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Weekend Helpdesk Jobs in Naperville, IL (NOW HIRING)

Helpdesk/Desktop Technician

Chicago, IL · On-site

$20.75 - $26.50/hr

... k ticketing system LAN Support, basic networking support Exchange/Outlook support and Active ... weekends when necessary Must be a team player with good communication skills Must be detail ...

Helpdesk Technician, Level 2

Chicago, IL · On-site

$20.50 - $27.75/hr

Helpdesk Technician, Level 2, Chicago, IL Summary: This Helpdesk Technician, Level 2 job will provide hands-on technical support related to computer systems, hardware, or software. It will require ...

Helpdesk Support Level II+

Oak Park, IL

$19.75 - $26.50/hr

Summary Our client is a leading IT Solutions Company in the Chicago area (Oak Park, IL) and they are in need of a Help Desk Support Level II+ Technician . An IT Technicians role is to ensure system ...

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IT Helpdesk Technician

Chicago, IL · On-site

$50K - $60K/yr

We are seeking an IT Helpdesk Technician to join our team! You will resolve computer-related issues for our clients through telephone, remote support or on-site. Responsibilities: * Perform scheduled ...

Supportive options in Glen Ellyn, IL

Glen Ellyn, IL · On-site

$14 - $17.50/hr

Your dedication and commitment will help foster a nurturing and positive environment for those in our care. Key Duties and Responsibilities: - Provide emotional support and companionship to ...

New

Crew Member

Chicago, IL

$12.25 - $16.25/hr

We are currently hiring for Part Time Mornings and Weekends Weekend Help! Mornings and Afternoon Closes (No late nights) Dunkin' - Inside te Gas n Wash 4957 S Central, Chicago, IL 60638 Chicagoland ...

Supportive options in Lisle, IL

Lisle, IL · On-site

$14 - $17.50/hr

Your dedication and commitment will help foster a nurturing and positive environment for those in our care. Key Duties and Responsibilities: - Provide emotional support and companionship to ...

Crew Member

Chicago, IL

$12.25 - $16.25/hr

We are currently hiring for Part Time Mornings and Weekends Weekend Help! Mornings and Afternoon Closes (No late nights) Dunkin' - Inside te Gas n Wash 4957 S Central, Chicago, IL 60638 Chicagoland ...

Warehouse helper/Plating Helper Perform racking activities and assist plater with barrel operations ... Background/Drug Test/Everify Monday to Friday with some weekends if needed $18.00/hr: 1st- 7:00 am ...

PACKER - WEEKEND

Joliet, IL · On-site

$19/hr

Weekend Position Summary: We are looking for reliable and detail-oriented warehouse packers to join ... Help with other warehouse tasks as needed Requirements: * Warehouse or packing experience preferred

Weekend Supervisor The Weekend Building Supervisor position is responsible for a wide range of ... Oversee facility rentals including helping guests to the appropriate rooms, setup, clean up, and ...

Showing results 21-40

Weekend Helpdesk information

See Naperville, IL salary details

$12

$23

$33

How much do weekend helpdesk jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for weekend helpdesk in Naperville, IL is $23.12, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $25.91 per hour, depending on experience, location, and employer.

What is a weekend helpdesk?

A Weekend Helpdesk job involves providing IT or customer support outside regular business hours, typically on weekends. Responsibilities may include troubleshooting technical issues, assisting users with account access, and resolving service requests. These roles are common in industries requiring 24/7 support, such as IT services, healthcare, and e-commerce. Strong communication and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive in the weekend helpdesk position?

To thrive as a Weekend Helpdesk, you need strong troubleshooting skills, basic IT knowledge, and experience with customer support, commonly backed by a high school diploma or associate degree in a technology-related field. Familiarity with ticketing systems (like Zendesk or ServiceNow), remote desktop tools, and standard office software is highly beneficial. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are essential for quickly resolving user issues, ensuring customer satisfaction during weekend hours when full support teams may not be available.

What are typical challenges faced by weekend helpdesk staff, and how are they addressed?

Weekend Helpdesk staff often handle technical issues that arise during off-peak times when limited in-person IT resources are available. This requires strong problem-solving abilities and the capacity to work independently, as immediate escalation options may be fewer than during regular business hours. However, most employers provide remote support tools, comprehensive knowledge bases, and clear escalation protocols to help you succeed. The ability to address a wide range of inquiries efficiently not only develops your technical skills but also builds customer service expertise applicable to future roles.

What are the most commonly searched types of Helpdesk jobs in Naperville, IL? The most popular types of Helpdesk jobs in Naperville, IL are:
What job categories do people searching Weekend Helpdesk jobs in Naperville, IL look for? The top searched job categories for Weekend Helpdesk jobs in Naperville, IL are:
What cities near Naperville, IL are hiring for Weekend Helpdesk jobs? Cities near Naperville, IL with the most Weekend Helpdesk job openings:
Infographic showing various Weekend Helpdesk job openings in Naperville, IL as of August 2026, with employment types broken down into 54% Full Time, and 46% Part Time. Highlights an 100% In-person job distribution, with an average salary of $48,082 per year, or $23.1 per hour.

$55K - $70K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 23 days ago


Job description

IT Helpdesk Technician
About the Role
Murgado Automotive Group is seeking a motivated and skilled IT Helpdesk Technician to join our dynamic IT department. This role is critical to supporting our users at our Chicago locations in Illinois. You will be the first line of support, helping resolve technical issues and contributing to the overall efficiency and reliability of our IT systems.
The Ideal Candidate
You are an enthusiastic problem solver with a customer-first mindset. You bring experience in IT support, communicate clearly, and enjoy working in a fast-paced environment. You thrive in a collaborative setting and take initiative to improve systems and processes.
Key Responsibilities
Serve as the initial point of contact for technical support via phone, email, and ticketing system
Provide remote support using RMM tools (e.g., ConnectWise Automate)
Install, configure, and maintain desktop hardware, software, and peripherals
Manage user accounts, permissions, and access controls
Troubleshoot and support desktop, laptop, and printer issues
Escalate unresolved issues to senior IT staff as appropriate
Provide accurate information about company IT services and products
Suggest improvements to IT procedures and user experience
Document support issues, resolutions, and feedback in a clear and concise manner
Occasionally participate in after-hours support, project rollouts, or upgrades (nights/weekends/holidays)
Communicate clearly in English (additional languages a plus)
Qualifications
1-4 years of experience in a help desk or IT support role
Strong troubleshooting and analytical skills
Detail-oriented with excellent organizational skills
Valid driver's license and reliable transportation
Relevant certifications (e.g., CompTIA A+, Network+, MCP) is a plus
Currently pursuing or holding a degree in IT, Computer Science, or a related field is a plus
What We Offer
Competitive compensation based on experience and performance
Comprehensive benefits package (medical, dental, vision, and retirement)
401(k) with company match
A collaborative and supportive team culture
Opportunities for professional growth and career advancement
Employee discounts on company products
If you are passionate about technology and ready to contribute to a growing IT team, we'd love to hear from you. Please submit your resume to be considered. We appreciate your interest and will contact qualified candidates for the next steps.
 
$55,000 - $70,000 a year
Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status.

We are an employer who participates in the E-verify program with the Department of Homeland and Security.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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