • Troubleshoot remotely using VNC and KVM switch • Reimage systems ... • No weekend or after-hours support expected (exceptions for special projects) • Benefits ...

This position will also require on call shift work during weekends and weeknights during the ... Apple MAC-OSX, Office365 and other software applications. 6. Escalate to Tier 2 or other UDR ...

... and Mac environments • Troubleshoot remotely using VNC and KVM switch • Reimage systems ... • No weekend or after-hours support expected (exceptions for special projects) • Benefits ...

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Weekend Mac Support information

What is the difference between Weekend Mac Support vs Weekend PC Support?

AspectWeekend Mac SupportWeekend PC Support
CertificationsApple Certified Support Professional (ACSP), Apple Certified Technical Coordinator (ACTC)CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate
Work EnvironmentApple retail stores, Apple authorized service providers, client homesPC repair shops, corporate IT departments, client offices
Industry UsagePrimarily in Apple product support and serviceWider range of hardware and software brands
Common Search IntentSupport for Mac hardware/software issues during weekendsSupport for Windows PC hardware/software issues during weekends

Weekend Mac Support and Weekend PC Support both involve providing technical assistance outside regular hours. The main difference lies in the hardware and software focus: Mac support specializes in Apple products, requiring specific certifications like ACSP, while PC support covers a broader range of Windows-based systems. Both roles are essential for clients needing weekend assistance in their respective ecosystems.

What are the most commonly searched types of Mac Support jobs in Colorado? The most popular types of Mac Support jobs in Colorado are:
What are popular job titles related to Weekend Mac Support jobs in Colorado? For Weekend Mac Support jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Weekend Mac Support jobs in Colorado look for? The top searched job categories for Weekend Mac Support jobs in Colorado are:
What cities in Colorado are hiring for Weekend Mac Support jobs? Cities in Colorado with the most Weekend Mac Support job openings:
Infographic showing various Weekend Mac Support job openings in Colorado as of July 2026, with employment types broken down into 1% Locum Tenens, 75% Full Time, 15% Part Time, 1% Temporary, 5% Contract, and 3% Summer. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution.

Desktop Support Technician

GDR Group

Broomfield, CO

$18 - $20/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago


Job description

Description

Overview

We are seeking a highly motivated Desktop Support Technician with strong technical skills and a passion for providing outstanding customer service. The ideal candidate is proactive, detail-oriented, and thrives in a fast-paced environment. You will be part of a supportive IT team focused on delivering reliable technology solutions and exceptional user experiences.


Key Responsibilities

Technical Support

Provide timely support for hardware and software issues for both Windows and Mac environments

Troubleshoot remotely using VNC and KVM switch

Reimage systems, install OS and standard software (onsite and remote)

Coordinate warranty support with Dell and schedule onsite service when needed

Resolve common technical issues, including:

o Network connectivity

o System crashes/blue screens

o Printing problems

o Virus removal

Basic administration and troubleshooting of:

o DHCP / DNS

o Active Directory

o VPN and remote access tools

o Windows domain account issues

o Wireless connectivity and hotspots

Collaborate with the network team on basic troubleshooting tasks

Provide Tier 1 support for Google Workspace, MS Office, Box, Logitech video systems, and Zoom

Perform basic mobile device management including deployment, collection, inventory, and reset/wipe procedures


Customer Service

Deliver prompt and courteous user support via:

o Wolken ticketing system (incident resolution and device lifecycle tasks)

o Google Chat and Gmail (Outlook familiarity is a plus)

o Zoom Calling and Zoom video conferencing

Maintain a positive user experience with clear communication and professionalism


Asset & Inventory Management

Maintain accurate records of hardware assets

Ensure timely deployment, collection, and tracking of end-user devices


Special Projects & Additional Duties

Assist with software and process testing and validation

Create clear, user-friendly technical documentation

Provide 1:1 or group technical training (remote or in-person)

Support office signage placement and daily ticket review/assignment tasks

May require occasional travel to other office locations


Work Schedule & Benefits

Monday-Friday, 8:00 AM - 5:00 PM (1-hour lunch)

No weekend or after-hours support expected (exceptions for special projects)

Benefits include:

o Paid holidays, vacation, and sick leave

o 401(k) plan

o Medical, dental, and vision insurance

o Structured onboarding and training

o Modern workspaces and innovative technology

o Supportive, team-oriented culture with strong work-life balance


Work Location Flexibility

This position primarily supports users at a designated client office but may also be assigned to provide onsite support at other client locations within the same city or region when business needs require it. 


Travel Expectations 

Travel for this role is rare and only occurs on a limited, as-needed basis for special projects or during acquisition-related transitions.

Requirements

Qualifications

1-2+ years in a desktop support or corporate helpdesk environment preferred

Technically inclined and eager to learn new tools and platforms

Clear and concise communicator with the ability to explain technical concepts to non-technical users

Familiar with Windows 10/11; Mac OS experience is a plus

Skilled in teamwork and conflict resolution in a professional setting

Self-starter with strong follow-through and attention to process

Able to work independently while following team procedures and protocols