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Weekend Itsm Jobs in Washington (NOW HIRING)

ASM Research

Service Desk Lead

Lorton, VA · On-site

Coordinate shift handoff with both the day shift lead/manager and the overnight/weekend team to ... Experience with ticketing systems and ITSM best practices. * Excellent troubleshooting skills ...

New

ASM Research

Service Desk Manager

Lorton, VA · On-site

Coordinate day-shift-to-night/weekend handoff with the Extended Hours team to ensure continuous ... Experience with ITSM/ticketing platforms (ServiceNow, Jira Service Management, Zendesk, etc.

New

TekSynap

Desktop Support Technician I - Mid

Washington, DC

$23 - $29.25/hr

High proficiency with IT Service Management (ITSM) systems for incident, change, and knowledge ... May be requested to work evenings and weekends to meet program and contract needs. * Candidate must ...

BAE Systems

Network Eng Sr Prin

Fort Belvoir, VA · On-site

$117K - $161K/yr

Working knowledge of Service Now or similar IT Service Management (ITSM) products. * Intermediate ... Available to work flexible hours, to include weekend support. * Ability to work independently and ...

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All JobsItsm JobsWeekend Itsm JobsWeekend Itsm Jobs in Washington

Weekend Itsm information

What is the difference between Weekend Itsm vs Weekend Service Desk Technician?

AspectWeekend ItsmWeekend Service Desk Technician
CertificationsITIL, CompTIA A+ITIL, CompTIA A+
Work EnvironmentIT support, incident management, remote and on-siteHelp desk support, troubleshooting, remote assistance
Industry UsageIT service management, enterprise supportIT support, customer service roles

Weekend Itsm and Weekend Service Desk Technician roles both focus on IT support and incident resolution, often requiring similar certifications like ITIL and CompTIA A+. While Weekend Itsm emphasizes IT service management processes, Weekend Service Desk Technicians typically handle end-user support and troubleshooting. Both roles are common in IT departments and support environments, with overlapping skills but different primary responsibilities.

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The most popular types of Itsm jobs in Washington are:

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For Weekend Itsm jobs in Washington, the most frequently searched job titles are:

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The top searched job categories for Weekend Itsm jobs in Washington are:

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Cities in Washington with the most Weekend Itsm job openings:

Weekend Itsm jobs near you

ServiceNow Engineer

UM01 University of Maryland College Park (UMCP)

College Park, MD • On-site

$90 - $120/hr

Other

Posted 16 days ago

Job description

ServiceNow Engineer – Division of Information Technology (DIT)

This position is available within the University of Maryland’s Division of Information Technology (DIT). The ServiceNow Engineer supports the configuration, development, and maintenance of the ServiceNow platform for all implemented modules including ITSM, Service Catalog, Portals, Knowledge Management, CMDB, Hardware Asset Management, and Customer Service Management.

Primary Responsibilities
  • Customize and configure ServiceNow using built‑in features such as UI policies, business rules, data policies, and client scripts.
  • Leverage out‑of‑the‑box functionalities and modify them as necessary to meet specific business requirements.
  • Integrate ServiceNow with external applications using REST API, Integration HUB, CSV, and Excel files.
  • Work closely with business stakeholders to understand requirements and design easy‑to‑use solutions.
  • Analyze business problems and translate them into technical designs that leverage the platform’s capabilities.
  • Maintain documentation of technical designs, development activities, and configuration changes.
  • Stay updated with the latest ServiceNow features, releases, and industry trends to recommend and implement improvements.
  • Demonstrate platform capabilities, show what is possible/recommended, and rapidly prototype new solutions.
  • May be required to work evenings, nights, weekends, or different shifts for extended periods.
Essential Conditions

This position is considered essential and may be required to work at the normal work location or an alternative location during a major catastrophic event, weather emergency, or other operational emergency to help maintain the continuity of University services.

Physical Demands

Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to walk short distances and, if necessary, drive a vehicle to deliver and pick up materials.

Minimum Qualifications
  • Bachelor’s degree from an accredited college or university.
  • Three (3) years of professional experience implementing and managing enterprise solutions.
  • Additional work experience may be substituted on a year‑for‑year basis for up to four (4) years of the required education.
Knowledge, Skills, & Abilities
  • Knowledge of application support, servers, storage, workstations, middleware, private and public clouds, and the physical facilities that support applications and business processes.
  • Skill in oral and written communication.
  • Skill in using office productivity software such as Office365 or Google Workspaces.
  • Ability to follow directions from senior team members while working independently.
  • Ability to manage workload and deliver assignments on time.
Additional Job Details & Preferences
  • Two or more years of experience administering or developing within a large‑scale implementation of ServiceNow.
  • Experience in Java, JavaScript, HTML, and CSS.
  • Experience in implementing ServiceNow integrations using REST API and Integration HUB.
  • Higher Education industry experience.
  • Ability to perform multiple tasks, set priorities, and meet deadlines.
  • Ability to multitask while demonstrating a commitment to customer service and sensitivity to a culturally and ethnically diverse community.
Visa Sponsorship

DIT will not sponsor work authorization in the United States now or in the future. F1 STEM OPT support is not available for this position.

Equal Employment Opportunity

The University of Maryland, College Park is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment. Please read the University’s Equal Employment Opportunity Statement of Policy.

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