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Weekend Helpdesk Jobs in Naperville, IL (NOW HIRING)

Helpdesk Technicians support Spot On Employees and Contractors requiring attention to confidentiality. This is a generalist role involving a broad range of tasks. Level II Technicians focus on ...

IT Helpdesk II

Chicago, IL ยท On-site

$27 - $32/hr

Helpdesk Technicians support Spot On Employees and Contractors requiring attention to confidentiality. This is a generalist role involving a broad range of tasks. Level II Technicians focus on ...

Helpdesk Support Level II+

Oak Park, IL

$19.75 - $26.50/hr

Summary Our client is a leading IT Solutions Company in the Chicago area (Oak Park, IL) and they are in need of a Help Desk Support Level II+ Technician . An IT Technicians role is to ensure system ...

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IT Helpdesk Technician

Chicago, IL ยท On-site

$50K - $60K/yr

We are seeking an IT Helpdesk Technician to join our team! You will resolve computer-related issues for our clients through telephone, remote support or on-site. Responsibilities: * Perform scheduled ...

Helpdesk Support Level II+

Oak Park, IL ยท On-site

$30 - $35/hr

Summary Our client is a leading IT Solutions Company in the Chicago area (Oak Park, IL) and they are in need of a Help Desk Support Level II+ Technician . An IT Technician's role is to ensure system ...

Crew Member

Chicago, IL ยท On-site

$12.25 - $16.25/hr

We are currently hiring for Part Time Mornings and Weekends Weekend Help! Mornings and Afternoon Closes (No late nights) Dunkin' - Inside te Gas n Wash 4957 S Central, Chicago, IL 60638 Chicagoland ...

PACKER - WEEKEND

Joliet, IL ยท On-site

$19/hr

Warehouse Packer - Weekend Location: Joliet, IL 60436 Pay Rate: $19.00/hr Shift: Weekend ... Help with other warehouse tasks as needed Requirements: * Warehouse or packing experience preferred

Crew Member

Chicago, IL ยท On-site

$12.25 - $16.25/hr

We are currently hiring for Part Time Mornings and Weekends Weekend Help! Mornings and Afternoon Closes (No late nights) Dunkin' - Inside te Gas n Wash 4957 S Central, Chicago, IL 60638 Chicagoland ...

Weekend Supervisor

Oak Lawn, IL ยท On-site

$19/hr

Weekend Supervisor The Weekend Building Supervisor position is responsible for a wide range of ... Oversee facility rentals including helping guests to the appropriate rooms, setup, clean up, and ...

Weekend Supervisor

Oak Lawn, IL ยท On-site

$19/hr

Weekend Supervisor The Weekend Building Supervisor position is responsible for a wide range of ... Oversee facility rentals including helping guests to the appropriate rooms, setup, clean up, and ...

We delight in helping our customers execute their digital vision. Big projects or small, Halo Group ... Weekend Computer Operator Location: Glenview, IL Duration: Fulltime Permanent (Direct Hire) The ...

Showing results 21-40

Weekend Helpdesk information

See Naperville, IL salary details

$12

$23

$33

How much do weekend helpdesk jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for weekend helpdesk in Naperville, IL is $23.12, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $25.91 per hour, depending on experience, location, and employer.

What is a weekend helpdesk?

A Weekend Helpdesk job involves providing IT or customer support outside regular business hours, typically on weekends. Responsibilities may include troubleshooting technical issues, assisting users with account access, and resolving service requests. These roles are common in industries requiring 24/7 support, such as IT services, healthcare, and e-commerce. Strong communication and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive in the weekend helpdesk position?

To thrive as a Weekend Helpdesk, you need strong troubleshooting skills, basic IT knowledge, and experience with customer support, commonly backed by a high school diploma or associate degree in a technology-related field. Familiarity with ticketing systems (like Zendesk or ServiceNow), remote desktop tools, and standard office software is highly beneficial. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are essential for quickly resolving user issues, ensuring customer satisfaction during weekend hours when full support teams may not be available.

What are typical challenges faced by weekend helpdesk staff, and how are they addressed?

Weekend Helpdesk staff often handle technical issues that arise during off-peak times when limited in-person IT resources are available. This requires strong problem-solving abilities and the capacity to work independently, as immediate escalation options may be fewer than during regular business hours. However, most employers provide remote support tools, comprehensive knowledge bases, and clear escalation protocols to help you succeed. The ability to address a wide range of inquiries efficiently not only develops your technical skills but also builds customer service expertise applicable to future roles.

What are the most commonly searched types of Helpdesk jobs in Naperville, IL?

The most popular types of Helpdesk jobs in Naperville, IL are:

What are popular job titles related to Weekend Helpdesk jobs in Naperville, IL?

For Weekend Helpdesk jobs in Naperville, IL, the most frequently searched job titles are:

What job categories do people searching Weekend Helpdesk jobs in Naperville, IL look for?

The top searched job categories for Weekend Helpdesk jobs in Naperville, IL are:

What cities near Naperville, IL are hiring for Weekend Helpdesk jobs?

Cities near Naperville, IL with the most Weekend Helpdesk job openings:

Infographic showing various Weekend Helpdesk job openings in Naperville, IL as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 28% Part Time, 4% Contract, and 1% Nights. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $48,082 per year, or $23.1 per hour.

Helpdesk Support Technician

Mandarich Law Group, LLP

Chicago, IL โ€ข On-site

$20.50 - $27.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago


Job description

Mandarich Law Group, LLP is one of the nation's leading creditors' rights law firms, with offices in 11 states. We are committed to providing a collaborative and professional work environment where our teams thrive and grow.
โ€ข Act as the first point of contact for technical support via phone, email, and walk-ups
โ€ข Troubleshoot hardware, software, and network issues-escalating when needed
โ€ข Set up new user workstations and manage employee onboarding/offboarding
โ€ข Support Windows desktops, Microsoft Office applications, printers, and other common business tools
โ€ข Maintain accurate records of issues and resolutions in our ticketing system
โ€ข Assist with user account management, password resets, and access rights via Active Directory
Requirements
  • 1-2 years of IT support experience (internships or part-time roles count too!)
  • Strong communication skills-you're just as comfortable talking to people as you are working with machines
  • Curious, proactive, and eager to learn
  • Associate degree or IT certifications (CompTIA A+, Network+, etc.) preferred
  • Experience working with Virtualization technologies (VMWare, Nutanix, HyperV, etc.) preferred
  • Experience supporting remote users or working in a legal or professional services environment preferred
    • Comfortable working with:
    • Windows 10/11, Windows Server 2019/2022
    • Microsoft Office Suite
    • Printers, desktops, laptops, and mobile devices
    • Basic networking concepts (IP, DNS, DHCP)
    • Active Directory (bonus points for experience with Group Policy)

Benefits
  • Competitive Base Salary
  • Medical, Dental, and Vision Coverage; 401K plan with company match
  • Company paid Life Insurance
  • Short and Long Term Disability
  • PTO, Float holiday
  • Paid Parental Leave